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Reviews from AWS customer

4 AWS reviews

External reviews

365 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Music

Time Saver

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Multiple devs can have easy access to application logs and filter for transaction ids or filter by component.
What do you dislike about the product?
I think while the past searchs are helpful, its a bit clunky
What problems is the product solving and how is that benefiting you?
We mainly use it to debug our applications for code errors.
Recommendations to others considering the product:
Setup may take some time and extra work but lots of time will be saved later when debugging or dong analytics.


    Vinayak P.

Sumo certification training 2

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
I like all the help that is available by the support team. Also, once you know about all the powerful functions, it can make work a lot easier.
What do you dislike about the product?
The docs could be a little more organized.
What problems is the product solving and how is that benefiting you?
I'm monitoring my back end services. Adding dashboards saves a lot of time.
Recommendations to others considering the product:
Take the training and check out the cheat sheet.


    Information Technology and Services

Fast and pretty intuitive

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
It is faster than Splunk. I like the shared dashboards feature.
What do you dislike about the product?
Some of the default settings are a bit annoying and not immediately obvious how to change (e.g. log out after 15 minutes)
What problems is the product solving and how is that benefiting you?
Once I knew where to find the dashboards I needed, I was able to troubleshoot webhook delivery issues, REST API request, etc.


    Information Technology and Services

User friendly

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
one of the best thing about this is, do not care about the syntax just copy any word and paste it. very much user friendly.
What do you dislike about the product?
sometime it's hard to create dashboards, overrall it's great product no complains as of now.
What problems is the product solving and how is that benefiting you?
for getting realtime logs of cloud system without any trouble. it'a very ease to use in real time cloud products..


    Hospitality

Sumo makes checking logs so much easier

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Logs from many servers are combined into one which would be so difficult to do manually
What do you dislike about the product?
i have used Sumo for the last couple of years and can say that i dont have anything negative to say. We had a few troubles with initial setup getting all of our logs included. since then its been great
What problems is the product solving and how is that benefiting you?
We are able to search logs of all servers to find problems that might be happening and find quicker solutions.


    Ryan A.

Sumo is a Bacon Saver

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Easy to start using and provides extreme benefit even without knowing how to do complex queries/parsing. Support is quick to respond and helpful
What do you dislike about the product?
Saved Items go under the user's account instead of the general company account. It'd be nice to at least choose
What problems is the product solving and how is that benefiting you?
Auditing and Security mostly


    Hospital & Health Care

Sumo Logic is a very powerful log storage and analytics platform

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
The power of the query language, and the speed with which I can execute queries over _huge_ volumes of data. The ability to rapidly build dashboards for monitoring and showing metrics is _really_ snazzy too. It's also become an invaluable tool for troubleshooting bugs and incidents for $DAY_JOB.
What do you dislike about the product?
There are some quirks to the query language, as powerful as it is, that can lead to some awkward code, e.g., not being able to use regex to _replace_ characters in strings. The UI can sometimes be _too_ smart and expose suggestion dropdowns instead of allowing me to simple navigate the query code using the arrow keys.
What problems is the product solving and how is that benefiting you?
Metrics for monitoring. Troubleshooting application bugs and incidents.


    Banking

Helps with troubleshooting

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
I like how you can save and share your searches.
What do you dislike about the product?
The UI is a bit clunky. It's not easy to find your way around the app.
What problems is the product solving and how is that benefiting you?
We are monitoring any issues with our single sign-on app and seeing where users run into problems. We have been able to identity places in the app that need improvement.


    Consumer Electronics

Invaluable insight into critical systems

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Sumo Logic provides a platform for viewing the output of any configured system in your business. Many of these tools exist, but Sumo allows for deep querying and clever visuals of data that I have not yet seen in industry.
What do you dislike about the product?
With the power that comes with Sumo Logic, there is a very steep learning curve to getting into any of the more advanced functionality.
What problems is the product solving and how is that benefiting you?
It allows us to immediately start digging into the source of errors in our system. The benefits have been immense, allowing us to share logs very quickly cross team.


    Peter N.

Application Monitoring made easy

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Sumo logic makes it easy to find training online and plenty of documentation to follow. Before I had an account, I was able to follow along with the certification training on YouTube and get a head start before the rest of my company got a chance to get official training. I don't normally contact support because all the information I need is readily available when I do a Google search. Otherwise, support responds pretty fast to my inquiries.
What do you dislike about the product?
Our company uses G Suite, so I hate not having a single-click sign in with my Google account. The time-out for the logins are usually short, and I really don't want to setup 2-step verification or store my passwords in a browser. I would like it better if there was a mobile app that sent push notifications for alerts. For some alerts, the smallest interval you can set is 15 minutes, but I;d like to define whatever I want like 3 minutes.
What problems is the product solving and how is that benefiting you?
We need to get alerts as soon as something goes wrong, whether it be a status code error, or SSL certificates expiring. With Sumo Logic, I can set up alerts and have it sent to the right people when it happens. We also use Sumo Logic to set up dashboards and monitors on TVs around the office so everyone can see what's happening and have an open conversation about issues we need to fix.
Recommendations to others considering the product:
Go through the training videos on YouTube first, they are only about an hour long and helps you get started quickly.