We are using it as an EDR solution for endpoint protection.

Everything is changing rapidly nowadays, and new threats can come into the organization from any source. I have found this product to be very useful.

If I want to drill down into an unusual activity or something else, I can do that. I can go deep into what processes were involved, what network operations were involved, and what unauthorized users wanted to do. I can see how CrowdStrike processed and blocked the operation. The investigation is very easy for me. I can go to the tree level and see what is going on. It is very useful.

The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that. In my previous experience, when anything was getting scanned, our PCs would become slow. Users would complain about PCs getting slow. This is a positive point of CrowdStrike Falcon.

The dashboard area must be improved. We have integration with Splunk, and we are creating a dashboard there. Their dashboard area must be up to date. It should have more details and more options to create the reports and things like that.

I have some concerns about their support. I am not happy or satisfied with their support. Something happened, and we opened a ticket. Their support engineer just vanished, and after a month, he came back and told us that he was off work and could not pursue the ticket. He said that he now has the time, but logs are gone because there is a time limit. We were asked to repeat the test. This is very unusual for me.

In my organization, we have been using it for the last one and a half years. I have been using it for the last two to three months because I recently joined the organization.

From my understanding and observation, it is a stable product, but I have been using this product only for the last two to three months. I am just in the learning phase.

We have almost 3,000 users using this solution.

I would rate CrowdStrike's support team a three out of ten. Their support is unacceptable for us. We are doing some testing ourselves. When we found an issue where CrowdStrike should have blocked something but did not, we opened a ticket with CrowdStrike. They tried to communicate with us and looked at the files that we shared. We had updated signatures, and we shared with them the SHA values, but after that, they suddenly vanished. Just two days ago, I got an email from them that the engineer was on leave and he is back now. They asked us to perform the activity again, which is unacceptable.

When any issue happened with Symantec, we opened a ticket, and they would accept their mistake if something was not caught by Symantec. They would then update the definitions and send us the latest updates. This is the way to work on the latest technology trends.

I have experience with Symantec endpoint protection. As compared to Symantec, CrowdStrike is a very good product. I have also worked with Microsoft Defender.

Every product has some advantages and disadvantages. I have worked with Microsoft Defender and Symantec, and now, I am working with CrowdStrike. Every organization's needs are very different. It depends on what the organization wants. For example, the security requirements of the banking sector are very high. The banking sector has different requirements, the retail sector has different requirements, and a software development organization has different requirements. An organization should weigh the pros and cons and decide based on the requirements.

Overall, I would rate CrowdStrike Falcon an eight out of ten.

We use CrowdStrike Falcon as a managed SOC for intrusion detection on our endpoints.

Being a cloud-native solution, CrowdStrike Falcon provides flexibility and always-on protection. This is extremely important to have the best protection available.

It is a fully managed service, so they provide all the necessary updates for us which is helpful.

While CrowdStrike Falcon provides us with better peace of mind in terms of protection, it also generates alerts for potential threats, requiring our investigation. However, the platform further alleviates our anxiety by automatically reviewing unaddressed alerts, offering an additional layer of security. This coverage fosters a heightened sense of security.

CrowdStrike Falcon has been instrumental in preventing breaches, allowing us to operate with significantly increased security compared to the past. This has provided us with much greater peace of mind. While no security solution is foolproof, Falcon has brought us remarkably close.

The anomaly detection is the most valuable feature.

The portal can be clunky to navigate at times and has room for improvement.

I have been using CrowdStrike Falcon for two years.

I would rate the stability of CrowdStrike Falcon a nine out of ten. The only issue I have had is with an old version of the endpoint that was installed and has proven to be problematic.

CrowdStrike Falcon is scalable.

The technical support is good and they provide prompt responses to all of our questions.

We implemented CrowdStrike Falcon in response to a security incident. It was the first endpoint detection and response service we had ever used, and we've been utilizing it since 2021.

Deploying the sensors to our endpoints is straightforward. We do have a manual process for deploying the sensors to our endpoints. There are also options to do it through a group policy. It doesn't seem overly complex.

We rolled the solution out to our entire estate which took just over one week. We had up to 300 endpoints and required a team of five people to complete the deployment.

CrowdStrike Falcon enables us to save on resources which in turn provides a 20 percent return on investment.

CrowdStrike Falcon offers excellent value for the money for our organization, particularly given our lean IT team. We lack the resources to replicate the full security services they provide without hiring additional personnel. The cost of Falcon is likely comparable to, or even less than, the salary and benefits we'd need for an extra employee. Furthermore, their on-call experts have more expertise, further enhancing the value proposition.

After a year, we reevaluated our endpoint security solution. We considered several options, including Arctic Wolf, SentinelOne, and Darktrace, alongside our existing Fortinet solutions. We participated in demos and ultimately determined that CrowdStrike's offering, both current and future, remained the best fit. While we hadn't initially explored other options before choosing CrowdStrike, external factors subsequently forced our hand. However, after a year of use and further evaluation, we reaffirmed our decision, concluding that CrowdStrike was still the most suitable solution for our needs.

