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The easiest option for monitoring our application
What do you like best about the product?
I do not need to worry about capacity and performance. We analyze data in bursts and we don't need to scale Sumo for the occasions. I also use metrics to analyze performance during the burst period.
What do you dislike about the product?
UI has been improved quite a bit over the last two years. If any investment area that I could influence, I would like to have more attractive and interactive dashboards.
What problems is the product solving and how is that benefiting you?
Speed to resolve the customer's problem is a key driver for customer retention.
Recommendations to others considering the product:
As a technology company, I also use other machine data analysis platform on-prem and in the cloud. One annoyance that I entered with the other cloud service provider is I have to live with "service upgrades" or outages. I never have to worry about that with Sumo.
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Sumo logic is great for log aggregation and analysis and some performance monitoring
What do you like best about the product?
I live the live metrics the best. We have them integrated into our internal dashboards and it's extremely useful. I have worked with Splunk in the past, and while they provide the same out of the box log aggregation tools, Sumo logic's UX is far better. I have been able to solve complex issues, and create embedded queries for live dashboards. I know Sumo logic is cloud native and built around cloud usage. This means integrations are smoother, particularly when it comes to platforms such as AWS; scalability is built-in, there is no need for constant updates, and getting started is quicker and easier than with Splunk. Another cool feature is its ability to establish baselines and actively notify you when key metrics change after an event, such as a new software version rollout or network breach attempt. I had an error where a process was stuck in a retry loop, creating 50 times the logs created in a healthy process. This change went into our test environment on a Friday and came to light only after the alert email from Sumologic asking if this was expected.
What do you dislike about the product?
I keep being asked to login twice, the first time the login fails, the second time it succeeds (same passwords as the first time). This is a super annoying problem, and everyone across the app comes across the same thing. Sumo Logic also lacks some of the extended features of Splunk, particularly when it comes to the Splunk Enterprise offering. Sumo Logic’s speeds when searching older data is really slow, and the UX completely bogs down during the search. Sumo logic is also a bit more on the on the expensive side.
What problems is the product solving and how is that benefiting you?
We need to be able to understand what is happening across our complex data pipeline using a distributed serverless architecture. Sumologic is an excellent tool helping analyze our logs and provide performance metrics.
Recommendations to others considering the product:
Nothing to add
Kickass logging solution
What do you like best about the product?
Secure, very functional. I can find what I want, slice dice, make great julienne fries. Really this is the end all, be all solution for logging and parsing my data.
What do you dislike about the product?
Sometimes it can be a bit slow with long time span queries
What problems is the product solving and how is that benefiting you?
Security log management, Integrated Event Management, Alerting & Reporting. A single solution for multiple needs.
Recommendations to others considering the product:
Expensive but worth the cost for immutable storage with excellent tools for parsing, dashboarding, alerting.
Fast and pretty intuitive
What do you like best about the product?
It is faster than Splunk. I like the shared dashboards feature.
What do you dislike about the product?
Some of the default settings are a bit annoying and not immediately obvious how to change (e.g. log out after 15 minutes)
What problems is the product solving and how is that benefiting you?
Once I knew where to find the dashboards I needed, I was able to troubleshoot webhook delivery issues, REST API request, etc.
Friendly user interface and versatile support function.
What do you like best about the product?
Query function along with alerting feature.
What do you dislike about the product?
Lack of IP to ASN/ISP org mapping. So I can't get better picture about threat landscape
What problems is the product solving and how is that benefiting you?
Security. Use Sumologic for forensic
User friendly
What do you like best about the product?
one of the best thing about this is, do not care about the syntax just copy any word and paste it. very much user friendly.
What do you dislike about the product?
sometime it's hard to create dashboards, overrall it's great product no complains as of now.
What problems is the product solving and how is that benefiting you?
for getting realtime logs of cloud system without any trouble. it'a very ease to use in real time cloud products..
Sumo makes checking logs so much easier
What do you like best about the product?
Logs from many servers are combined into one which would be so difficult to do manually
What do you dislike about the product?
i have used Sumo for the last couple of years and can say that i dont have anything negative to say. We had a few troubles with initial setup getting all of our logs included. since then its been great
What problems is the product solving and how is that benefiting you?
We are able to search logs of all servers to find problems that might be happening and find quicker solutions.
Excellent Product
What do you like best about the product?
I love that this product has very powerful features yet it's so easy to use.
What do you dislike about the product?
The cost of the product is relatively expensive compared to similar products on the market.
What problems is the product solving and how is that benefiting you?
We are able to get quick insights into our product performance which we normally would not be able to get as rapidly.
Recommendations to others considering the product:
The best solution on the market
Powerful Tool
What do you like best about the product?
This is one of the best tool for checking logs, generating reports and metrics.
Very handy and provides lots of customizations to exact what we are looking out of the logs.
Using other apps like pager duty for getting sms and call alerts is very useful for timely acting on the prod issues.
Very handy and provides lots of customizations to exact what we are looking out of the logs.
Using other apps like pager duty for getting sms and call alerts is very useful for timely acting on the prod issues.
What do you dislike about the product?
I am not sure if there any things that can be disliked about Sumologic.
Bt yes, for tailing logs, it should show the history just like in log search.
Bt yes, for tailing logs, it should show the history just like in log search.
What problems is the product solving and how is that benefiting you?
Debugging production/ non production issues is very easy.
Generating reports and sharing with other teams is very handy.
Alerting system is one of the best features. Integrating with pager duty has helped in responding to issues on time. (I used pager duty in my previous client)
Generating reports and sharing with other teams is very handy.
Alerting system is one of the best features. Integrating with pager duty has helped in responding to issues on time. (I used pager duty in my previous client)
Sumo is a Bacon Saver
What do you like best about the product?
Easy to start using and provides extreme benefit even without knowing how to do complex queries/parsing. Support is quick to respond and helpful
What do you dislike about the product?
Saved Items go under the user's account instead of the general company account. It'd be nice to at least choose
What problems is the product solving and how is that benefiting you?
Auditing and Security mostly
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