Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

4 AWS reviews

External reviews

365 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Moole Muralidhara Reddy

Used to store and monitor application logs and VPC flow logs

  • March 26, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use Sumo Logic Security for logging purposes. We store and monitor application logs and VPC flow logs in the solution.

What is most valuable?

Sumo Logic Security is a good solution for searching the logs and identifying the issues. Sumo Logic Security searches the logs to identify issues easily. Suppose we got an issue related to the application 500 error. We store the application logs in Sumo Logic Security. We can easily search those logs to identify where exactly we are facing the application 500 error.

What needs improvement?

Sumo Logic Security is expensive, and its pricing could be improved.

What do I think about the stability of the solution?

I rate Sumo Logic Security a nine out of ten for stability.

What do I think about the scalability of the solution?

Around ten users are using the solution in our organization.

I rate the solution an eight to nine out of ten for scalability.

How are customer service and support?

We have two options for technical support. If we take the enterprise support, we get a reply within one or two hours. If you don't have enterprise support, you will get a reply in around one day or 12 hours, based on their availability.

How was the initial setup?

The implementation process of the solution was good and not very difficult. You can easily integrate Sumo Logic Security with AWS or Kubernetes. Even new users who are aware of AWS can follow the documentation and easily deploy the solution.

What about the implementation team?

The solution’s deployment doesn’t take more than 15 minutes for a knowledgeable person.

What's my experience with pricing, setup cost, and licensing?

Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products.

What other advice do I have?

We are mainly concentrating on networking. We use VPC products and application logs to monitor the genuineness of users who have logged in. We also store and monitor GuardDuty logs to see if someone is trying to access the same server multiple times. We are storing and monitoring WAF logs and GuardDuty logs. If someone faces any issues, we'll receive an email and take action based on it.

If someone tries to access one of the applications from a different country, we can search in Google and identify the location of that particular IP address. Sumo Logic Security identifies whether a particular IP address is low, medium, or high risk without the help of Google.

We can store logs in CloudWatch, but it is very difficult to search them in CloudWatch. We should know the query in order to do that. Searching for logs with Sumo Logic Security is very easy compared to CloudWatch. We have been using the solution for more than two years and haven't faced any issues with the solution's availability. I would recommend the solution to other users.

I would recommend Sumo Logic Security instead of AWS, CloudWatch, or CloudTrail. With Sumo Logic Security, you can capture and see all the logs in a single place. If some issues occur, you can log into the solution and verify all the logs. At an organizational level, we have multiple AWS accounts for different environments. Instead of logging in to all the AWS accounts, you can log in to Sumo Logic Security and verify everything.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Bryce N.

Helpful but sometimes complicated product

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
I have found Sumo Logic can be extremely useful when locating necessary files that may be difficult to locate originally. It is helpful to find necessary files and logs
What do you dislike about the product?
Sometimes it can be difficult trying to find the necessary information. It may take time trying to locate the necessary information.
What problems is the product solving and how is that benefiting you?
It helps with locating and finding necessary files that I may be unable to locate initially with our internal tools. It also helps to find any neccessary changes that are done with our internal systems.


    Ujwala D.

User friendly app

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to read & configure. For all tracing & monitoring we frequency of use is higher, Sumo logic. Ease of integration & Ease of Implementation is also good. Never felt a need to contect Customer Support.
What do you dislike about the product?
Documentation around dashboard configurations & other features related help.
Looks like sumo is providing many features but people are not having enough knowledge ot utilize it at its best
What problems is the product solving and how is that benefiting you?
Tracing & logging helping to solve incidents & find root cause.


    Computer Software

Sumologic is the best in town for log processing

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Very powerful analysis language. It allows not only querying but transformations to display the data exactly as needed. Also very good at finding the needle in the haystack.
Easy to start with from the instrumentation point of view, they cover a lot of tech stacks.
What do you dislike about the product?
Its implementation of metrics, RUM, tracing is all disconnected.
It feels like multiple products put together with no thought of the whole.
No meaningful way to discover what data is available.
The root cause analysis, service diagram and others do not scale, for a big organization they are useless.
What problems is the product solving and how is that benefiting you?
It is able to centralize all our telemetry data.

The main benefit is a simple way to find out what is happening with our services.


    Aurelio S.

Perfect team with supportive infrastructure

  • January 27, 2024
  • Review provided by G2

What do you like best about the product?
Sumo logic have the best and suportive team to manage our all problems in just a seconds.
What do you dislike about the product?
They have besst and easy to use interface to lg our data informtion easily.
What problems is the product solving and how is that benefiting you?
They give best APM solution to manage our log data and information with full secure envirnoment. they have great user exprience with easily integrated ifrastructure.


    Computer Software

Centralized log management with insights

  • December 05, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed.
What do you dislike about the product?
There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability.
What problems is the product solving and how is that benefiting you?
Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs.


    Government Administration

Great tool for monitoring and log aggregation

  • December 02, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer.
What do you dislike about the product?
Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine
What problems is the product solving and how is that benefiting you?
In my role Sumo Logic helps be review deployment logs and monitor for issues in logs of servers in which we have many.


    Information Technology and Services

My company uses sumologic

  • December 01, 2023
  • Review provided by G2

What do you like best about the product?
Centralized logging for different environments. Easy configurations for alerts.
What do you dislike about the product?
Nothing much, sumologic serves what we want.
What problems is the product solving and how is that benefiting you?
Log search
Log monitoring
Alerts
Infra monitoring and it's alerts
Easily getting the alerts when there is any issues


    Satheesh M.

Great logging system

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Application logging and query. That's help app team
What do you dislike about the product?
Better obserbility and pricing. Ease of use
What problems is the product solving and how is that benefiting you?
Query logs


    Raghu S.

Great tool for monitoring

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Single unified place easy to configure and maintain
What do you dislike about the product?
Nothing much may be better UI and experience
What problems is the product solving and how is that benefiting you?
Logs monitoring and alerts