External reviews are not included in the AWS star rating for the product.
I am a customer of CrowdStrike Falcon through a consultant, and our company is headquartered in India, while our consultant is a sister company also located in India.
We use CrowdStrike Falcon internally in our company.
I am using CrowdStrike Falcon for its purpose, which is to save the company from any attacks, viruses, or whatever threats are available.
The most useful feature of CrowdStrike Falcon is protection, though it cannot be described in one word.
Protection is the main purpose of CrowdStrike Falcon.
CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good.
One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled.
For the reporting in CrowdStrike Falcon, I need specific data because in most reports, some of the data is not with that importance for the collector, so the reports need to be more specific for each purpose.
I have been working with CrowdStrike Falcon for around three years.
Regarding stability and reliability, I find CrowdStrike Falcon to be stable; nothing has happened since we installed it, and there are no bugs or issues from the software.
I can say that CrowdStrike Falcon is sufficient in terms of scalability from my point of view; it is capable of working with our current infrastructure or setup, and I believe it's sufficient.
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for my issue.
Based on my experience, I would rate the technical support for CrowdStrike Falcon an eight.
Positive
Before CrowdStrike Falcon, I used an application called Kaspersky, but not for the same purposes.
I did not evaluate other options before choosing CrowdStrike Falcon because it was a forced decision from our headquarters, from the mother company.
Currently, I do not remember exactly what version of CrowdStrike Falcon we are using because I'm managing the team, but I can check the right version later.
We are using the latest version of CrowdStrike Falcon.
CrowdStrike Falcon has not helped me predict and prevent potential breaches by itself, but with support from other applications such as Splunk and Windows Defender, it has contributed.
I integrate CrowdStrike Falcon with third-party tools.
I have to integrate CrowdStrike Falcon with other applications to get the most protection, and the integration is smooth and everything works well.
I am using the lightweight agent.
For the system performance, the lightweight agent is fine; it has not affected performance too much, and generally it's acceptable.
I rate CrowdStrike Falcon eight out of ten.
I am using CrowdStrike Falcon for laptop, desktop, our server, and VM, including Linux, Windows server, and Linux server.
The most beneficial features of CrowdStrike Falcon are that it is easy to install, easy to manage, lightweight, and it can stop breaches.
The impact of CrowdStrike Falcon lightweight agents on system performance and visibility is good, with only one agent required.
Speaking about the utilization of Falcon threat graph for threat hunting, it helps my security team to predict and prevent potential breaches.
Considering that CrowdStrike Falcon is a cloud-native architecture, the elimination of on-premises infrastructure makes cybersecurity maintenance cost and complexity minimal, because we only need to install it and then monitor from the dashboard.
In Indonesia for SMB companies, the price is higher than other solutions.
For SMB organizations, the price may be higher than others, which means they have to think twice about it, but for enterprise companies, the cost is not a concern.
I have been using it for about six years and do not have any problems. The pricing is the only issue.
I have been using CrowdStrike Falcon since 2019, before the pandemic.
In terms of deployment of CrowdStrike Falcon, it is quite easy and there are no challenges with deployment.
As for stability, I would rate it around eight because last year they faced some downtime with around eight thousand computers, but it will improve.
For scalability, I would rate it a nine because they can scale efficiently with many users.
Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner cannot address the issue, we discuss with CrowdStrike directly.
I would rate technical support a nine out of ten.
Positive
I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
I am not sure about the exact percentage of money it saves, as I have to calculate the risks, but we are satisfied because CrowdStrike Falcon has stopped breaches and prevented hackers.
I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.
My rating for CrowdStrike Falcon would be eight points because there are many antivirus competitors. For those who want to use CrowdStrike Falcon, they should be mindful of the higher price compared to others.
The typical use case for CrowdStrike Falcon depends on what kind of service the customer is looking for. Most customers look for antivirus, endpoint detection and response, or possibly managed detection and response, which leads them to reach out to us.
When we speak to the customer, they usually tell us that they're looking for antivirus or endpoint detection and response, and we then introduce CrowdStrike Falcon.
CrowdStrike Falcon has many valuable features. The solution is used for multiple functions, including MDR, XDR, and CNA solution. It depends on which category you're looking for, and you have to customize the customer's equation accordingly.
CrowdStrike Falcon can be deployed both on-premise and in the cloud, and it's an on-call solution that can be deployed anywhere by simply deploying the agent on the end devices.
Certain areas of CrowdStrike Falcon have room for improvement, but it depends on the specific services being discussed. CrowdStrike offers multiple services, and most of the product comes in the Falcon service, so it's important to be specific regarding whether the discussion is about ADR, antivirus, XDR, or MDR, as it's one of the best solutions in the market.
I believe nothing can be done to make CrowdStrike Falcon a ten out of ten, as I think it's one of the best solutions in the market. However, rating it a ten overall would imply there's no scope for improvement, but to survive in the market, changes must be made every day. Every customer and solution has tendencies for improvement, which is why I'm not giving a perfect score.
I have more than two years of experience working with CrowdStrike Falcon.
I find nothing to miss in terms of stability; there are no glitches, and the solution is stable.
I would rate the scalability of CrowdStrike Falcon highly because it only depends on the customer's infrastructure and what kind of scalable environment they have. There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
I would rate the technical support from CrowdStrike as good, actually more than good.
Positive
CrowdStrike Falcon can be deployed both on-premise and in the cloud, and it's an on-call solution that can be deployed anywhere by simply deploying the agent on the end devices.
The return on investment from CrowdStrike EDR depends on each company's circumstances and how they are utilizing the solution.
The price of CrowdStrike Falcon depends on which product we are discussing, as pricing can vary significantly based on the customer's profile and budget.
We are part two of CrowdStrike. The time it takes to deploy CrowdStrike Falcon depends on the customer setup.
My clients vary in size, as we can reach all types of businesses, whether small, medium, or enterprise.
Based on my experience, I would recommend CrowdStrike Falcon solutions to other people. I rate the solution an eight out of ten.