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Reviews from AWS customer

4 AWS reviews

External reviews

365 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Manojkumar T.

Highly Useful Log management & analytics tool

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
First of all it's a SAAS based tool which is easy to use and can use querying capabilities to parse complex logs easily and do analysis on logs, Dashboards are very easy to create and can share to teams easily.
Sumologic is very powerful tool which one can leverage its custom script supporting capabilities to get some custom logs by creating powershell or python scripts and pull the custom logs created to sumo UI.
Sumo can easily identify the enterprise application and infrastructure problems in a single shot by collaborating metrics data with log data which gives whole picture of what is happening in enterprise level.
What do you dislike about the product?
Alerting is quite disturbing at times as it is gonna trigger many times and there is not tracking of alerts in dashboard,
Host metrics are quite confusing at times, documentation is huge and no easy way to get the right information quickly
What problems is the product solving and how is that benefiting you?
Centralized log management ,
Infrastructure monitoring,
Custom metrics,
Root cause analysis for the errors
Recommendations to others considering the product:
Useful tool to try


    Consumer Services

Fast and reliable service

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Sumologic helps us keep track of all production and qa logs that we need. It's as fast as it gets and hustle free.
What do you dislike about the product?
Too many options to serach logs and the UX is not friendly the first time you use it, you have to get used to it in order to use it properly.
What problems is the product solving and how is that benefiting you?
Any type of bugs in QA or production can be solved here.


    Jatin S.

Very useful and user friendly tool to access the production logs and troubleshooting

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
A mechanism of sharing search query by different ways, and various options to represent the data.
What do you dislike about the product?
Favorite search option missing and ready made count options
What problems is the product solving and how is that benefiting you?
Troubleshooting issues made lot easier while trailing transactions of VoIP calls. saving lot of time to re use build searches.


    Education Management

Great data science solution

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Sumo logic provides a customizable platform to be designed and meet your needs
What do you dislike about the product?
wish sumo provided more structure out of the box, a simple feature like auto detect log formats to match FER rules would be a huge benefit. Or Sumo providing a community repo of FERs based on popular log sources
What problems is the product solving and how is that benefiting you?
Sumo is helping detect security threats and become our platform for data manipulation


    Media Production

Sumologic is a pretty good tool for what it does.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I think it's amazing how fast sumo can search through millions of logs to find exactly what I'm searching for. The speed and configurability is really great.
What do you dislike about the product?
One problem is sometimes the frontend is a little clunky or lags when loading all that data.
What problems is the product solving and how is that benefiting you?
I generally use it when debugging production support issues. It lets us go back and see what happened.


    Retail

Great tool for analyzing logs and creating quick dashboards for all purposes.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
We use Sumologic mostly for log analysis. One of the easiest tools to create quick dashboards using the logs. We've created numerous dashboards on the fly when we needed to look at some quick numbers and data. We've also help a lot of the testing teams creating dashboards that eliminate the need of scrolling through hundreds of lines of logs. One of the other advantages is with centralized logging the process of going through approvals to view the logs for each servers and applications have now been eliminated. Also the ease of use has contributed to a good adoption rate.
What do you dislike about the product?
A search using keywords gets the results but getting the surrounding messages can be a little tricky and someone who hasn't had much experience with SumoLogic can get overwhelmed while trying to get those messages. I've seen couple of instances where a developer went back to using a telnet client like Putty to look at logs. Once someone has spent enough time with SumoLogic it becomes a default tool to analyze the logs.
What problems is the product solving and how is that benefiting you?
One of the key uses we've seen was during the holidays when we wanted to get the specific numbers and display it in the big screen for all business and this was done quite easily using Sumo. It helped tremendously to analyze the numbers and find issues.


    Real Estate

This product is great

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
How easy it is to integrate with your software product. It's also very easy to use and fast.
What do you dislike about the product?
I would prefer if there was more documentation available for creating more advanced query searches.
What problems is the product solving and how is that benefiting you?
Our product is entirely AWS Lambda-based. Development wouldn't be possible without sumo logic's logging capabilities. Also, debugging is seamless with sumo.
Recommendations to others considering the product:
Get familiar with how the querying language works; it's very powerful if used correctly.


    Health, Wellness and Fitness

Very competitive to Splunk

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
90% of the functionality of splunk but a fraction of the work to get up and running.
What do you dislike about the product?
Some of the built in reporting isn't in sync with the current vendor log formats. Content library isn't as extensive as Splunk.
What problems is the product solving and how is that benefiting you?
HIPAA Compliance


    Electrical/Electronic Manufacturing

Great software to parse logs and perform data analysis

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
SumoLogic is very powerful when you need it to be but also quite easy to get going with.
What do you dislike about the product?
Some of the error messages aren't clear as to what is actually wrong with your query so at times you have to play around with the query. SumoLogic support is awesome though.
What problems is the product solving and how is that benefiting you?
Parsing logs and making sense data flowing in.


    Education Management

Sumologic is great tool to monitor our application in Production

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
We use sumologic for our Log aggregator. We have dashboard and alerting set which helps is monitoring our application performance, error cases, debugging,
What do you dislike about the product?
The queries are good while building dashboard some times i find difficulty in the joining multiple log line (like joins in RDBMS),
What problems is the product solving and how is that benefiting you?
We use sumologic for our Log aggregator. We have dashboard and alerting set which helps is monitoring our application performance, error cases, debugging,