Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Vectra AI Platform

Vectra AI

Reviews from AWS customer

3 AWS reviews

External reviews

28 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2783214

AI‑driven threat detection has transformed alert fatigue and now enables faster response and leaner soc operations

  • November 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

Vectra AI is being used as an NDR solution to sell to customers as a managed service. The product has been productized to sell to customers as an NDR solution. The network is scanned for any anomalies or threats that are detected and fed to the customer's SIEMs and SOARs.

In one financial sector scenario, a customer was complaining about reduced alert fatigue and detecting an attack missed by traditional tools. They wanted an AI solution that could detect anomalies with the best MTTD and MTTR response times to reduce overhead over the SOC teams.

Vectra AI has been used for identity management, which was integrated with Microsoft Entra ID and Active Directory to monitor account activity. A customer wanted in-depth analysis on their identity management solution. Another scenario involved integrating with the customer's cloud solutions, where they wanted a solution that provided cloud detection and response through AWS and Microsoft 365 environments.

What is most valuable?

The best features of Vectra AI are related to AI. For the NDR part, Attack Signal Intelligence features were mainly responsible for behavior AI, high-fidelity signaling, and prioritization. These features were great for anomaly detection and behavioral-based detection, able to catch zero-day attacks and living-off-the-land attacks. For high-fidelity signaling, it automatically triaged, filtered, and correlated signals, which dramatically reduced alert fatigue noise on the customer side by approximately 80% and eliminated alert fatigue on the SOC teams. Regarding the identity detection and response IDR solution, it monitored Active Directory and Entra ID for any attacks, allowing the SOC to detect any compromised credentials.

Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency. Attack Signal Intelligence helped reduce irrelevant alerts by 80% to 90%, with metrics showing a 100-plus reduction in investigation workloads and roughly saving about 55,000 hours of investigation time. Investigation time has decreased significantly, empowering analysts with detection and advanced unknown threats that Vectra AI provided. Its knowledge base and database are very up to date, allowing for spotting zero-day attacks with full visibility and helping to stop attacks in minutes.

Vectra AI has reduced the MTTD and MTTR, increasing operational and process efficiency, and has helped reduce the number of SOC analysts that needed to be hired. Thanks to the AI features, the number of employees and SOC analysts hired has been reduced.

What needs improvement?

Pricing could be improved, as many customers have complained about the pricing model and pricing complexity.

Regarding the product itself, extending direct control and simplifying workflows would be beneficial. More granular built-in responses and cloud remediations could be improved. A native CMDB-like feature and risk scoring would be a big advantage. Improved compatibility with the SASE ecosystem expansion would also be valuable.

For how long have I used the solution?

Vectra AI has been in use since 2018.

What do I think about the stability of the solution?

Vectra AI is considered a stable solution.

What do I think about the scalability of the solution?

Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions. The appliance capacity is very good, whether virtual or physical, providing significant scalability.

How are customer service and support?

Customer support receives a rating of nine out of ten due to being very supportive and responding quite efficiently.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

A different solution was not previously used.

What was our ROI?

A good return on investment has been seen. For cost savings over a period of three years, it could be about 350%. The payback period is roughly six months. Productivity savings could be about 800,000, with SOC efficiency increasing nearly 40%. Workload reduction on the SOC side is now 100% lighter than previously.

Which other solutions did I evaluate?

Other options were not evaluated, as at that time, Vectra AI was the only NDR solution that had AI features. They began with the AI concept that was being sought.

What other advice do I have?

Vectra AI should be considered if looking for an NDR solution and not just an EDR solution only. It provides great value and quality, provided that customers can pay for the licenses, which are quite expensive. Vectra AI is represented as a partner and reseller in business with this vendor. This review has been given a rating of eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    RahulReddy

Threat detection has improved and malicious emails are now identified quickly

  • November 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

Vectra AI is my main cybersecurity tool, and we use the AI data in our company. For example, when we discovered a malicious email, Vectra AI helped us identify that it was not a legitimate email, and we successfully stopped the threats.

What is most valuable?

Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools.

Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.

Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.

What needs improvement?

Vectra AI could be improved by focusing on all threat types, not only malicious threats or virus threats. All threats, including hacking attempts, should be comprehensively addressed.

The user interface of Vectra AI is good, so there are no improvements needed in that area. However, reporting and integration with other tools should be enhanced.

For how long have I used the solution?

I have been using Vectra AI for two years.

What other advice do I have?

I give Vectra AI a rating of 8 out of 10.


    Nawaf Fawaz

Automation benefits increase as users create automations with ease

  • April 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

Vectra AI is a tool that I use for detecting and remediating threats through use cases that are default within its system.

