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Benifit of using Auth0 by Okta
What do you like best about the product?
Auth0 is designed for developers and custom application and it is easier to customise and integrate.
What do you dislike about the product?
Setting up Okta provisioning may require some configuration and customisation.
What problems is the product solving and how is that benefiting you?
It is saving us time when it comes to authentication and multi-factor security review.
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Customer support is abysmal
What do you like best about the product?
They have a free startup plan that gets you up and running pretty quickly.
What do you dislike about the product?
The customer support is truly abysmal. You should assume that unless you need to talk to a sales rep you won't be able to interact with a support team.
What problems is the product solving and how is that benefiting you?
IAM for our enterprise customers
Good for easy social login integration
What do you like best about the product?
I like parts of the social login setup/connection guide because it gives me step-by-step instructions to set it up and it is quite simple to then integrate that into my website and mobile apps. The branding features are much better on Auth0's free plan than other authentication solutions. I have used Auth0 for a few months now.
What do you dislike about the product?
In my experience. The lack of images in order to simplify the setup process and their lack of in-depth guides for less main stream integrations.
What problems is the product solving and how is that benefiting you?
The annoying and tedious of configuring social login's with my site and services
Terrible Customer Support
What do you like best about the product?
* Ability to authenticate through a variety of methods
What do you dislike about the product?
* Customer Support is terrible - they took a month to respond to our request for a new admin when our CTO left, with our team being handed off to 5 different individuals (to date) who each asked for the same information we had provided the previous individual.
* System is clunky with poor UI for developing a customised login screen
* System is clunky with poor UI for developing a customised login screen
What problems is the product solving and how is that benefiting you?
User authentication into our web app
Auth0 is a proven entity
What do you like best about the product?
I like that Auth0 is reliable, and real-world tested. Many companies use it, and it has a very good track-record.
What do you dislike about the product?
The pricing structure is complex, and for some things, is too expensive.
What problems is the product solving and how is that benefiting you?
Authentication/Authorization is not something that many organizations have the capacity to do themselves--it can introduce a lot of overhead. Auth0 takes that off our plate.
Seamless authentication and authorization solution
What do you like best about the product?
Auth0 offerseasy integration, robust security features, and scalability to meet the needs of businesses of all size
What do you dislike about the product?
Support documentation and community needs improvement.
What problems is the product solving and how is that benefiting you?
We leveverage Auth0 for a range of security features, including MFA, anomaly detection, and breach detection, to help protect user accounts and sensitive data.
Simple and Easy to use UI
What do you like best about the product?
What we find the best about it is the easy interface because of this it is my team's favorite authentication platform. Auth0 has saved us a lot of time regarding login and signup flows, and we have simplified our privacy policy and terms of service agreement process through the Auth0 actions feature in the Auth0 dashboard.
What do you dislike about the product?
The major thing for us is the lack of HTML modifications because to modify HTML you have to switch to the old login box which does not look as appealing as the new universal login box. Another point of dissatisfaction is the fact that we have to host our logo and background instead, which is just an unnecessary extra step for our side
What problems is the product solving and how is that benefiting you?
Auth0 helps us by saving us time when it comes to authentication and multi-factor security
Top-tier authentication solution
What do you like best about the product?
Auth0 has a robust solution to handle custom business logic and it is easy to implement through the dashboards.
The support solution through email and extensive documentation has been very helpful to configure things to our needs.
The reliability of Auth0 are impressive providing high uptime and seamless feature activation such as multi-factor authentication to single sign-on .
Integration with existing systems and customizing authentication flows is easy and seamless boosting the day to day productivity of developments. Auth0 provides the flexibility needed to meet diverse business needs within the company and accross apps.
The support solution through email and extensive documentation has been very helpful to configure things to our needs.
The reliability of Auth0 are impressive providing high uptime and seamless feature activation such as multi-factor authentication to single sign-on .
Integration with existing systems and customizing authentication flows is easy and seamless boosting the day to day productivity of developments. Auth0 provides the flexibility needed to meet diverse business needs within the company and accross apps.
What do you dislike about the product?
Some devs however have reported a learning curve, particularly when configuring advanced features or customizing authentication flows. Also, there are some prerequisite knowledge about AuthN/Z that is needed to fully understands what auth0 advanced features capability. Enhancing the onboarding process with more interactive tutorials or guided setup wizards could help streamline this process for newcomers.
What problems is the product solving and how is that benefiting you?
Our company serves as governement's digital transformation agency that is mandated to transform Indonesia procurement systems. There are many legacy applications in current government procurement system which has its own identity management data and process. Asides from inefficiency, there are many issues related to the data integrity, reliability and security of the infrastructure which becomes more problematic when we are actually facing confidential data in our current procurement system.Therefore we want to transform this system using auth0 as Centralized Identity Management to provides a centralized platform for managing user identities, reducing the complexity of handling authentication across multiple applications and services. This centralized approach simplifies user management, access control, and security enforcement.
Auth0 employs hostile/predatory pricing tactics
What do you like best about the product?
The service works well and is rarely down.
What do you dislike about the product?
Pricing. They were already expensive, then they recently raised pricing 300% (from $0.023 to $0.07), including for existing customers. This is unheard of and predatory after customers invested in the platform assuming the prior pricing model.
What problems is the product solving and how is that benefiting you?
Managed customer auth service
Fairly straight forward and good product overall.
What do you like best about the product?
- Flexible
- Easy to use but also very customizable once you get familiar with the platform
- Great documentation and examples
- Easy to use but also very customizable once you get familiar with the platform
- Great documentation and examples
What do you dislike about the product?
- Complex pricing for enterprise features
- Pricing has increased dramatically since being aquired by Okta
- Rigid pricing structure
- Pricing has increased dramatically since being aquired by Okta
- Rigid pricing structure
What problems is the product solving and how is that benefiting you?
Offloading the work of managing users, privacy and security requirements and integrating more complex features like SSO, MFA and RBAC.
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