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Studio Creatio

Creatio | 1

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External reviews

250 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Computer Software

Reliable CRM with low code philosophy

  • October 25, 2021
  • Review verified by G2

What do you like best about the product?
"Creatio" is a popular CRM. It is easy to use, affordable, and is reasonably popular software. The functionality is suitable for small to medium enterprises. It is relatively easy to set up. You do not need to hire a developer, and business users can do the configuration of "Creatio".
What do you dislike about the product?
Overall it is a good product. At times if the customizations needed are very complex, then it is possible that Creatio may not support them. Over all typical requirements can be set up in a small amount of time.
What problems is the product solving and how is that benefiting you?
We have used Creatio as a CRM to manage our leads, opportunities and pipeline.

    Commercial Real Estate

Creatio helps organize data in a systematic way

  • October 22, 2021
  • Review provided by G2

What do you like best about the product?
Creatio is most suitable for : Calendar/Reminder System Email Marketing Internal Chat Integration Importing data Keeping track of activities
What do you dislike about the product?
Creatio is less appropriate for: Taking action with Real time tracking Integration with other platforms Can be more prompt wrt Customer Service Visualization of dashboards Deployment of data from different environments
What problems is the product solving and how is that benefiting you?
Creatio is helping my organization to align the company's employees along with our clients. It mainly addresses the problem of organizing all the data systematically so that it is easily accessible for everyone. Creatio is also helping us for the following things: Calendar/Reminder System Email Marketing Internal Chat Integration Lead Qualification Marketing Automation Task Management

    Information Technology and Services

Great platform and positive customer experience

  • October 21, 2021
  • Review verified by G2

What do you like best about the product?
I suppose I won’t be unique in saying that the most impressive feature of Creatio is the low-code development tools. To have the ability to adjust processes to meet every business need is why Creatio stands out.
What do you dislike about the product?
We like the platform, and our customer experience has been positive so far. There are a few process designer improvements that I would suggest, like the ability to copy-paste business process sections and use the mobile app for process configuration.
What problems is the product solving and how is that benefiting you?
Thanks to Creatio, we built a range of custom solutions to support our sales operations and interact with our prospects and clients efficiently. We created a unified digital environment ensuring transparency of our business processes by integrating Creatio with ERP and data management solutions. Advanced analytics and reporting help us monitor operational efficiency and help us make data-driven decisions.

    Venture Capital & Private Equity

Very intuitive software with amazing customer success team

  • October 20, 2021
  • Review verified by G2

What do you like best about the product?
I love the speed of the platform and how configurable it is. It was very seamless to get onboarded as well. The CS team at Creatio is awesome and made it super easy to get up and running quickly.
What do you dislike about the product?
I have no complaints thus far. In terms of different CRMs that I have used in the past, Creatio is my favorite by far.
What problems is the product solving and how is that benefiting you?
We use Creatio to track all outreach with teams outside of our organization as well as to leave notes internally for our team. Given how configurable the platform is, Creatio has really helped us improve our internal processes by optimizing our CRM layout.
Recommendations to others considering the product:
I would highly recommend using Creatio. If you decide to procure Creatio then I would also recommend working closely with their team to optimize your internal business processes as they are experts.

    Information Technology and Services

Creatio low-code/no-code solution

  • October 20, 2021
  • Review provided by G2

What do you like best about the product?
CRM capabilities with low code or no code tech stack allowing to build industry-specific workflow
What do you dislike about the product?
Round the clock customer support needs improvement
What problems is the product solving and how is that benefiting you?
Variety of use cases related to customer 360 and CRM capabilities
Recommendations to others considering the product:
would advise utilizing Creatio Academy resources

    Vithushan S.

The best CRM with low code/no code technology

  • October 03, 2021
  • Review verified by G2

What do you like best about the product?
Creatio has been an amazing CRM and BPM automation tool for a long time. Its capability of the business process & workflow management makes a very good impact on the enterprise entities who are looking for a CRM solution. The best part of Creatio is that you don't need to be a skilled developer to make a change in the workflow while it's in the live stage. The value brings to the business users with its low-code automation capabilities is high.
What do you dislike about the product?
Creatio is a growing platform, So it has few areas for improvements such as the business processes needs to have a real-time impact on the screen. In the current versions, the user has to refresh the screen to see the changes after the business process ran. Also, the authentication mechanism for integrations doesn't support client credentials or any modern grant types.
What problems is the product solving and how is that benefiting you?
As an organization, we have the need to automate the sales, marketing as well as internal process with a CRM. That's where Creatio helps us being one of the solutions.

