Fastly Edge Cloud Platform
FastlyExternal reviews
90 reviews
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Quickly managing content to improve web resource performance
What do you like best about the product?
We have had no problems adapting and working with Fastly, the integration was really fast and their sales and support team was attentive at all times, we have been able to manage the distribution of our content, track our performance and facilitate the work of our developers through the use of this tool. Fastly has a stable platform and is a fairly fast content distribution network, it lives up to its name.
What do you dislike about the product?
I haven't had any displeasure with Fastly, but nevertheless I consider that the interface is not so intuitive and to make customizations you would have to go into the source code of the program.
What problems is the product solving and how is that benefiting you?
Fastly has been the ideal CDN (Content Distribution Network) to solve and optimize the management of our content in our applications and portals, we have integrated easily to its use and has meant an increase in performance, a time saving in terms of management and a saving of resources that we can have to make further improvements to improve the web experience of our customers.
Recommendations to others considering the product:
Totally recommended to any company to improve performance and customer web experience through content management and web resource optimization.
A developer friendly Edge compute platform, not just a CDN
What do you like best about the product?
- Fastly's rich feature set that expand the traditional CDN profile. Its practically an edge compute platform enabling its users to do more `compute` on the edge which results in huge gains on resource allocation and consumption of the downstream platform .
-It has a Developer first approach on its tools, techniques and documentation. Practically is meant to be used by developers directly.
- Great support (I was lucky enough to experience, the paid support models) and I have to admit it was one of the best support experiences ever. The engineers behind it not only made sure to answer all you questions but throught time were educating you about the capabilities of their platform. It was more like an internal training rather than a regular Q&A session.
- Stable platform, I dont remember a single day where I experienced an outage that would affect our platform (as users)
- Fastly delivers on its promise and specifically its performance and availability SLOs.
-It has a Developer first approach on its tools, techniques and documentation. Practically is meant to be used by developers directly.
- Great support (I was lucky enough to experience, the paid support models) and I have to admit it was one of the best support experiences ever. The engineers behind it not only made sure to answer all you questions but throught time were educating you about the capabilities of their platform. It was more like an internal training rather than a regular Q&A session.
- Stable platform, I dont remember a single day where I experienced an outage that would affect our platform (as users)
- Fastly delivers on its promise and specifically its performance and availability SLOs.
What do you dislike about the product?
- Some years ago, it seemed that there was a gap on very specific features, like WAFs or edge firewalls. I think they have improved in that area and now the integration and solutions provided are more robust!
What problems is the product solving and how is that benefiting you?
- Scalability of web platforms (especially if your platform can not easily scale horizontally and immediately )
- Availability - having a stable and `beefy` edge layer where you could deal with a % of your business logic without spending a $ on resources on your actual platform - means a lot.
- Availability - having a stable and `beefy` edge layer where you could deal with a % of your business logic without spending a $ on resources on your actual platform - means a lot.
Best in class CDN with amazing people to support you
What do you like best about the product?
* Fastest CDN out there, built for the people who care about performance
* Highly configurable which lets us do some really exceptional heavy lifting at the edge
* Amazing bunch to work with as they support us through our usage of Fastly
* Really great tech behind them and always trying to push the boundaries of what can be done at the edge
* Highly configurable which lets us do some really exceptional heavy lifting at the edge
* Amazing bunch to work with as they support us through our usage of Fastly
* Really great tech behind them and always trying to push the boundaries of what can be done at the edge
What do you dislike about the product?
* It can be complicated if you aren't an engineer - so ensure you know what you are doing
* The UI can be un-intuitive at times but we recommend using Config as Code for any changes. Fastly is actively working on making this better which is great
* The UI can be un-intuitive at times but we recommend using Config as Code for any changes. Fastly is actively working on making this better which is great
What problems is the product solving and how is that benefiting you?
* Highly performance pages for all our users
* Dealing with huge load of traffic
* Experimentation at the edge with no performance degradation
* Serving edge content across the world
* Dealing with huge load of traffic
* Experimentation at the edge with no performance degradation
* Serving edge content across the world
Feedback
What do you like best about the product?
Excellent custom and tech support service
What do you dislike about the product?
We haven't come across with any issues that we dislike.
What problems is the product solving and how is that benefiting you?
Streaming live videos within seconds.
Recommendations to others considering the product:
Excellent service and on top of technology. Easily to customize applications with Fastly tools and features.
Fastly delivered what I expected and more.
What do you like best about the product?
I actually really enjoy when I can use Fastly provisioned TLS. It also holds up to the name, and is fast to purge a cached files (an issue we had with another previous provider which took above 10 minutes to do this). Fastly does this in seconds as we've tested when we see the updates. Also, absolutely love the "Dynamic Caching" feature. It's worth the effort to do this.
What do you dislike about the product?
I wish logging were more obvious and clear in the instructions initially, but they do work. It's just logs will take a bit of setup work too that we didn't expect initially. Once it's done, it's good.
What problems is the product solving and how is that benefiting you?
Caching and also WAF (firewall). We needed to distribute our files to help protect our systems from user load, and security checks on the traffic. We also needed logs of this traffic for security reasons. The caching solution just works well. It provides myself and our team just a less stressful time using this system. Fastly does what I hope every system would do in it's position => stays out of the way, and let's us get our work done. We clear the cache, and use dynamic cache, then our updates and images are online and working as expected. It updates so quickly that both our teams, and our clients were impressed.