What is most valuable?

The main feature of Vectra AI that I find valuable is its focus on the user interface and its approximately two hundred algorithms based on artificial intelligence and machine learning. It allows me to create automations easily. Using this tool for automation has provided more benefits to our processes.

What needs improvement?

There are several features found in ExtraHop that are not present in Vectra AI. These include the ability to view graphs of endpoints contacting other endpoints and the bandwidth utilization in the environment. Additionally, ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks. Multiple appliances are required for Vectra AI, making it less convenient compared to competitors.

For how long have I used the solution?

I have been using Vectra AI for two years.

How are customer service and support?

When I create tickets, the response is fast, and issues are solved promptly. However, more technical queries may take two or three days, or up to a week.

How would you rate customer service and support?

Negative

How was the initial setup?

Setting up Vectra AI is more complicated compared to other tools like ExtraHop. It requires multiple appliances for different functions, whereas ExtraHop requires only one sensor.

Which other solutions did I evaluate?

ExtraHop is another solution that I have evaluated.

What other advice do I have?

I would rate Vectra AI eight out of ten. Despite its complexities, I still find it valuable, though ExtraHop seems to be catching up.


    Mohammad Alkurdi

Innovative detection features enhance monitoring

  • January 03, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using it for our SOC services. We are also using it for our clients. We have our monitoring setup for our SOC staff.

What is most valuable?

There are many detection features available. There are extensive out-of-box detection capabilities. I cannot mention just one or two at the moment. There are multiple detection rules, and its integration with ADR and Office 365 AI is very nice, to be honest with you. It is scalable, and they have their own appliance that can handle multiple locations. You can deploy it for enterprises with multiple sites.

What needs improvement?

The advantages of the integration are not entirely out-of-the-box. You have to do it manually. When I'm doing tier response, an out-of-the-box solution is not available. You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end. This is a major consideration about them. The recall feature, if it can be placed in some areas instead of the cloud, and charged for, would be better. Recall the storage where you watch all the traffic, and you can recall it and try to analyze it in the back end. It’s cloud-based. If they offer it on-prem, it would be better. I think they have a solution, but I have never tested it, to be honest with you.

For how long have I used the solution?

I have been using the solution for years.

What do I think about the scalability of the solution?

It is scalable, and they have their own appliance to handle multiple locations. You can deploy it for enterprises with multiple sites.

How are customer service and support?

They are supportive. From a support perspective, they are supportive, to be honest with you.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am using something else. I am using Vivo, Vixstrap, Vextra AI, Vectra, and Security Onion as open-source. It depends on the clients.

What's my experience with pricing, setup cost, and licensing?

It is very acceptable when you compare it with Darktrace, for example.

What other advice do I have?

At the end of the day, it's written rules in such a way. The trend in the market is something I did not consider much. The detection rules are written in the back end. There is something happening in such a way to do it again. AI is mentioned too much, and for me, it is only marketing talk. At the end of the day, there is no one hundred percent AI in security. Detection requires manual writing at times. They already handle back-end processes but vendors won't show this. AI is not targeting a specific vendor. AI, for me, is just a trend. It depends on the client. I tailor solutions to client requirements. For visibility and monitoring, I choose the best products. Every application, every NDR solution has its capabilities. It varies by client because I must advise clients on solutions they can use and benefit from. I sometimes advise clients about Vectra as it still serves my clients well. It's fair enough for now. The overall product rating is seven out of ten.


    reviewer2238027

Efficient management with minimal manpower and reliable support

  • November 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

As an end user, I do not have to commit manpower to manage Vectra since most of their use cases are managed by them. It's a hands-off kind of deployment.

How has it helped my organization?

The deployment is hands-off, which means it saves us manpower resources since Vectra manages the use cases.

What is most valuable?

Most of their use cases, including deployment, are managed by the tool itself, requiring less manual input from our team.

What needs improvement?

Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources.

For how long have I used the solution?

I have been working with Vectra for one or two years.

What do I think about the stability of the solution?

It's pretty good with no major issues.

How are customer service and support?

The support is quite reliable depending on the service engineer assigned. I would rate them between eight and nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also working with Darktrace.

How was the initial setup?

The setup is generally straightforward.

What's my experience with pricing, setup cost, and licensing?

Vectra is cheaper in terms of pricing and features compared to Darktrace.

Which other solutions did I evaluate?

Vectra was compared alongside Darktrace.

What other advice do I have?

Vectra serves its purpose well and does not require much manpower for updates.

I'd rate the solution eight out of ten.


