OnBase Premium Enterprise
HylandReviews from AWS customer
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OnBase Fan
What do you like best about the product?
I love the wealth of knowledge that is easy to access when needed.
What do you dislike about the product?
I don't care for the old thick client and wish there was a more updated look.
What problems is the product solving and how is that benefiting you?
Automations. I'm looking forward to implementing new automations in our future to assist with efficiency.
intuitive process for new users
What do you like best about the product?
I started using OnBase less than 12 months ago, and between it's intuitive look/feel, helpful search library and Hyland University courses, I have been able to navigate and create new processes for my team.
What do you dislike about the product?
Unity forms are not available in Thick client
What problems is the product solving and how is that benefiting you?
no longer storing physical documents and allowing retention policies to be implemented to purge old documents.
Amazing Customer Service
What do you like best about the product?
My success manager and team have been amazing. Very personable.
What do you dislike about the product?
It have be a little tough to navigate and pricing can be a little high.
What problems is the product solving and how is that benefiting you?
It is a repository for all our documents and it makes it easy to go to one location to find information.
OnBase Experience
What do you like best about the product?
Using OnBase has never been easier. I love helping others use OnBase.
What do you dislike about the product?
The are very few things I don't like about OnBase.
What problems is the product solving and how is that benefiting you?
OnBase is helping my organization automate processes and store documents.
Works well. Lots of customization options
What do you like best about the product?
So powerful and so much potential. It's easy to create various workqueues
What do you dislike about the product?
Admin side of onbase can be difficult with all the checkboxes options that aren't that intuitively named/grouped. Using the guide is a must
What problems is the product solving and how is that benefiting you?
document management
Digitizing Workflow
What do you like best about the product?
The convenience of having the entire process centralized, making it easy to locate.
What do you dislike about the product?
The development process was extremely long and drawn out.
What problems is the product solving and how is that benefiting you?
Taking a long process from paper to the PC.
Very Expansive
What do you like best about the product?
The flexibility of configuration supports our needs
What do you dislike about the product?
The UI makes it very difficult for fluency with the application.
What problems is the product solving and how is that benefiting you?
Assurance of workflow process
Government Experience
What do you like best about the product?
It is very user friendly and has a number of features.
What do you dislike about the product?
Can be slow wtih support through Hyland directly.
What problems is the product solving and how is that benefiting you?
Procurement Approval process.
Flexible document management and more
What do you like best about the product?
Able to customize and do the things we need to do with our documents from workflows to retention
What do you dislike about the product?
Upgrades can be tricky and documentation can be hard to follow at times
What problems is the product solving and how is that benefiting you?
Able to have the ability to track and see who or what has happened to a document and have retention assigned to keep within regulatory standards
The system built to your needs
What do you like best about the product?
I love the multifunctions of OnBase with the extra modules and customization
What do you dislike about the product?
Redactions and zip file compatability within unity.
What problems is the product solving and how is that benefiting you?
document storage and retrieval
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