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An excellent product analytics platform
What do you like best about the product?
Great tooling, highly responsive support, very effective
What do you dislike about the product?
I have very few complaints, but at worst there are views of the data I'd like to produce but I cant
What problems is the product solving and how is that benefiting you?
It helps us understand how users are using our product and which features are performing best
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Statsig helps our startup know how fast we're growing, and how to grow faster
What do you like best about the product?
Statsig was fast to set up, and easy to use. Their generous free tier allowed us to experiement and use the platform without having to prematurely optimize for cost. Customer support is fast via the Statsig Community slack and direct email support. We've integrated statsig into our full stack AWS Amplify Gen 2 app.
What do you dislike about the product?
I wish we could see metrics and dashboards for environments other than "production"
What problems is the product solving and how is that benefiting you?
We're using statsig to understand how our users are using our platform, where their painpoints are, and how fast we're growing. Being able to quickly construct dashboards for our custom metrics has reduced our development time and increased product visibility.
Amazing support!
What do you like best about the product?
- The support is really helpful. They have an AI bot backed by real folks, and I've always had my questions answered pretty quickly
- The SDKs let us do a lot of stuff beyond just the standard frontend experiments. Right now we're using the Python SDK to gather events from our infra and correlate that with users on the frontend
- The Pulse results are easy to read and interpret
- The SDKs let us do a lot of stuff beyond just the standard frontend experiments. Right now we're using the Python SDK to gather events from our infra and correlate that with users on the frontend
- The Pulse results are easy to read and interpret
What do you dislike about the product?
- Some of the experiment setup with groups, overrides and segments can be tricky, but support is readily available
- The connection between events and metrics has a learning curve. Figuring out the best way to create metrics that capture what we want took some time.
- The connection between events and metrics has a learning curve. Figuring out the best way to create metrics that capture what we want took some time.
What problems is the product solving and how is that benefiting you?
It lets us run A/B experiments pretty easily, with robust support for event tracking
Great start, needs improvement
What do you like best about the product?
Clearly designed by marketers who've done it. Has the right feature set (though CRM/DSP/emails would be a nice touch!), and pricing is competitive.
What do you dislike about the product?
Had an issue with the contract that 1 month into our agreement will mean we're already increasing pricing by $4,000 next year so clearly pricing attractiveness may not be here to stay. Dashboarding capabilities are barely baseline with a lot of bugs/odd and inflexible cohorting rules.
What problems is the product solving and how is that benefiting you?
Product insights for optimizations, either through feature set improvements or A/B testing
Great value and analysis capabilities
What do you like best about the product?
I think the value is fantastic for features and functionality you get. Works for both websites and apps and the statistical rigor and analytics are excellent and reliable.
What do you dislike about the product?
You have to add experiment-specific code to a webpage you are testing on in order to run any experiment on a web page. I find some of the script documentation a little confusing and hard to follow for a non-developer.
What problems is the product solving and how is that benefiting you?
We are able to progressively roll out features and manage risk as well as optimizing our customer experiences by running A/B tests
Enables a lot!
What do you like best about the product?
It's incredibly easy to implement, we've been able to put feature flags or experiments on every feature we release!
What do you dislike about the product?
There have been some hurdles with integrating with Snowflake.
What problems is the product solving and how is that benefiting you?
Feature management is key as we are able to monitor rollouts a lot easier than before.
Powerful. fast and feature packed
What do you like best about the product?
I can do almost anything it crosses my mind. Loading the tool on my website is really fast and has no impact on my speed. Not even Lighthouse is complaining about it (other tools have this problem).
I can do both server-side testing as well as client-side testing with the Sidecar. So my engineers are happy and my marketing peers are happy as well.
We are using it more and more often as a startup.
I love the fact that it offers me confidence when setting up an experiment and tells me if anything looks off.
The dashboard loads blazing fast and the numbers and events are poured in instantly.
I can do both server-side testing as well as client-side testing with the Sidecar. So my engineers are happy and my marketing peers are happy as well.
We are using it more and more often as a startup.
I love the fact that it offers me confidence when setting up an experiment and tells me if anything looks off.
The dashboard loads blazing fast and the numbers and events are poured in instantly.
What do you dislike about the product?
As with any tool that has a LOT of features and power, sometimes it could get hard to decide what you need or what is the best option to move forward. So you could end up spending some time reading the documentation. Luckily, their support team also responds fast so it's a good balance.
What problems is the product solving and how is that benefiting you?
For Marketing it helps in improving our conversion rates on our assets. This helps us keeping the costs the same but getting in more leads.
For Product, it helps us understand which features we should cut and where to invest our efforts next.
For Product, it helps us understand which features we should cut and where to invest our efforts next.
Very useful
What do you like best about the product?
Setting up experiment is easy, and running the experiment and visually the affect is easy and useful.
What do you dislike about the product?
Data you have to wait a day, wish we can do the hourly view every day
What problems is the product solving and how is that benefiting you?
It helps us launch and manage feature easily
Mistplay loves Statsig
What do you like best about the product?
Statsig has enabled us to democratize experimentation within our organization by providing us with a one stop shop for accelerating product testing. It enables cross-company stakeholders (product, data, engineering) to collaborate together on one platform, and understand how each step works. It also allows all stakeholders to easily track experiment results, and share ownership instead of having to compile information from multiple spreadsheets, custom queries, and dashboards.
What do you dislike about the product?
Some product releases happen super quickly (changes to UI/UX every week), it can be hard to keep track of.
What problems is the product solving and how is that benefiting you?
High velocity feature releases - we've scaled the # of experiments we're running from 1-2 at a time to dozens.
A newer yet great comprehensive platform
What do you like best about the product?
Statsig's support is extremely responsive and will do everything in their power to resolve your issue. Their team is regularly looking for opportunities to improve the product through both their own roadmap and feedback from customers like us (we get asked regularly!). I can say without a doubt we've seen the feature set grow substantially since our initial implementation less than a year ago and love the monthly update newsletter to read through the exciting changes. For us, this is especially important on the experimentation side of things and I feel that Statsig has slowly helped us up our game in feature validation with capabilities we didn't have with our previous SaaS vendor.
What do you dislike about the product?
I think our initial implementation could have gone better in the sense that it felt like there were a lot of small "surprises" of things we felt were slightly lacking when comparing to the current software we were using (for example, out of the box session tracking, etc.). That said, a lot of this is on our team for failing to do enough due diligence in recognizing any gaps and Statsig has done an incredible job to address most of our pain points in a short amount of time. If I had to nitpick, I would say there are so many features that sometimes the current UX makes it difficult to discover all of the capabilities (which is technically a good problem to have).
What problems is the product solving and how is that benefiting you?
If I have to be completely honest, I was initially quite apprehensive about moving to Statsig from some of the larger names in the space. However, I can absolutely say it was the right decision. While Statsig is a newer player in the analytics and experimentation space, they have already proven themselves to be a knowledgable, supportive, fast-growing partner. For us, Statsig has been critical to understand user behavior and to identify issues early on in the life cycle. More-so, they've helped us substantially increase our experimentation capabilities from what I would consider relatively "rudimentary" to "moderate." We've been able to quickly chip away at our backlog of experiments that have languished due to lack of time and resources. The real-time experiments dashboard is easy to understand and digest, as well as to deep dive further into metrics which has helped us not only cut the amount of time it takes to launch an experiment, but to make the analysis significantly easier.
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