    Naveen Hariharan Vijaya

Offers real-time threat detection, notices some of the exfiltration techniques and alerts us, and AI uses models to detect abnormal behavior

  • May 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Vectra AI for endpoints where we are unable to install agents, like endpoint agents, EDR agents, or antivirus tools. For example, BYOD devices or routers in our network. We don't have any control over those, but we need monitoring capability.

Vectra AI can monitor the traffic from the wireless router to the firewall or any outgoing traffic. It can give us an idea of whether there is any C&C or C2 communication or any botnet activity from those source IPs. Without having any agents in the endpoint, it is a network monitoring tool. We use this tool to detect threats within the environment where the assets are unmanaged.

Also, since we tap into certain network points such as firewalls or IDSs, we get more visibility from managed assets as well. So before the endpoint notices the behavior, Vectra notices some of the exfiltration techniques and alerts us.

How has it helped my organization?

Overall, it is good and has reduced our time in identifying the system. It is for unmanaged devices. Previously, if we got an alert from the firewall, it was very difficult to find that particular asset. But with the help of this tool, we can simply run a packet capture and immediately get the hostname and know which user is using it.

It has greatly reduced our time to remediate the situation. We can identify the user, block their account immediately, and sometimes kick that device off the network completely.

It has a confidence level of around 60% to detect insider threats of anomalies, but we mostly need to fine-tune the product. We are still in the fine-tuning process. Even though it has been one year since we implemented the product, the first six months were spent integrating various log servers and determining where to tap.

For the past three months, we have been actively investigating the alerts. When we investigate some of the insider alerts, most of the time it is a false positive because the domain is allowed. Vectra does not know that those are allowed domains, such as OneDrive and SharePoint, to access our network devices.

It considers it malicious because a huge amount of file uploads is seen, according to Vectra. But we know those are known URLs and known behavior. When we slowly started whitelisting, the threat confidence level increased. So right now, for insider threats, it gives around 60% confidence, but around 80% of the incidents were false positives because we are still in the fine-tuning process.

What is most valuable?

The packet capturing feature is very useful, and as the name suggests, AI uses models to detect abnormal behavior. Some of the patent-matching algorithms they use are very advanced and detect threats at a very early stage.

For me, detections from unmanaged networks are one of the greatest values. You can identify threats from BYOD or even mobile devices, which were not handled before.

What needs improvement?

The detection algorithms can be improved at the sensor level rather than doing all the things at the brain. For example, if the sensor has some directional algorithm or detects repeating traffic, it can drop those packets at the beginning itself. There is no need to send that traffic to the brain in order to reduce the bandwidth.

AI is picking up a lot now. There is no manual intervention needed. Whenever a detection happens, it can automatically summarize and give it to you. But Vectra doesn't have those kinds of capabilities. It still needs manual intervention to analyze, and they don't have a summarized kind of output. So that can be improved. But apart from that, the detection models and all the other categories have good support for that.

In future releases, I would like to see Vectra AI to generate a summary of the instance.

For how long have I used the solution?

I have been using it for a year.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

I would rate it at eight. The remaining two points I'm not giving because it's a fairly new product. So far, it is good as per our test and it is able to scale as well.

The only limit is you need to increase the sensors when you have more traffic. For example, the current sensors can handle up to 50 GBPS of traffic per second. If you need more traffic to be utilized, then you need to buy additional sensors to handle the traffic.

From a technical perspective, there is not much more possible, because there are some hard limits in the hardware. You cannot increase the bandwidth. They have other options to increase with more sensors, but it ultimately ends up being a cost factor.

If you have more money, you can buy more sensors and do it.

In our organization, we are an MSSP provider. We use Vectra, and our entire SOC team, which is around 20 people, uses Vectra for our MSSP. We have two customers who are also using this product. Two of the largest telecom industries in Thailand are using this product to understand their behavior as of now. The approximate number of users in those categories will be around ten.

How are customer service and support?

The customer service and support are good. So far, we have not faced any issues at all.

How was the initial setup?

The setup is a very straightforward process. You need to tap the network traffic at your desired point, and it has two components: a sensor and a brain. The sensor collects the logs and forwards them to the brain, which does the detection and everything. They offer a virtual appliance that you can run in your environment.

The setup process is usually very simple. It took only two days to set up. But, initially, deciding the location of the sensor and other factors took more time. The threat team at Vectra AI engaged with us effectively, provided all the support, understood our architecture and advised us on placing the sensors.

What's my experience with pricing, setup cost, and licensing?

The licensing is on annual basis.

What other advice do I have?

