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Tool for Data based Process Improvement and Execution
What do you like best about the product?
Easy to use interface.
Action engine to initiate actions on source system basec on data.
Process Simulation to create your digital process twin.
Support for machine learning.
Excellent data pipeline creation and ability to create data transformation and data model.
Can easily handle million of records without much lag.
Support for machine learning.
Ready to use business use case for faster value realization.
Action engine to initiate actions on source system basec on data.
Process Simulation to create your digital process twin.
Support for machine learning.
Excellent data pipeline creation and ability to create data transformation and data model.
Can easily handle million of records without much lag.
Support for machine learning.
Ready to use business use case for faster value realization.
What do you dislike about the product?
The cost of the product is high.
Celonis process mining is available only on cloud and hence sometimes certain set of customer do resist providing their data.
Celonis process mining is available only on cloud and hence sometimes certain set of customer do resist providing their data.
What problems is the product solving and how is that benefiting you?
We are using the tool to discover processes from event log available in IT systems.
Analyze business processes and their variants and identify process frictions and remove these frictions using Action Engine.
Create digital twin of business process and run simulations to validate results of process improvement oppurtunities.
Analyze business processes and their variants and identify process frictions and remove these frictions using Action Engine.
Create digital twin of business process and run simulations to validate results of process improvement oppurtunities.
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Powerful practice, wonderful tool for this practice, need to be focus on business impact.
What do you like best about the product?
Practice itself. Focus on process "culture". Mix between tech and business. Focus on make easier implementation, even without IT.
What do you dislike about the product?
Need to be focus more on business activation. Distinguish from "standard" BI or datamining techniques
What problems is the product solving and how is that benefiting you?
Users capability, working model, IT integration, capacity.
Process Mining with Celonis become easier
What do you like best about the product?
. Great visibility into your organisation data
. Finding bottlenecks become easier
. Ease on creating analyses that could lead to big changes
. Way of reducing cost and reduce wastes
. Finding bottlenecks become easier
. Ease on creating analyses that could lead to big changes
. Way of reducing cost and reduce wastes
What do you dislike about the product?
. Lack of methodology already defined that shows the way.
What problems is the product solving and how is that benefiting you?
Improve business process agility
Improve business process outcomes
Create internal/operational efficiencies
Reduce time to market
Reduction of waste in the processes
Improve business process outcomes
Create internal/operational efficiencies
Reduce time to market
Reduction of waste in the processes
Recommendations to others considering the product:
Celonis provides a wide variety of solutions regarding process mining. They are always available to help you implement and change the culture in your company.
Software Package with the best maturity level in the market
What do you like best about the product?
Process Overview is very helpful for CI Process
What do you dislike about the product?
Sales is too aggressive. - If I will buy additional software I will call you... not the other way round.
What problems is the product solving and how is that benefiting you?
This is actually an ongoing topic.
Robust process mining solution with ease and flexibility
What do you like best about the product?
Celonis Intelligence Business Cloud processes data very quickly and the visualizations are extremely easy to build to showcase the value opportunity. Celonis staff are very passionate about what they do, and bring excellent perspectives to partner with their clients.
What do you dislike about the product?
Celonis solution is so flexible and easy to use that even business users want to build visualizations. It is not something to dislike - however, thoughtful planning and execution plan needs to be in place to ensure proper change control is in place. Otherwise, the teams who manage the solution may get the victims of the solution's success.
What problems is the product solving and how is that benefiting you?
Process inefficiencies in Order-to-Cash area to begin with and now expanding the scope to other functional areas. Actionable insights and improved processes are the results of each successful iteration.
Recommendations to others considering the product:
Best process mining solution! Go for it, and your organization will benefit immensely!
Kunal Jaipuriar's review
What do you like best about the product?
Its strongly customer focused and help us in data analytics, reporting and integration with downstream systems
What do you dislike about the product?
For any small tech support need to escalate else issue is not resovled
What problems is the product solving and how is that benefiting you?
Process mining and creating insights for customer
Review of CVA working for SK Account
What do you like best about the product?
Great support Team.
Huge potential to find value in the business.
Potential to streamline and automate business processes.
Huge potential to find value in the business.
Potential to streamline and automate business processes.
What do you dislike about the product?
The huge amount of potential makes it difficult to get the business to focus on particular business cases.
User adoption is difficult without dedicating specific resources.
Sometimes analyses and connections can be difficult to configure quickly and properly.
User adoption is difficult without dedicating specific resources.
Sometimes analyses and connections can be difficult to configure quickly and properly.
What problems is the product solving and how is that benefiting you?
We focus mainly on the P2P and AP processes in the future and have started with minimal business cases. While benefits realized to date have not been very tangible, we have high hopes that with further implementation and expansion into the business a larger value will be realized.
Recommendations to others considering the product:
Have the discussion of dedicating resources and how you want to drive Celonis into the business early into your journey. Without the proper internal support or organization adoption is difficult.
Celonis
What do you like best about the product?
The application is very user-friendly, with information at your fingertips. The developers have been very easy to work with and have provided the agility to make changes as requested.
What do you dislike about the product?
I do not currently have anything to speak of.
What problems is the product solving and how is that benefiting you?
Celonis is helping us discover pitfalls in our established processes and is highlighting areas in which we should put a greater focus to realize efficiencies.
Market Leading Process Mining Solution
What do you like best about the product?
It's very easy to spin up and create new process models. Great visualisation capability with Studio and Views. The Action Engine and Action Flow functionality makes Celonis unique and allows us to monitor inflight processes really well.
What do you dislike about the product?
It can sometimes be really tricky to certain charts that would be very easy to create in Tableau or Spotfire. It would also be nice to have functionality to be able to easily format components on a page (e.g. snap to grid, align etc.). We also get ad-hoc errors when loading our data models in Celonis which are often hard to understand the root cause of which can be frustrating.
What problems is the product solving and how is that benefiting you?
We are a process mining centre of excellence in our company and use Celonis across all parts of the business. We have worked with Finance, HR, Procurement, Ops and R&D. We are able to very quickly shine a light on how processes are being conducted and identify areas of non-compliance with the process and variant explorers and selection filters. We have also been using Celonis' CVA's to help us derive insights and value from the process models we have built. This has been really useful in helping us come up with tangible benefit calculations.
Powerful tool to get insight into our processes
What do you like best about the product?
Celonis enables us to visualize and benchmark our processes to quickly identify inefficiencies. The tool is flexible and easy to use.
What do you dislike about the product?
The tools lacks structured documentation; I'd need a clear description of the different types of applications, user profiles and rights for example without having to watch a video.
What problems is the product solving and how is that benefiting you?
Just starting! Still too early to tell.
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