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Excellent
What do you like best about the product?
The team, customer support and overall service
What do you dislike about the product?
Nothing much, really !
Can't say more than that, great product that's all.
Can't say more than that, great product that's all.
What problems is the product solving and how is that benefiting you?
Data pipeline management drastically improved.
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Analytics + Warehousing in a day
What do you like best about the product?
The onboarding process - Segment has clearly spent a lot of time perfecting the process of getting up and running with multi-platform analytics & data warehousing. In a matter of a day I had integrated analytics into an application, shared that with multiple services, and routed it to our data warehouse.
What do you dislike about the product?
The Team plan is fairly priced for what you get, but it's a big jump up for the (our) simple initial use case of setting up multiple environments for a single application, or sending analytics data from multiple related platforms.
What problems is the product solving and how is that benefiting you?
For a startup, Segment allows developers to focus on building the application without costly distractions. Segment's data warehousing has saved us a ton of what would have been costly data systems architecture time. The flexibility to leverage any existing analytics platform as our needs evolve is an excellent value. The analytics.js API is very well designed and has been painless to incorporate into our React / Redux app (thanks to the redux-segment library).
Great fit for small startup
What do you like best about the product?
Without Segment our 4-person engineering department would never had been able to prioritize building an analytics pipeline. Segment saved us lots of time implementing our analytics pipeline, and continues to save us time because our customer success team can self-serve configure the integrations that they want to use through the web.
What do you dislike about the product?
I wish there was a linkedin integration and a google sheets integration. I also wish you could do more filtering on the events sent to slack.
What problems is the product solving and how is that benefiting you?
We want an analytics pipeline for both our customer success team as well as our algorithm research time.
Best analytics solution for startups
What do you like best about the product?
Segment is the only analytics event provider that lets you easily and cheaply take your event data into your own environment. Other ones either charge a ton (GA) or make it really hard to export data.
I recommend Segment to every startup I advise.
I recommend Segment to every startup I advise.
What do you dislike about the product?
They need to build more sources. Many of the services they have integrations with could be great sources.
What problems is the product solving and how is that benefiting you?
Event tracking and exporting data from other services (example would be zendesk). The event tracking is easy to implement and I love that you can export it to your own data warehouse.
Vital data tool for our drive to Legalize Trees
What do you like best about the product?
One of the simplest, but most effective products we utilize to understand the early growth of our unconventional startup, Segment is an essential ingredient in the mix.
What do you dislike about the product?
Wait, there is something to dislike? News to me.
What problems is the product solving and how is that benefiting you?
A tool like Legalize Trees comes to life by connecting with a well understood community of committed folks. Segment allows us to connect appropriately, in an authentic voice well received by a diverse community of Americans nationwide.
Strong, Straightforward Solution
What do you like best about the product?
Time-saving integration offerings and simple UI for setup & monitoring.
What do you dislike about the product?
Segment won't sign a business associate's agreement. This would've allowed a previous healthcare company I was at the chance to get more visibility in the data.
What problems is the product solving and how is that benefiting you?
Efficient tracking integration & deployment.
Good to track events
What do you like best about the product?
It's really good for capturing events, data, which helps a lot to track day to day business.
What do you dislike about the product?
I didn't find such kind of disadvantages
What problems is the product solving and how is that benefiting you?
To track customer's where exactly he got stuck while filling the applications, or where he is keen interested in an application (which helps us to serve him better), etc.,
One API to rule them all
What do you like best about the product?
Segment is easy to setup, doesn't require ongoing maintenance, and you can send the same consistent customer data to your favorite marketing tools.
What do you dislike about the product?
Not much to dislike. Maybe access to more tools.
What problems is the product solving and how is that benefiting you?
Some business problems that Segment solves:
- Reducing risks for data discrepancies
- Making it easier for marketing team to use tools
- Reducing analytics debt
- Reducing risks for data discrepancies
- Making it easier for marketing team to use tools
- Reducing analytics debt
The new standard in analytics.
What do you like best about the product?
Analytics and tracking have become a no-brainer. One API to rule them all.
What do you dislike about the product?
Implementation can be tricky for some integrations, but the problem comes mostly from the vendor, not Segment.
What problems is the product solving and how is that benefiting you?
Tracking implementation and historical data storage. Now we have historical data on our users we can push anywhere, and even switch tools with a flip of a switch.
Recommendations to others considering the product:
Read the documentation AND the blog.
The most simplified analytics integration
What do you like best about the product?
The ease of integrating so many 3rd party services into one unified interface. everything is very well documented and "it just works"
What do you dislike about the product?
The lack of dashboards to visualize and work on the data. although most of it is "fwd" to the specific integration which is built for the specific data, it's still something I would love to use as high level overview of the events
What problems is the product solving and how is that benefiting you?
it is solving the many integrations that we have for many kind of analytics/marketing/emailing etc. it simplifies code management and unifies event tracking
Recommendations to others considering the product:
Just try it, it takes very short time for on-boarding. In addition, they are very friendly to SU coming from accelerators so it's worth checking
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