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Celonis: The perfect application to drive data-driven process improvements!
What do you like best about the product?
Every digital transformation starts with understanding the current as-is state of your processes and supporting IT Systems. This is where Celonis is your best friend. Celonis retrieves your process data from your IT Systems (ERP, CRM, PDM, MES etc.) and provides an instant, visually pleasing, overview of your process and process quality in a matter of seconds. Within our company we have global dashboards that visualize the process performance for our P2P, O2C, Production, Quality & Service processes. This X-Ray view of our global process landscape facilitates global collaboration for innovation projects within our organization. One of the biggest benefits of Celonis is that it lets you look at your process quality (KPI`s) from different dimensions (products, partners, organisation unit, document headers etc.) and shows you where to focus your resources on to create the most improvement impact on your KPI`s.
What do you dislike about the product?
At the start of digital transformations, a lot of process activities take place "Offline", therefore the expected initial response will be that the data is "incorrect". This is not a problem with Celonis, but the change management aspect of a Celonis implementation can be challenging.
What problems is the product solving and how is that benefiting you?
With the help of Celonis we improved the following KPI`s: on time delivery performance of our suppliers, on time payment %, invoice validation TPT, master data quality, MOQ/EOQ optimizations, on-time delivery to our customers, reduction of waste activities, inventory optimization, production TPT, confirmation accuracy, Incoterm compliance etc.
Recommendations to others considering the product:
It is important to understand that Celonis is not just a reporting tool. When positioned correctly within the organization, Celonis saves you time and money in your digital transformation. To get a first impression of how Celonis functions check their video`s on Youtube, you will be amazed.
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Great Data Mining tool - Simple to Use
What do you like best about the product?
Celonis is a great data mining tool, the best feature is process explorer, where with simple clicks, you can analyze deviations or rework steps in your process. Simple to use, simple to develop.
What do you dislike about the product?
The back-end structure in Celonis, extractions and data transformations require a high level knowledge.
What problems is the product solving and how is that benefiting you?
With Celonis it's were possible to track all behaviors related to Payments and deviations on the P2P process. The implementation is still in progress on the company, benefits can be measured in the future.
Recommendations to others considering the product:
Celonis is not a Data Analytic tool that you delivery static reports, It's a way to explore the entire process, It's a data mining tool.
Gathering informations quickly
What do you like best about the product?
I like Celonis because I can check multiple location information at the same time and generate functional KPIs for my department.
What do you dislike about the product?
Unfortunately he is unable to gather specific information from some tables, but it is possible to work around this manually.
What problems is the product solving and how is that benefiting you?
I'm solving problems of taxonomy, expenses, purchasing categories, compliance and generating business benchmarks together with users.
Awesome Software
What do you like best about the product?
I love how easy to use Celonis is for users and developers. It's clear and very user friendly. As a developer and user it is fun to create analysis. Also I like how Celonis is developing itself and adds new features beyond process mining time by time.
What do you dislike about the product?
It is hard to say what I dislike, because it is a pretty good software so far. Maybe it would be great to make the PQL language more easier to somehow reduce complex formulas.
What problems is the product solving and how is that benefiting you?
I am solving all kind of problems around processes with Celonis. Celonis helps me to create transparency and give me information about how the processes really flow through the systems and non-ERP systems. Also I can analyze automation rates easily and bottlenecks in case of long throughput times. Celonis also helps to identify compliance issues and typical forensic use cases.
Recommendations to others considering the product:
Celonis has more capabilities than you think in the first place. You won't make a wrong decision.
Innovations towards a frictionless organization
What do you like best about the product?
Continuous innovation to help companies remove process inefficiencies
Passion for customers' problem
"Can do" attitude
Passion for customers' problem
"Can do" attitude
What do you dislike about the product?
Price, though it proves good value for money
What problems is the product solving and how is that benefiting you?
Global transparency regarding multiple operational business processes such as e.g. P2P or O2C
Significant savings, process automation and reduction of rework
Significant savings, process automation and reduction of rework
Recommendations to others considering the product:
Start with a quick pilot
Realize first success stories as fast as possible
Leverage Celonis' domain know how
Realize first success stories as fast as possible
Leverage Celonis' domain know how
Excellent solution for overlooked/hard-to-identify problems
What do you like best about the product?
The platform is very intuitive and easy to use. provides a step by step guide for beginners. Also, a rich ecosystem to support users.
The platform provides a wide array of tools, pre-built use cases and apps that would help to jump-start to unlocking its value.
It is easy to connect other systems to Celonis through API's, where the app store provides apps and use cases for connecting the majority of common ERP platforms.
There is no restriction in terms of Celonis capabilities since you can use it for both discovering hidden bottlenecks and also confirming ones that you'd assume to have a problem.
The platform provides a wide array of tools, pre-built use cases and apps that would help to jump-start to unlocking its value.