It's helping in terms of
- Automating internal business flow with its low-code bpm designers
- Changes on the go using its section wizards
- Email automation
- Forecasting feature for the sales pipelines
- Opportunity, Leads & Account Management.
Recommendations to others considering the product:
In the CRM market there are so many options, but along with the CRM features Creatio brings more value with low-code/no-code capability which makes it one of the best to go with. So, I recommend this over the other options.

    Telecommunications

Creatio offers the best options for capital generation

  • July 06, 2021
  • Review provided by G2

What do you like best about the product?
Online training through live and video tutorials that allow you to understand the capabilities of this formidable software, Creatio enables the creation of campaign management plans to generate a more significant influx of potential customers. Collecting information of interest of potential customers allows a better approach to their interests. Activity dashboard with sales forecast reminders
What do you dislike about the product?
Creatio is a solid product and provided many tools; this makes the most novice user overwhelmed by many functions to work with, getting lost in the navigation of the interface. It lacks an email template creation feature
What problems is the product solving and how is that benefiting you?
Creatio, like any CRM, provides the necessary tools for every company to carry out its tangible trading operations. But Creatio is not like any other; this software provided my team with a more streamlined workflow activity than other programs we experimented with. Its link to the cloud allows for the rapid accumulation of customer data. Information provided by a powerful AI that collected data from potential customers that may be interested in our products
Recommendations to others considering the product:
The applications that Creatio offers are highly customizable and easy to use, they help companies of any size and in any industry to manage customer-facing processes and deliver an amazing customer experience. With its reddish-colored logo, Creatio presents itself as a formidable option to grow any business

    Human Resources

An indispensable tool for our team

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
What I like most about the platform is the ability to change existing processes quickly and easily. It helps to keep up with the changing business needs. Also, the intuitiveness of the platform makes user experience very smooth.
What do you dislike about the product?
It would be nice to enhance the search for duplicates to have a possibility of searching for similar names, including those with possible typing errors.
What problems is the product solving and how is that benefiting you?
The platform allowed us to create a custom-made solution to speed up recruiting processes and optimize applicants' data management. Combining the system’s out-of-the-box sales management capabilities, custom CRM and process automation solutions fully met our business requirements. The system provides in-depth analytics and allows us spot issues if any and meet our goals.
Recommendations to others considering the product:
Thanks

    Diana D.

A new world in managing marketing activities

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
Creatio has changed my routine as a brand manager. Its Studio product is a nice, easy-to-use, and versatile platform for managing business processes and having all the information in one place, without unnecessary clicks or operations. I’ve been using Marketing Creatio for some time now, and one thing that I can say is that I am a huge fan. It works great in the current marketing environment, where none of us has the time to spend time on tech details but want to use advanced technologies. I want my work tools to be sophisticated without a steep learning curve, and this is exactly the experience Creatio’s products provide.
What do you dislike about the product?
I do not have any major complaints at the moment. I had a chance to join the webinar when Creatio introduced the latest release. They presented their new interface and composable approach which I loved and look forward to trying out. The update looks great, and I wish they switched to this design before.
What problems is the product solving and how is that benefiting you?
1) No need to struggle with complicated technical processes. I’ve never thought myself as a person that could develop applications, but here I am, using no-code tools every day at my job.

2) In-depth analytics. Even though the platform has many great features, I am most satisfied with the comprehensive analytics and ML tools that it provides. Without any IT background, I was able to customize the audience segmentation and get a better understanding of our customers’ behavior.

3) A top-notch user interface. Creatio is an enjoyable tool to work with. You do not need a 10-page-long instruction to combine ready-made templates to launch a trigger campaign. The platform is very intuitive.
Recommendations to others considering the product:
Definitely look up what Creatio offers when you choose a platform to use

    Eduard P.

Fast business process automation with simple no-code tools

  • June 22, 2021
  • Review provided by G2

What do you like best about the product?
Both IT and “business” developers in our company note Studio Creatio’s ease of use and advanced customization capabilities as critical to quick product adoption. The platform allows developers to create their own modules as well as modify the existing functionality. Creatio’s OOTB templates and wizards help us customize the application interface and business logic. Thanks to this, not only developers but employees from other departments in our company can build custom apps in just a few hours.
What do you dislike about the product?
At the moment we are happy with everything.
What problems is the product solving and how is that benefiting you?
Business app development became easier. We’ve expanded customization capabilities with the flexible architecture of the platform. The package architecture enables us to select entire functional blocks and organize them as separate modules installed on a different Creatio app. This helps us to easily transfer changes between development, testing, and production environments.
Recommendations to others considering the product:
We highly recommend going with their product Studio Creation

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