Appian Platform
AppianExternal reviews
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CIO
What do you like best about the product?
Appian's low-code platform is popular for its ease of use, integration capabilities, rapid development, process automation, and scalability, making it ideal for quickly creating and deploying business applications and improving operational efficiency.
What do you dislike about the product?
Nothing in particular and hope they can continue to enhance their solution to support all our future needs.
What problems is the product solving and how is that benefiting you?
It help us improve our cost savings on IT automation, increased efficiency, and better utilization of IT resources.
Innovative digital solutions for real world problems to drive efficiency, transparency & compliance
What do you like best about the product?
Low code and no code solutions
Process HQ
AI skills
Case Management
Process HQ
AI skills
Case Management
What do you dislike about the product?
Additional tech debt needs to be addressed for scalability of older products
What problems is the product solving and how is that benefiting you?
Appian is allowing for innovative digital solutions, for instance license management
Automating Business Process Quickly through Appian
What do you like best about the product?
Appian is a powerful business process automation tool. Our company has builds under Appian that are used daily. It has allowed our company to implement builds in record times, usually takes 2 months to 15 days. Appian has proved its strength in data integration to external systems such as Salesforce and AWS. Lastly, Appian's process workflow is easy to use and offers a wide variety of smart services.
What do you dislike about the product?
Appian lacks elastically scalable offerings, especially for builds that have dynamic traffic from customers and internal users. Appian is also quite expensive compared to other competitors in recent times. Lastly, Appian is still quite limited in mobile-app development and deployment. Appian support is average as the issues ticketing system would be better if it can offer live support.
What problems is the product solving and how is that benefiting you?
Appian has helped us enrich customer experience by enabling straight-through processes without human intervention. It has also helped us streamline customer onboarding processes - from application to investigation. Lastly, as pioneers in the industry, the ease of development in Appian has helped us develop and deploy faster.
Appian in Financial services experience
What do you like best about the product?
Strong BPM capabilities, strong in low code, private AI
What do you dislike about the product?
Lack of mature verticalizations and solutions in banking
What problems is the product solving and how is that benefiting you?
Customer onboarding, risk and compliance
Most adaptable and innovative solution of recent times
What do you like best about the product?
Approachable, easy to developdapt and promote
What do you dislike about the product?
Scalability , still exploring autoscling and records sync slowness
What problems is the product solving and how is that benefiting you?
Held with records management, Documentum administration and converting paper processes to digital pdfs.
Looking forward for a long-term partnership
What do you like best about the product?
Flexibility, versatility, ease of use, AI skills
What do you dislike about the product?
In practice it still takes a long time to build an app from scratch when we have to spell out every small detail.
What problems is the product solving and how is that benefiting you?
Optimizing the E2E order booking process for medical supplies orders received via e-mail.
Appian helps to automate validation steps (e.g. validating material, partner information, check if price difference is within the tolerance limits) as well automate interactions between several teams involved in the process.
Appian helps to automate validation steps (e.g. validating material, partner information, check if price difference is within the tolerance limits) as well automate interactions between several teams involved in the process.
The possibilities are limitless
What do you like best about the product?
Great collaboration with the team and agility to deliver fast, always with proactive approach. Also the Appian team has become a true extension of our team which has been amazing for the collaboration.
What do you dislike about the product?
Would appreciate even more proactive news when solutioning a problem
What problems is the product solving and how is that benefiting you?
Serves as a system of engagement for processing complex projects requiring a workflow - reducing many tools to one or few and ability for users to see all they need on one screen instead of many
The breakout sessions were Informational.
What do you like best about the product?
Case management module.
Working with AWS AI and integration with Appian sounds promising.
Working with AWS AI and integration with Appian sounds promising.
What do you dislike about the product?
Licensing cost is high. We are a customer of Appian.
What problems is the product solving and how is that benefiting you?
Case management Workflow management
COE lead
What do you like best about the product?
The ease of use and UI. Vendor involvement and support
What do you dislike about the product?
Limited ability to be granular with size and shapes of objects
What problems is the product solving and how is that benefiting you?
Enterprise process improvement and automation across the government sector
Quick Results
What do you like best about the product?
I like being able to see the results of configuration so quickly
What do you dislike about the product?
Low code can mean harder to customize or see what's under the hood to fix a bug
What problems is the product solving and how is that benefiting you?
Introducing a new UI that can live in tagent with the old one while we switch over
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