It is easy to connect other systems to Celonis through API's, where the app store provides apps and use cases for connecting the majority of common ERP platforms.
There is no restriction in terms of Celonis capabilities since you can use it for both discovering hidden bottlenecks and also confirming ones that you'd assume to have a problem.
What do you dislike about the product?
Hard to identify the right use case using own expertise or when not having a specific problem in mind.
Sometimes the platform has technical issues in loading/synching which is usually solved on its own within a few hours or the next working day!
To implement and drive value efficiently, you need a top-notch consultant who can work well on the platform in identifying and select the most optimal use cases.
Sometimes the platform has technical issues in loading/synching which is usually solved on its own within a few hours or the next working day!
To implement and drive value efficiently, you need a top-notch consultant who can work well on the platform in identifying and select the most optimal use cases.
What problems is the product solving and how is that benefiting you?
Identifying bottlenecks in different processes across multiple departments. Like the Purchase 2 Pay process.
I randomly mine data sets to identify patterns that indicate a waste or resources/lack of efficiency (discovery approach).
I randomly mine data sets to identify patterns that indicate a waste or resources/lack of efficiency (discovery approach).
Recommendations to others considering the product:
To benefit from the existing ecosystem (resources, community, support team, online learning platform).
Discovery in minutes instead of months - transformation enabler
What do you like best about the product?
Real reality. Fast. No consultants. Fact based. Unrefutable truth. Answering questions you don't even dared to ask.
What do you dislike about the product?
It is so powerful the only risk is with the customer not being able to handle it
What problems is the product solving and how is that benefiting you?
Transparency of processes and necessary enabler to transform organizations and process world
Celonis is a Swift & fast Progressive minining tool
What do you like best about the product?
Some of the KPI's where we struggled to get hands on where readily available like cycle-time, re-work rate, automation rate, cost per item, uncovers hidden inefficiencies, compliance violations and bottlenecks in the process.
Ability to develop custom KPI and analytical reports with minim efforts are a huge bonus.
Ability to develop custom KPI and analytical reports with minim efforts are a huge bonus.
What do you dislike about the product?
built in help on the PQL with examples would take the customer visions a long way.
Celonis should be made all browser compatible (some short falls are noticed in Internet explorer ex: export to excel from OLAP table)
Celonis should be made all browser compatible (some short falls are noticed in Internet explorer ex: export to excel from OLAP table)
What problems is the product solving and how is that benefiting you?
Plan on Increasing automation rates
- Minimize manual interventions and rework activities
- eliminate inefficiencies and errors
- Minimize manual interventions and rework activities
- eliminate inefficiencies and errors
Recommendations to others considering the product:
Take the training seriously... that will server you and the company in right direction.
Celonis is a Breakthrough for SAP process improvement !!
What do you like best about the product?
The Celonis team have delivered an outstanding product and a framework for delivering benefits which is without peer in the market place. The tool is extremely easy for new users but also extremely powerful for experienced users. The framework that Celonis have provided for identifying business benefits based on the clients data is an outstanding piece of work. They have utilised the experience from hundreds of clients to build a robust approach / methodology
What do you dislike about the product?
Nothing. I am continually surprised by how well thought out the toolset is. Of course there are always improvements to be made in any product but these are more in additional features coming. I think some additional functionality with the conformance checker (e.g. to have an "if" rule for different sceanrios) and a data plot graph would be useful additions.
What problems is the product solving and how is that benefiting you?
Our focus at the moment is on improving the SAP Procurement processes for clients. So far we have identified millions of dollars of savings for clients. These have been across such topics as automation, minimising manual work, EDI enablement, Supplier Consolidation, Contract Usage and Maverick Buying. The ability to build event logs based on any IT system provides the scope to improve any IT based process.
Recommendations to others considering the product:
I have over 25 years experience as an SAP consultant. Without question Celonis is the most effective way to identify, prioritise and deliver benefits based on business process improvements. You should start now because in 5 years time all your competitors will be doing Process Mining with Celonis.
From event data to real business value!
What do you like best about the product?
The Customer Engagement Manager is a free of charge 24/7 Support for all your concerns. The product itself is applicable to every process and all different source systems. The software is easy to use and the can be implemented really fast. For me the huge success of Celonis isn't a real suprise. Almost every organization can benefit by using the software.
What do you dislike about the product?
Too many different Login credentials required. (Software itself, learning platform...)
What problems is the product solving and how is that benefiting you?
Detecting inefficiencies and identify the real bottlenecks. The software can be used to identify compliance issues as well.
Recommendations to others considering the product:
Celonis offers the possibility to perform a so called prove of value week. This week requires only a small investment by your company. But it is really worth the money. The celonis guys come to your company and do Workshops with all possible stakeholders in your company. Since every process has potential to improve I am sure they'll find inefficiencies in your business processes as well. If your Company is able to eliminate them, celonis is one of the top investments you've ever made.
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