Recommendations to others considering the product:
It helps me sleep at night, and that's the best recommendation I can give. Security is there, logging is there, it's fast and stable.
Professionalism and human quality
What do you like best about the product?
CDN based on Varnish with a good real time monitoring and a good support team that is proactive and they alert/monitoring your incidents.
What do you dislike about the product?
Not being able to see the separate billing per service on the web although it can be done through the API
What problems is the product solving and how is that benefiting you?
Much faster response times on our websites and purging facilities.
Recommendations to others considering the product:
Good support and technical team, and with vision of work on the edge that is the future.
With the change we have noticed improvement in response times and in google bots searchs.
With the change we have noticed improvement in response times and in google bots searchs.
The experience with Fastly has been nothing short of amazing till now.
What do you like best about the product?
1. Fastly seamlessly integrated with our platform.
2. All Fastly representatives come with a good in-depth knowledge about their solution.
2. All Fastly representatives come with a good in-depth knowledge about their solution.
What do you dislike about the product?
Still have to explore the details of the WAF and push it into production.
What problems is the product solving and how is that benefiting you?
We are trying to onboard a new CDN + WAF provider with deep integrations with our platform. We have seen a seamless integration and an improvement in performance across all out stores post this.
Best Customer Experience, Best Services, Great People
What do you like best about the product?
The CDN, WAF offering of Fastly is really great without a doubt. They are flexible and customizable. The best thing about Fastly is their Sales team and engineers. Their tremendous support made our onboarding really easy and it was the best experience I had ever had with any of the Service Providers. Also, for developers, they have a humongous knowledge base.
What do you dislike about the product?
I found some discrepancies in the documentation which is at some level acceptable since the support is always present to answer any questions. There is a good scope for improvement in the VCL snippets section. In my experience, I had some custom requirements. Surprisingly, there were old threads on Fastly Support of users who also had similar requirements. It would be great if Fastly improves its repository by adding all such snippets in the knowledge base.
What problems is the product solving and how is that benefiting you?
We wanted a configurable CDN and WAF. With Fastly we are trying to improve the performance and security of our Saas application. With Fastly we have seen performance improvements of at least 60% on our Saas application. Fastly's CDN has also contributed to reducing our origin infrastructure costs by 5% which is tremendous. Overall, Fastly has also improved the user experience which has resulted in an increase in traffic.
Recommendations to others considering the product:
Go with it! Their solutions are great. The team is amazing, knowledgeable, and considerate. They help you customize the CDN, WAF according to your requirements which is rare. It's the best CDN out there.
Fastly: Powerful API & Config + Great Service!
What do you like best about the product?
* We initially chose Fastly since the beginning because of their capability to quickly invalidate Cacheable content. We leveraged Fastly Purge API, and combined them with marketing automation to dynamically changes our products stock & pricing on a real-time basis, minimizing stale data
* Over time, as we need to configure more advanced varnish configurations, we discovered how friendly, knowledgeable and fast response Fastly technical support is. Some interesting approach is to use Fastly to "knit" our microservice frontend URLs such that all requests are proxied and redirected towards the correct server based on URL and User-Agent, making it seamless from the customer point of view as if our frontends were from one single app.
* Over time, as we need to configure more advanced varnish configurations, we discovered how friendly, knowledgeable and fast response Fastly technical support is. Some interesting approach is to use Fastly to "knit" our microservice frontend URLs such that all requests are proxied and redirected towards the correct server based on URL and User-Agent, making it seamless from the customer point of view as if our frontends were from one single app.
What do you dislike about the product?
Currently Fastly does not have free credit as much as Google/AWS to onboard clients
What problems is the product solving and how is that benefiting you?
Campaign Automation + Purge API for less stale contents
We recently explored automated campaigns in which the campaign affect our products' price and stocks dynamically. Fastly suits our requirement with their ability to purge content (in which uncommon for CDN to provide) and adjust our cached results via API. With this feature, we attracted higher demand with less operational cost, can create redundancy needed to prepare for major spikes in demand as a result of merchant promotions, handles peak traffics, all without compromising our server's data integrity.
We recently explored automated campaigns in which the campaign affect our products' price and stocks dynamically. Fastly suits our requirement with their ability to purge content (in which uncommon for CDN to provide) and adjust our cached results via API. With this feature, we attracted higher demand with less operational cost, can create redundancy needed to prepare for major spikes in demand as a result of merchant promotions, handles peak traffics, all without compromising our server's data integrity.
Personalized pathway to the state of art CDN solution
What do you like best about the product?
- Customizable to the very fine details with VCL
- Additional products like global loadbalancer and image optimizer make Fastly an invaluable piece in our infrastructure
- Fastly team is very helpful and knowledgeable, providing best practice advice and help as we transitioned making it a success for everyone
- Additional products like global loadbalancer and image optimizer make Fastly an invaluable piece in our infrastructure
- Fastly team is very helpful and knowledgeable, providing best practice advice and help as we transitioned making it a success for everyone
What do you dislike about the product?
We have just started with Fastly and no dislikes yet.
What problems is the product solving and how is that benefiting you?
- Delivering optimized images -- as we are an image processing company ourselves our workflows are pretty non-standard, and Fastly was able to accomodate that
- Providing image delivery capabilities to our customers
- CDN for our website
- Providing image delivery capabilities to our customers
- CDN for our website
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