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Appian Platform

Appian | 1

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External reviews

406 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Selvakumar K.

Appian is a best low-code automation platform where most of the business problems can be addressed

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
The list of OOTB features provided to ease development work and gives enrichment to the business processes. The ability to include AI/ML/RPA has brought in a hyper-automation capability which reduces the manual errors in the business processes and increases the accuracy of the outcome. Overall the efficiency & productivity of the business increases. It also provides functionality to extend Appian by adding custom plug-ins to the platform(after a review by Appian)
What do you dislike about the product?
Not all products provide all the features which a user can wish for. Same way, Appian also has some restrictions on its OOTB functionality & some UX constraints. We have to write custom plug-ins/components for features that we need to bring into Appian.
What problems is the product solving and how is that benefiting you?
As a BPM tool, Appian has helped our organization in automating business processes starting from onboarding a user to handling the request from the user to each and every department within the organization. It has also provided features to extract reports on the user activity which helps in precise tracking of an user's/departments productivity/efficiency. One main problem that has been solved by Appian is maintaining the historical records with a specific set of security rules defined by the business - For example, my historical leave requests should be visible to me and my manager only.
Recommendations to others considering the product:
If you're looking for a short-time application release with guaranteed ROI, then Appian is the best fit for it.


    Computer Software

Appian is an unparalleled low code platform

  • May 10, 2021
  • Review verified by G2

What do you like best about the product?
The speed of development is unparalleled
What do you dislike about the product?
Some technical features and DevOps are lacking, though improving recently.
What problems is the product solving and how is that benefiting you?
Appian runs a large part of the back office at Macedon. Everything from recruiting to performance management, risk management to invoicing, it's all powered by Appian.


    Financial Services

Quality low-code development landscape

  • November 30, 2020
  • Review provided by G2

What do you like best about the product?
Drag-and-drop process modeler is good and easy to use. There is automated task managemnt, and the platform overall offers an actual no-code experience. You can also separate it out and provision separate access for regular business users and more technical IT staff with individual processes that integrate together. This enables teams with distinct talent pools to work together on the same platform.
What do you dislike about the product?
Fairly expensive and not all the workflows are obviously intuitive. Thats not to take away from the the value though - you often get what you pay for and also they offer a free trial so no commit to buy.
What problems is the product solving and how is that benefiting you?
The problem is that not all of the folks on the application side have deep technical experience. Having a code free experience lends value, but you will need folks with the requisite knowqledge to be able to build the objects and enables integrations, etc. etc.


    Mark W.

Appian as a productivity tool, review

  • November 20, 2020
  • Review verified by G2

What do you like best about the product?
Smoothness of developer experience.
Built-in tips, context sensitive help and
Ecosystem support are great.
What do you dislike about the product?
- Proprietary, lack of migration tools to open source products and tools or other cots vendor tools.
- Serious coding skills unique to Appian are required to produce most real-world applications.
What problems is the product solving and how is that benefiting you?
Standard biz apps that don’t require fancy UI
Recommendations to others considering the product:
App Ian is great for business, time to produce working useful applications beats other tools, except perhaps Pega, but cost far less than Pega. Appian is committed to growth and encompassing DevOps and better UI tools, important fir protecting your investment.


    Maxime F.

User friendly

  • November 19, 2020
  • Review verified by G2

What do you like best about the product?
Appian can answer to both simple and complex business processes
What do you dislike about the product?
Not everything can be customized, but there is new features regularly
What problems is the product solving and how is that benefiting you?
It mainly help the different department to organize their request. It allows them to converge the requests received in one place


    Financial Services

This is a very good tool for workflow and process automation requirements.

  • November 17, 2020
  • Review provided by G2

What do you like best about the product?
I like the various customisable options available in the tool necessary for helpdesk and Data quality processes and management.
What do you dislike about the product?
the low code platform has a lot of discomfort.
What problems is the product solving and how is that benefiting you?
We are using Appian for managing workflows and process automation. For managing tasks, and helpdesk.


    Financial Services

Application Architect

  • November 17, 2020
  • Review verified by G2

What do you like best about the product?
Flexibility to do what I need to do to get things done.
What do you dislike about the product?
There is a learning curve, and hard to know what to do, but it can be done.
What problems is the product solving and how is that benefiting you?
We are automating the onboarding of new employees. We have codified manual processes and are able to visualize things that were previously tribal knowledge.


    Hospital & Health Care

Appian Tool Review

  • November 16, 2020
  • Review verified by G2

What do you like best about the product?
It's low-code and easy to develop. It's one of the smart tool to build applications quickly and helps address business problems fast. It's also easy to check and deploy to higher environments using Compare and Deploy feature withing the tool. If we are missing anything the deployment package, the tool will let us know immediately. It's easy to revert changes using versions. It's easy to build UI"s with lot of features and drag and drop options.
The processes will run fast and we can create many instances at once. Processes have lot of plugin options to help developers to do lot of stuff. If we need some feature which is not available OOTB then we can develop our own plug-in and deploy to server and use them in real-time. It's easy to monitor processes as well and manager security.
Easy to build reports for business needs.
It's easy to learn for any new developer with little or no programming language.
What do you dislike about the product?
Long running processes are not recommended.
Adds unwanted code lines when drag and drop is used.
Hard to debug with the generic errors Appian throws.
Deploying plug-in in cloud is difficult and time taking.
What problems is the product solving and how is that benefiting you?
We recently developed an app in Appian for health care customers to see the member info and all the cases and record the interaction activities and get the reports emailed to business people. Loading file and sending files/emails are all automated. In Java, they were expecting it to be completed in 6 months. I built it in 2 weeks using Appian and it's been used by customers from past 2 months without any defects. They liked it so much that they have asked to enhance the app with new features and continue using Appian.


    William M.

Great workflow tool

  • November 16, 2020
  • Review provided by G2

What do you like best about the product?
By far the best feature by far is the timing automation. With so much to do and little time. We use the time out feature to keep the workflow moving.
What do you dislike about the product?
The coding. I initially thought Appian was similar to other low code software. It is still not full code, but it is not low code.
What problems is the product solving and how is that benefiting you?
We currently use Appian to approve premium freight above and beyond regular charges. We are able to track these movements and all must be approved.


    Mushtaq A.

Good RPA tool for custom automations

  • November 14, 2020
  • Review provided by G2

What do you like best about the product?
Automatic email task notification
Easy to develop application and re-use the code for multiple applications
Open platform that can easily integrate with external systems
What do you dislike about the product?
Nothing as such I have to dislike
I feel it is good
What problems is the product solving and how is that benefiting you?
Appian is helpful is automating the manual efforts we do daily and reduces manual efforts