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Reviews from AWS customer

4 AWS reviews

External reviews

365 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Josh N.

Great product - great support

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
It's very inuitive and there's always positive changes being made. Support is great and there's a lot of available training.
What do you dislike about the product?
The AI feature still needs tuning. In it's current state it's not that helpful.
What problems is the product solving and how is that benefiting you?
Log monitoring and SIEM. It's giving greater insigiht to our enviornment.


    Computer Software

SumoLogic is pretty good

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
I have been enjoying using the API with sumologic, as well as the excellent technical support I have frequently received while setting up and learning about automations.
What do you dislike about the product?
The new UI has slowed me down, even having me click on more buttons before I get to a log search, the most common page. The documentation has been lacking when setting up the automations and when creating rules in CSE, which has a slightly different syntax than the search query in the main log search (CIP).
What problems is the product solving and how is that benefiting you?
Sumo logic is helping me by keeping all of our logs in a single place for ease of access.


    Daniel C.

Comprehensive monitoring and log management

  • December 30, 2024
  • Review provided by G2

What do you like best about the product?
I love the fact Sumo Logic is very scalable and flexible to manage huge log data volumes. Setting it up is very easy, and it plays nicely with a ton of different services, including AWS and Kubernetes, so everything’s organized. The fact that we can create targeted dashboards and reports to track performance and security in the way that best fits the things we need to monitor has been handy. It allows us to consolidate everything in one platform and that’s saved us a lot of time.
What do you dislike about the product?
Managing log data used to be a huge challenge, but Sumo Logic has simplified it. It gives us real-time insights into system performance and security, which means we can address issues immediately. The ability to consolidate logs from various services into one platform has sped up the troubleshooting process. This has helped reduce system downtime and improved both security and operational efficiency across the board.
What problems is the product solving and how is that benefiting you?
Previously managing log data had been quite a challenge, but Sumo Logic has made this task so much simpler. We get real time system performance and security insight so we can react in the moment. The fast troubleshooting process has become possible from the ability to combine the logs from different services into one platform. Overall, system downtime has been reduced, security has been increased and overall operational efficiency has improved.


    Computer Software

Extremely happy with logs and dashboards

  • December 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy query language, informative dashboard controls.
What do you dislike about the product?
The new UI is confusing and not intuitive.
What problems is the product solving and how is that benefiting you?
Troubleshooting, development, observability, and visibility


    Srinivas G.

It has best way to parse any unstructured logs

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
Great and easy to create dashboards, shareable
What do you dislike about the product?
Nothing as product except Cost and alerts
What problems is the product solving and how is that benefiting you?
Logging and monitoring


    Jitae K.

Sumo for Devops usecase

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo into AWS lambda. This is written by me 100% based on my expereince and my usecases and not even partially written by AI
What do you dislike about the product?
I hope Sumo would have NLM based search like doing query with natural lanuges. Once you get used to do queries in Sumo then its quite easy, but there would be littel bit of learning curve at the beginning. And its almost real-time like Sumo still gets little bit of delays getting data from AWS lambda or so. This is written by me 100% based on my expereince and my usecases and not even partially written by AI
What problems is the product solving and how is that benefiting you?
1. CS/Dev team uses Sumo everyday to analysis data / find logs / debug errors
2. Ops created a dashboard to monitor all deployment pipeline deployed in Prod to see its status / versions,. etc
3. Sumo provides real time monitoring of logs such that we can get alerts from logs showing any potential issues and maintain system reliability

This is written by me 100% based on my expereince and my usecases and not even partially written by AI


    Financial Services

Sumo logic is used for analyzing all our logs.

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
The text describes a system or tool that makes the logging process easier and aids in analyzing logs for the organization.
What do you dislike about the product?
I haven't encountered anything I dislike - I dislike that I end up with a lot of personally identifiable information (PII) in my logs and I'm not sure if it's an implementation issue.
What problems is the product solving and how is that benefiting you?
The process of gathering and examining records or data.


    Health, Wellness and Fitness

Experience with sumo coming from dynatrace

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
Query language is easy to learn and extremely powerful.
What do you dislike about the product?
Injesting can take up to three minutes, which causes issues when you need real time information.
What problems is the product solving and how is that benefiting you?
Allowing my team to trace a very coupled system with no correlation ids. Legacy code that is in very bad shape.


    George G.

Great Product easy to use

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and abilty to scale is great. The reporting is great.
What do you dislike about the product?
no Dislikes nothing to say for negative features
What problems is the product solving and how is that benefiting you?
Agggregating logs


    Scott S.

Log correlation and alerting for the enterprise with playbook support

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues.
What do you dislike about the product?
Slow performance, especially when searching older data
What problems is the product solving and how is that benefiting you?
Sumo is our primary tool for monitoring and troubleshooting logs for correlation across the network.