I would rate CrowdStrike Falcon a nine out of ten.

We have around 300 endpoints and three people who have access to the solution.

Three people are required for maintenance.

CrowdStrike Falcon was recommended by our head office in Germany.

I recommend CrowdStrike Falcon.

We use CrowdStrike Falcon as an XDR to replace our old antivirus solution.

We implemented CrowdStrike Falcon for better visibility into our environment and easy online access to the policies.

CrowdStrike Falcon's cybersecurity background allows for better integration with other tools.

The threat intelligence is the most valuable feature.

The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible. For example, I have a production environment connected to the PNC that runs Windows XP on computers that CrowdStrike Falcon does not support.

I have been using CrowdStrike Falcon for six years.

CrowdStrike Falcon is stable.

CrowdStrike Falcon has been able to scale to our needs with no issues.

The initial deployment was straightforward. The deployment took one day to complete. Ten people were involved in the deployment.

The implementation was completed in-house.

CrowdStrike Falcon's price is good. I am looking for other partners and compared to Microsoft Defender and other vendors the price is lower.

I would rate CrowdStrike Falcon a then out of ten.

Before purchasing CrowdStrike Falcon I suggest checking the policies, particularly those regarding internet connections, and conducting a proof of concept.

We use CrowdStrike Falcon for endpoint security and response, and Horizon to manage and protect our data.

Following a 2021 security incident, the general response team recommended implementing CrowdStrike. We adopted their suggestion and found its network threat detection and prevention capabilities invaluable.

I like the feature called RTC, the remote time connector. It allows us to connect to a computer via the command line and execute commands for various functions and investigations. This eliminates the need for any additional programs. We can launch the connection and its subcommands from a single console.

The containment feature is another valuable tool. It allows us to isolate any machine exhibiting suspicious behavior or facing a detected threat. Once activated, containment immediately severs the machine's network connection and blocks user access.

Despite implementing tuning rules specifically designed to address them, we are still encountering a significant number of false positives. This issue persists even after collaborating with their support team to find a solution.

I have worked with their technical support on several problems that were never fully resolved.

I have been using CrowdStrike Falcon for three years.

While we encountered some bugs with on-demand scanning, the overall performance and stability of the system are positive. CrowdStrike Falcon is less resource-intensive than our old McAfee solution, which often led to performance complaints due to its high memory consumption.

CrowdStrike Falcon is scalable. Adding new features or licenses to CrowdStrike Falcon is seamless, with no disruption to our system's performance. Installing new modules is easy because it uses the same sensor.

While I've found screen sharing helpful with other support teams, CrowdStrike's technical support has never proactively suggested it. Instead, they've always initiated contact by calling me back after I submitted a ticket. We recently offered to screen share, but it seems it's not their preferred method. The support is good but it is not the best I have used.

Previously, we utilized Carbon Black for our endpoint security needs. However, we transitioned to CrowdStrike for several compelling reasons. As a prominent market competitor with widespread adoption among organizations, CrowdStrike offered a robust platform capable of meeting our evolving security requirements.

The 2021 incident further underscored the importance of robust security tools. CrowdStrike's capabilities proved invaluable in navigating the aftermath and instilled confidence in its continued effectiveness for future challenges.

Beyond its proven track record, CrowdStrike seamlessly integrates with our existing security ecosystem. The platform's comprehensive feature set simplifies endpoint management from a centralized console. Additionally, its granular telemetry across various modules provides invaluable insights during incident detection, enabling us to gather holistic information from each affected machine.

Furthermore, CrowdStrike consolidates our security stack by encompassing next-generation firewalls, endpoint detection and response, and real-time endpoint scanning, eliminating the need for separate solutions like McAfee. This streamlined approach enhances operational efficiency and simplifies security management.

The initial deployment presented some challenges due to the need to install the solution on all machines. This phase, requiring careful coordination among ten people over several weeks, involved connecting all the computers to the network. However, once this foundation was laid, the subsequent rollout proceeded smoothly.

The implementation was completed in-house by our people.

The return on investment is evident in the enhanced security posture achieved through continuous monitoring and immediate isolation of compromised machines. This proactive approach not only mitigates risk but also provides significant peace of mind for our team, alleviating concerns and optimizing their performance.

While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours.

I would rate CrowdStrike Falcon a nine out of ten.

CrowdStrike Falcon is a great tool. Investing in proper training on the CrowdStrike Falcon platform is highly recommended for any organization seeking to maximize its potential and avoid navigation struggles within the console. However, it's important to note that effective utilization of Falcon without CrowdStrike's managed services necessitates the formation of a dedicated team responsible for managing the solution.