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External reviews

166 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Facilities Services

Excelent, juste wonderfull

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
Super client succes experience. They will help you with good mentality
What do you dislike about the product?
The pirice isn't free :) A quand une version freemium
What problems is the product solving and how is that benefiting you?
Better data viz. clear and helpfull


    Consumer Goods

Is the most easiest BI tool I have used!. Love it!

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
The simplicity is easy to create and modify databases and reports, stunning visual graphics.
What do you dislike about the product?
They are a little bit on the expensive side.
What problems is the product solving and how is that benefiting you?
Creating BI reporting for business


    Randy W.

I am happy with my choice of Toucan Toco for a low-code no-code reporting environment.

  • September 17, 2021
  • Review verified by G2

What do you like best about the product?
The platform is very flexible, comprehensive, and straightforward. It has powerful back-end capabilty. I often use direct SQL queries, but the platform has good data scrubbing and processing capabilities as well.

They have deployed a new Version 3 platform, and I am awaiting access to that. The company has made a lot of good changes that will reduced deployment time. Also, they have improved the pdf reporting which heretofore was weak. While performance is good most of the time, they are promising improved performance with this latest version.
What do you dislike about the product?
I want the ability to have additional descriptive labels to forms. They have applied updates to the platform which has resulted in my site being unavailable to my customers. Customer support can take 2-3 days to get a response.
What problems is the product solving and how is that benefiting you?
Helping ready-mix producers identify inefficiencies and waste in their production facilities. Using the platform, I've been able to segregate and separate all aspects of the production process, allowing for specific actions to be taken and then verified.
Recommendations to others considering the product:
For me, the platform had the right combination of built-in capabilities with the ability to be very granular. The built-in menu framework allows for deeper insight into the story about the data in an easy-to-follow manner. When I initially started using the product, the queries (or 'connectors' ) were too generic and caused speed issues. I learned over time to design more connectors that were crafted to the analysis at hand and had a much better response. The people are accommodating and pleasant. They promise the ability to walk you through creating your first app, and they do deliver!


    Dan B.

Excellent Onboarding & Launch Experience

  • July 23, 2021
  • Review verified by G2

What do you like best about the product?
- Customer success & onboarding team was very helpful in getting us to launch before our deadline
- The development team also made back end changes to support our needs
- We picked Toucan because our current platform was retiring and Toucan was the most innovative and new platform for us to use
- We were able to easily integrate it with our existing systems
What do you dislike about the product?
- We had extensive requirements so we initially ran into some roadblocks in terms of functionality, but the team was extremely responsive in updating the back end to fit our needs. We have no complaints otherwise!
What problems is the product solving and how is that benefiting you?
- We needed to replace a dashboarding tool that we used to track our KPIs
- Toucan is better by far than our previous platform. We can better analyze our KPIs and reach the right people
- On our roadmap, we are going to be embedding Toucan in our own offering with their embedded analytics capabilities


    Kathleen P.

Custom analytics views for everyone

  • July 19, 2021
  • Review verified by G2

What do you like best about the product?
Toucan makes it easy for everyone, even a non-data scientist like myself, to create custom charts and graphs from large data sets. These charts and dashboards allow our team more profound insight into the data we are generating without large-scale engineering efforts. The variety of supported charts is beneficial as well, since different methods of visualization often help us in analysis.
What do you dislike about the product?
While Toucan does make it much easier to work with and chart the large quantities of data we need to manipulate, getting the data into Toucan still requires engineering work.
What problems is the product solving and how is that benefiting you?
We needed a way to visualize the analytics from our software to learn from the data that was being generated and be more responsive to our users' needs. This has allowed our team to make better judgments about what is successful and what is not working well.


    Non-Profit Organization Management

Toucan Toco was the solution I recommended for my colleague's startup company

  • July 14, 2021
  • Review provided by G2

What do you like best about the product?
Visualizations can be embedded on your own platform at much lower cost than alternative solutions. Total cost to implement was much lower than others. Quick to learn the basics of creating most-needed Visualizations. (Compared to my experience with Tableau and PowerBI) Great human support & lots of training available online.
What do you dislike about the product?
There is a learning curve to getting the most out of it--Toucan viz's are designed to be clear and readable and there are some associated constraints. However, there was usually a solution that worked well.
What problems is the product solving and how is that benefiting you?
We've created a number of visualizations and stories that illustrate and drill down into specific social issues for consumption by public and not-for-profit organizations and the general public. We were able to utilize large data sets without incurring high costs--a big win for us.
Recommendations to others considering the product:
Be super-clear about what you need in your data output & visualizations. Toucan starts with the end in mind, and you'll need to as well. Look hard at the hidden costs of other solutions. Toucan's pricing is very clear and clean.


    Matthew C.

The Toucan Toco Experience

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
The team that helps you set up Toucans reports process is incredible and was helpful any time we got stuck or needed help.
What do you dislike about the product?
At first, the process for setting up reports was quite code-heavy in some ways. Not easy to set up for the average bear. But as time went by, they made improvements to the product, and it sharpened things up and helped us be more independent with the reports! I am proud to say that they do accommodate the needs of the people quite well!
What problems is the product solving and how is that benefiting you?
A few of the problems we've been solving with toucan is the use case for every single report we create. The biggest issue with reports is that you don't really know how the consumer will use them, so it's a bit of a waiting game for feedback. As far as actual issues go with making reports, we always have the toucan team there for us if we need anything solved, so nothing stays problematic for long!


    Courtney T.

The Best Customer Service in the Industry

  • July 09, 2021
  • Review provided by G2

What do you like best about the product?
Toucan Toco has been wonderful to work with. With their help, we had our visualization completed and ready to publish to our customers within a week. Any questions we had, we could reach out to our dedicated support team, and they would have an answer or a solution to our problem that day. I have never worked with a company that has such fantastic customer service. They are a perfect example of what every business should strive for in working with their clients.
What do you dislike about the product?
There is nothing that I have found that I dislike about Toucan Toco. They have exceeded our expectations and gone above and beyond to meet our needs.
What problems is the product solving and how is that benefiting you?
We chose Toucan Toco to help us meet our needs of creating customized and professional visualizations for the data we manage for our client. These charts and visualizations have allowed us to discontinue printed data sheets and helps our customers see what is happening with the equipment more quickly and easily than before.


    Government Administration

THE platform for Elected Government Officials to manage their political strategy

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Toucan is a ground breaking platform for elected officials. They're finally able to have a central access to the main KPIs required to manage their entire political strategy, thanks to Toucan's deep integration to all kinds of public sector software, and its ease of use by non technical users. Toucan's allowing them to understand their territory with more clarity than ever before, whether it's related to internal performance (HR, finance...) or external projects (education, childhood, budgets, culture, infrastructure).
What do you dislike about the product?
Would have liked to see more options on the design front .
What problems is the product solving and how is that benefiting you?
- put data in the hands of elected officials.
- move away from manual reporting
- centralize data in silo


    Maritime

Go-to tool for Top Execs & Mid-Level Mgt. From 1 week to just hours to deploy.

  • May 19, 2021
  • Review verified by G2

What do you like best about the product?
Toucan is the Go-To tool for our most senior VPs and mid-level Management in several countries. We went from a week's worth of work creating PPT and BI Dashboards to just a couple of hours on Toucan, which has led to significantly better production times and quality of decisions. Toucan has become indispensable to the decision making processes of our executives.
What do you dislike about the product?
I would love to see more filters please !
What problems is the product solving and how is that benefiting you?
- producing dashbaords with more speed
- Helping execs with accessible insights
- Deploying insights for teams across the wold.