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Celonis Platform

Celonis | 1

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External reviews

275 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Tyler S.

Celonis Is Awesome

  • July 31, 2018
  • Review verified by G2

What do you like best about the product?
I love the ability to quickly explore huge amounts of data. Quickly going from 6 million records to a focused few based on very flexible criteria has been a game changer. The process visualizations and KPIs have allowed our Lean/Six Sigma team to become much more effective by allowing them to zero in on problem areas without having to create ad hoc reports or conduct the standard "process explanation" discussions.
What do you dislike about the product?
Sometimes the paradigm shift from standard BI reporting to Process Mining can be a little difficult for people to grasp. This really isn't a fault of the Celonis product, but an educational battle we're fighting now that Celonis is gaining popularity at our organization.
What problems is the product solving and how is that benefiting you?
We've cut down cycle times in our order to cash processes in partnership with our internal Lean/Six Sigma organization. We're able to track productivity and throughput time improvements related to IT enhancements as well.

    Josep C.

Perfect Process Mining Tool

  • July 31, 2018
  • Review verified by G2

What do you like best about the product?
The ability to create my own dashboard on the same tool.
The ability of using AI to find insights through my business processes.
What do you dislike about the product?
Outranged price depending on the targeted customer. The product has to be adapted to smaller customers in terms of costs.
What problems is the product solving and how is that benefiting you?
Process time reduction.
Process variability reduction.
Customer is improving their process faster and better. They are able to apply PDCA methodology as ever before.

    Jordy R.

Powerful tool that gives you the necessary insights

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
The way you can slice and dice every dimension to get to the core of the problem.
What do you dislike about the product?
Setting up the datamodel is quite a time-consuming task if you ask me, especially if you made a single error in one table and you have to upload the table once again and go through all selection screens again.
What problems is the product solving and how is that benefiting you?
Especially efficiency gains and risk identification in issuing loans to small and medium enterprises.

    Edward G.

Celonis Data Mining Is A Necessary Tool to Analyze Your Global Processes

  • July 26, 2018
  • Review verified by G2

What do you like best about the product?
The ability to analyze your global processes at your finger tips, to build and create critical KPIs easily and to focus on specific non-standardized processes. Once the data model definition is completed, it's great that the Analyst profile can perform many activities on their own without any IT support.
What do you dislike about the product?
The tool does not incorporate some standard SAP tools and databases into its base configuration for PtP and AP processing, such as SAP's SRM and SAP's VIM tools. It is critical to complete the data model definition. Our SAP shop has very minimal modifications to SAP. In fact, we have no additional data tables. We have utilized all standard SAP supported add-ons. Celonis should incorporate the additional modules, such as SRM and VIM, into their standard configuration package.
What problems is the product solving and how is that benefiting you?
We can easily pinpoint non-compliant activities within the standard processes and target resolutions through education or enhancements to our process.
Recommendations to others considering the product:
Project teams and business teams must provide the necessary time and effort to define the data models. If your data model isn't correct and definitions of activities clearly defined, the tool won't be of any use after implementation. It will only cause additional confusion.

    Industrial Automation

Enables another detailed view on processes, on the different variants used and the efficiency

  • July 26, 2018
  • Review provided by G2

What do you like best about the product?
Celonis is very flexible and fast analysis of the different processes are possible; additional and different views compared to reporting systems
What do you dislike about the product?
There is not really something I dislike - as usual you have to invest time to adapt tools to your organization and needs.
What problems is the product solving and how is that benefiting you?
Find Bottlenecks / improve processes due to visualization of variants

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