I would rate it at nine out of ten. The one point I'm reducing is because the model can learn itself. If no one is fine-tuning it, for example, every time we find a huge number of alerts, then only we go and look it up and fine-tune the product.

If no one is acknowledging it or it seems like regular traffic, then the product can understand that behavior and have a feedback mechanism to correct it, mark it as a false positive, or whitelist it.

My recommendation:

Understand your network first, and place the sensors in the correct position to receive all kinds of traffic: THC, PDNS, and all those things. If you place the sensors at the egress traffic, you may not receive some of the packets, and you will not have overall visibility.

So the placement of sensors is very important; you need to understand your network to place them correctly.


    reviewer2313546

Generates only relevant information

  • December 13, 2023
  • Review provided by PeerSpot

What is most valuable?

Vectra AI generates relevant information.

What needs improvement?

Other alternatives, like Darktrace, have a fancier UI.

For how long have I used the solution?

I have been using the product for two years.

What do I think about the stability of the solution?

Vectra AI is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What other advice do I have?

I rate Vectra AI an eight out of ten.


    Atakan Oztuna

Provides managed detections and responses, enhancing companies' network detection capabilities

  • August 04, 2023
  • Review from a verified AWS customer

What is our primary use case?

Our primary focus lies in identifying weaknesses to address customer concerns regarding visibility into network operations. This is especially crucial due to the presence of various managed devices within the network. Detecting and managing these devices and enhancing visibility is done by Vectra AI. It also has the capability to detect potential threats and correlate diverse events that occur on the network. Hackers often target systems from different domains, requiring cross-domain correlation. Net NDR solutions, particularly Vectra, excel in fulfilling these needs using AI-driven algorithms. Over time, these algorithms learn from the data, aiding in automatic post-event analysis.

What is most valuable?

Within Vectra, multiple models exist, including an AI model which is very important. Vectra is very compatible with various cloud providers, such as Amazon and Azure AD. This is helpful as customers often migrate their network infrastructure to the cloud.

Additionally, Vectra provides managed detections and responses, enhancing a company's network detection capabilities. The platform also has attack signal intelligence to identify attackers based on their tactics and techniques, preventing them from compromising critical network devices. So it acts as a detection platform, essential for halting potential threats, including clouds like Amazon and Microsoft 365.

What needs improvement?

We offer two solutions, Vectra and ExtraHop in the Qatar market. However, ExtraHop has better features that seem more advantageous when compared to Vectra. During demos, I encountered challenges with Vectra when demonstrating its capabilities, such as dealing with expired SSL certificates. Vectra AI is capable but ExtraHop is able to provide comprehensive insights and easier data querying. It excels in data query capabilities which is helpful for customers to access and manipulate their data effortlessly. This is where Vectra needs to enhance its capabilities. Customer support and handling high network traffic are additional areas that it needs to work on. There should be more flexible options to handle customers’ needs. Also, customers desire performance enhancements and integration capabilities with a single solution and cyber security.

For how long have I used the solution?

I have been using Vectra AI for two years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten.

How are customer service and support?

We have a strong local presence and support in this market, and our company's origins in Turkey also contribute to robust local assistance. While comprehensive support is provided during major incidents and upgrades, we excel in offering immediate assistance for failover situations and downtime prevention. The team is highly specialized in cyber security and SOC technologies. We are quite strong and are able to help ourselves in the field of technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. I would rate the setup an eight out of ten.

In the case of deployment, 70% of the public prefers the public cloud while the rest prefer private. These are the only two forms of deployment.

The initial deployment should ideally be completed within two weeks. However, due to the need for fine-tuning, false positive elimination, and deriving enhanced value, an extended period of around two months is necessary. This allows users to cover all the potential threats and risks, ensuring comprehensive coverage

What's my experience with pricing, setup cost, and licensing?

The solution is low-cost and affordable.

What other advice do I have?

Vectra faces robust competition, but it substantiates its abilities. Depending on client needs, it can easily work with other IT solutions. Yet, for pure network detection and response, Vectra excels, particularly for enterprises demanding very good solutions. It offers superior detection coverage for heightened security. It has an encryption-based approach, enabling threat detection without decrypting any data. Moreover, Vectra stands out with its broad integration capabilities with third-party tools and I personally find it a successful feature.

Overall, I would rate Vectra AI an eight out of ten.


    reviewer2197812

Provides real-time visibility of potential threats to the network and prioritizes them to help us react quickly

  • May 29, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it as our internal network monitoring solution.

How has it helped my organization?

It's interesting to consider how it has helped our organization because it's a security product. But the way it has helped is that nothing has gone wrong. And it has certainly enhanced our internal security capabilities.

