Appian Platform
AppianExternal reviews
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Quality low-code development landscape
What do you like best about the product?
Drag-and-drop process modeler is good and easy to use. There is automated task managemnt, and the platform overall offers an actual no-code experience. You can also separate it out and provision separate access for regular business users and more technical IT staff with individual processes that integrate together. This enables teams with distinct talent pools to work together on the same platform.
What do you dislike about the product?
Fairly expensive and not all the workflows are obviously intuitive. Thats not to take away from the the value though - you often get what you pay for and also they offer a free trial so no commit to buy.
What problems is the product solving and how is that benefiting you?
The problem is that not all of the folks on the application side have deep technical experience. Having a code free experience lends value, but you will need folks with the requisite knowqledge to be able to build the objects and enables integrations, etc. etc.
User friendly
What do you like best about the product?
Appian can answer to both simple and complex business processes
What do you dislike about the product?
Not everything can be customized, but there is new features regularly
What problems is the product solving and how is that benefiting you?
It mainly help the different department to organize their request. It allows them to converge the requests received in one place
This is a very good tool for workflow and process automation requirements.
What do you like best about the product?
I like the various customisable options available in the tool necessary for helpdesk and Data quality processes and management.
What do you dislike about the product?
the low code platform has a lot of discomfort.
What problems is the product solving and how is that benefiting you?
We are using Appian for managing workflows and process automation. For managing tasks, and helpdesk.
Appian Tool Review
What do you like best about the product?
It's low-code and easy to develop. It's one of the smart tool to build applications quickly and helps address business problems fast. It's also easy to check and deploy to higher environments using Compare and Deploy feature withing the tool. If we are missing anything the deployment package, the tool will let us know immediately. It's easy to revert changes using versions. It's easy to build UI"s with lot of features and drag and drop options.
The processes will run fast and we can create many instances at once. Processes have lot of plugin options to help developers to do lot of stuff. If we need some feature which is not available OOTB then we can develop our own plug-in and deploy to server and use them in real-time. It's easy to monitor processes as well and manager security.
Easy to build reports for business needs.
It's easy to learn for any new developer with little or no programming language.
The processes will run fast and we can create many instances at once. Processes have lot of plugin options to help developers to do lot of stuff. If we need some feature which is not available OOTB then we can develop our own plug-in and deploy to server and use them in real-time. It's easy to monitor processes as well and manager security.
Easy to build reports for business needs.
It's easy to learn for any new developer with little or no programming language.
What do you dislike about the product?
Long running processes are not recommended.
Adds unwanted code lines when drag and drop is used.
Hard to debug with the generic errors Appian throws.
Deploying plug-in in cloud is difficult and time taking.
Adds unwanted code lines when drag and drop is used.
Hard to debug with the generic errors Appian throws.
Deploying plug-in in cloud is difficult and time taking.
What problems is the product solving and how is that benefiting you?
We recently developed an app in Appian for health care customers to see the member info and all the cases and record the interaction activities and get the reports emailed to business people. Loading file and sending files/emails are all automated. In Java, they were expecting it to be completed in 6 months. I built it in 2 weeks using Appian and it's been used by customers from past 2 months without any defects. They liked it so much that they have asked to enhance the app with new features and continue using Appian.
Great workflow tool
What do you like best about the product?
By far the best feature by far is the timing automation. With so much to do and little time. We use the time out feature to keep the workflow moving.
What do you dislike about the product?
The coding. I initially thought Appian was similar to other low code software. It is still not full code, but it is not low code.
What problems is the product solving and how is that benefiting you?
We currently use Appian to approve premium freight above and beyond regular charges. We are able to track these movements and all must be approved.
Appian is a great partner not just a vendor.
What do you like best about the product?
Their systems are written using the software they provide. Therefore no matter who you talk to at Appian - they all have had experience in the system. Everyone from the incident management to the higher-level representatives is always available when needed to work on or escalate issues. Education provided by the online learning center is free and quick digestible segments instead of large time-consuming training sessions. If I need to learn how to build a dynamic interface or develop an effective database. They do have a certification path if that is of interest to your team. They have a very nice community site that is also based on the product. Easy to navigate and search for helpful information. Incorporated into the community site is the app market that does boast numerous amount of plugins for Appian.
What do you dislike about the product?
The quarterly update is a bit excessive for my team's regression testing abilities. This requires more effort as we are moving into more processes developed requiring more time for regression testing.
What problems is the product solving and how is that benefiting you?
Automation of manual processes that removes many emails and human errors. We initially converted our existing processes out of Oracle BPM and into Appian. We have expanded upon those applications and have created new applications to cover additional needs. While we did utilize a partner to help us begin our Appian journey - we are now doing all development in house.
Recommendations to others considering the product:
They are a great company to partner with. They do give a wealth of knowledge and they have a path to keep them successful in the BPM market.
Appian - A great product with minimal limitations
What do you like best about the product?
I love the quarterly upgrades, that enable Appian to be cutting edge. Constant platform improvements continue to allow us to provide the best product to our business partners.
What do you dislike about the product?
Reporting. Using the out of the box reporting functionality produces slow, inefficient reports. Developers must also become proficient in SQL to create views of data that the Appian reports can be produced from.
What problems is the product solving and how is that benefiting you?
We've built numerous custom applications on Appian, supporting multiple business unit. To name a few...Marketing, Compliance, Client Ops, Trade Ops and Creative Services. We have learned that we can manage the flow of work across departments, to allow them to focus on their core responsibilities, instead of getting caught up in process. We've also mitigated risks and ensured that necessary consent and acknowledgements are received.
Appian Review
What do you like best about the product?
Workflows that integrate and that can be easily extended.
What do you dislike about the product?
Cost per license that makes it difficult to push to larger number of people
What problems is the product solving and how is that benefiting you?
a lot of the financial workflows and integrations
Strongly recommend Appian
What do you like best about the product?
Appian's low code platform enables quick delivery and flexibility to make changes.
What do you dislike about the product?
It is an expensive platform with respect to annual licenses.
What problems is the product solving and how is that benefiting you?
We are streamlining our core business processes to accelerate the delivery of services to our clients and enabling a more efficient way of working for our employees.
Recommendations to others considering the product:
I would strongly recommend the Appian platform as a key enabler to scaling your business by automating your core business processes.
Fast tool for developping
What do you like best about the product?
fast and reliable, quick developping mode
What do you dislike about the product?
missing a source code manager, and the "pop-up" window is too big, should scale with the form.
What problems is the product solving and how is that benefiting you?
business processes, to facilitate the end-user work
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