Transparent and Robust Solution That Delivers
What do you like best about the product?
The transparency and robustness of the platform
What do you dislike about the product?
The updates are a little disruptive at times
What problems is the product solving and how is that benefiting you?
Phishing and xsxripting
Lightweight, Powerful Protection with Seamless Cloud Management
What do you like best about the product?
Best part about Crowdstrike falcon is its lightweight agent and strong real timedetectio. It runs smoothly without slowing systems and the alerts are clear and easy to act on. The dashboard gives good visibility into endpoint activity and being able to manage everything the cloud has made our response time much faster
What do you dislike about the product?
Pricing can feel a bit high, especially when adding extra modules. Some advanced features also need a learning curve, and the initial configuration can be slightly overwhelming for new users.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon has helped us improve endpoint security by detecting threats in real time and reducing the risk of malware spreading across devices. It has also minimized manual investigation time, as alerts are detailed and easy to act on. Being able to manage and respond remotely has saved a lot of effort for our team and improved overall incident response speed.
Critical Endpoint Protection with Easy Configuration
What do you like best about the product?
I find the Network Containment feature of the CrowdStrike Falcon Endpoint Protection Platform to be particularly valuable. It plays a crucial role in protecting sensitive data, especially when an employee is leaving the organization. By locking USB access and stopping network connections, it ensures that data transfer is avoided, which is a significant security advantage. Additionally, I appreciate that the setup of the CrowdStrike Falcon Endpoint Protection Platform is easy to configure, which helps in swift implementation without complexity.
What do you dislike about the product?
I think they need to reduce the price for XDR.
What problems is the product solving and how is that benefiting you?
n/a
Robust Endpoint Security with Seamless, Signature-Free Protection
What do you like best about the product?
Crowdstrike Falcon Support for Endpoint Security protects against Malware & other virus protection without signature & auto update features
What do you dislike about the product?
Improve UI
Improve AI feature
Improve Performance
What problems is the product solving and how is that benefiting you?
Protect against the vulnerability & Virus protection
Review of Real-Time Threat Detection and Effortless Endpoint Protection
What do you like best about the product?
CrowdStrike Falcon is a cloud-based endpoint protection platform that provides real-time threat detection, automated response, and centralized management. It uses AI to quickly identify and stop threats, and its lightweight agent works efficiently across all devices.
What do you dislike about the product?
CrowdStrike Falcon is powerful but has some drawbacks: it can be expensive, sometimes gives false alerts, is complex to uninstall, and its interface can be overwhelming for new users. It also relies on the cloud, so offline use is limited, and some advanced features require extra licenses.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon protects devices from malware, ransomware, and advanced attacks using real-time detection and automated response. It gives organizations better visibility, faster threat containment, and simplified management—all through a single cloud-based platform.
Excellent EDR platform for your Organization
What do you like best about the product?
Provides very good protection for Windows and Linux. East to manage. Clean UI and policy management is also very much feasible.
What do you dislike about the product?
It is not very good for MAC endpoints. not giving much detection. Also not providing end user system remote access in UI.
What problems is the product solving and how is that benefiting you?
It is providing protection in my end user systems and servers. Also if needed they provide the CLI remote access of endpoints for any type of actions. Moreover, it also provides the sandboxing facility for malware analysis and the impact. Their cyber actor module provides the latest active malware family details for threat hunting.
Real-Time Threat Detection That Delivers
What do you like best about the product?
It provide the real-time threat detection.
What do you dislike about the product?
Sometimes it generates false positive alerts.
What problems is the product solving and how is that benefiting you?
It helps to detect, prevent, and respond to advanced endpoint threats in real time.
Advanced and effective protection against threats on endpoints
What do you like best about the product?
The ability to identify and stop advanced threats in real time, preventing them from spreading, is remarkable.
What do you dislike about the product?
The cost of the license is high, which can represent a barrier for medium or small-sized organizations.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon solves the problem of lack of visibility and late threat detection on endpoints. With its real-time monitoring and cloud-based rapid response capability, we are now able to identify and contain incidents much more efficiently.
Powerful and Reliable Endpoint Protection for Modern SOC Operations
What do you like best about the product?
What I like best about CrowdStrike Falcon is how fast and reliable it is when detecting threats. Just recently, it flagged a suspicious PowerShell script running on one of our endpoints. Within minutes, we had a full timeline of the activity, including the parent process and command line details. That helped us respond quickly and avoid any impact.
As a SOC analyst , I also appreciate how easy it is to navigate. The interface is clean, and the alerts are well-organized, which makes it easier to learn and understand real-world attack patterns. It doesn’t just throw alerts—it gives context, which is super helpful when you're still building your skills.
What do you dislike about the product?
While CrowdStrike Falcon is a powerful and reliable platform, some features can be a bit overwhelming for new users. It takes time to get used to the interface and understand how to use all the modules effectively. Also, the filtering options in the investigation tab could be improved—sometimes it's hard to narrow down alerts quickly when you're dealing with a large volume.
A helpful improvement would be to make the search and filtering more flexible and user-friendly, especially in the event timeline and process tree views. That would make investigations faster and smoother, especially for SOC teams handling multiple incidents.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon helps us solve one of the biggest challenges in cybersecurity: detecting and responding to threats in real time across multiple endpoints. Before using Falcon, it was hard to get visibility into what was happening on devices, especially during suspicious activity. Now, we can track everything—from process execution to network connections—with detailed timelines and context.
As a SOC analyst trainee, this has been a huge benefit. It allows me to learn from real incidents while contributing to investigations. The platform also helps reduce false positives, so we can focus on actual threats instead of wasting time chasing noise. Overall, it’s made our team faster, more efficient, and more confident in our response.
Efficient threat detection and seamless deployment improve overall security
What is our primary use case?
We are using CrowdStrike Falcon because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.
CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.
We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.
What is most valuable?
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.
CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
What needs improvement?
I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.
For how long have I used the solution?
We have been using CrowdStrike Falcon for the past seven years.
What do I think about the stability of the solution?
CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.
What do I think about the scalability of the solution?
For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.
How are customer service and support?
Regarding customer support, our experience has been really positive as they are very quick to assist us.
The customer support deserves a rating of ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.
What was our ROI?
In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.
What's my experience with pricing, setup cost, and licensing?
We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.
Which other solutions did I evaluate?
We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.
What other advice do I have?
In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.
My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.
We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.
I rate CrowdStrike Falcon 9 out of 10.