Vectra has helped accelerate our threat investigations, providing us with real-time visibility of potential threats to the network that we can act upon or triage accordingly. Prior to the implementation of Vectra, we didn't have that visibility. We had a number of disparate security tools, each with its own alerting functionality. Vectra has significantly helped with a consolidated view of potential threats. And the prioritization of threats allows us to focus specifically on those threats that we believe present the greatest risk and to react to those threats extremely quickly.

Vectra MDR is also very important for us, given the relatively small size of our internal team, and it gives us 24/7 capability that we didn't have before we used Vectra's MDR service.

What is most valuable?

We particularly like the user experience around the dashboard, which we find to be much more straightforward than the dashboard of some of the competitive products. In the grand scheme of things, we're a relatively small organization with approximately 1,000 users and a small internal security team. Compared with some of its competitors, Vectra is a really easy system to understand and use to prioritize where we need to focus our security resources.

We use Microsoft 365 and Vectra extends our ability to track attacker activity, whether that happens on-premises, in a data center, or in a SaaS environment. It provides complete coverage and visibility across our ICT estate. That was a real positive when we were going through the selection process. The simplicity of the dashboard and the categorization of alerts as low, medium, high, or critical, presents us with the potential of a security risk. We can then choose to investigate it, regardless of whether it's an on-premises or cloud-security risk. They are presented in the single-pane-of-glass dashboard, and that allows us to take the appropriate action. The detection and prioritization of attacker behaviors are extremely important.

What needs improvement?

A blind spot that I have is around the ease with which you can automate threat intervention.

For how long have I used the solution?

We've been using Vectra AI for approximately 12 months.

What do I think about the stability of the solution?

It seems to be extremely stable. We've not had any issues in that respect.

What do I think about the scalability of the solution?

Vectra has visibility across our entire ICT network, which is a combination of on-premises and cloud environments. Our cloud solution is Azure, and it extends to about 1,000 users. The vast majority of them are now remote or mobile workers.

It has comfortably managed the needs of our organization and I don't have any concerns if we were to need, at some point in the future, to either scale or switch the current balance between on-prem and cloud.

How are customer service and support?

We are very satisfied with the support. It has been excellent so far. It has been very timely, very personalized, and always quick to find solutions. We've been really pleased with it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't have a previous solution. We have no internal networking monitoring capability.

How was the initial setup?

We started with a proof of concept and then we committed to the Vectra solution. That's when we began the formal implementation. From the very initial engagement to the proof concept and through the transition to service, it took approximately six months.

The deployment went very well and that was a real positive in terms of the engagement with the onboarding and the customer experience.

Across our ICT team, six individuals were involved in security, infrastructure, project management, and service transition.

There is no maintenance of the solution on our side.

What about the implementation team?

The implementation was supported directly by Vectra UK itself.

What was our ROI?

The return on investment from the product comes from not incurring unplanned costs because of a security incident.

What's my experience with pricing, setup cost, and licensing?

The upfront pricing model that we have would have been more beneficial if it had been a recurring license fee, but that wasn't a massive issue for us. It's fairly priced.

Which other solutions did I evaluate?

We evaluated other options very thoroughly. It became a two-horse race between Vectra and Darktrace. The differentiators for us were the UI experience, the MDR, and we felt that there was better engagement with the Vectra presales team. They better understood our needs and how Vectra would fit as a solution.

What other advice do I have?

The percentage of critical alerts from Vectra that are critical or true positives, to be fair, is relatively small, probably about 10 percent, but that's more a reflection of the fact that we're still a relatively new client and that the system is still learning. What we have noticed though is that the triage process is effective and we don't get multiple false negatives once we've identified an issue.

We bought Vectra AI through our IT partner, which is CDW. They were only involved in the procurement process. We used a partner to ensure that we could demonstrate that we had done so according to compliance.

I would definitely recommend Vectra and to do a proof of concept. We learned quite a lot through that proof-of-concept process. Those lessons certainly helped us when we went into the implementation process and to engage internal ICT team stakeholders and anticipate central issues in the implementation process. A proof of concept would be invaluable for anybody thinking about implementing this or one of the competitive solutions.

At the moment, we're really pleased with the product and it's a really good fit for the size of our organization.


    Paul D.

Team Manager, Enterprise Information Security

  • September 17, 2020
  • Review provided by G2

What do you like best about the product?
Ease of deployment, intuitive UI, and easy to work with sales and support staff.
What do you dislike about the product?
Reporting is lacking, currently only one report available with different timelines, also no ability to export from the console.
What problems is the product solving and how is that benefiting you?
Visibility of network traffic, analysis of network traffic, and baselining.