Appian is a platform that focuses on human-centric workflows around processes. It facilitates requests for policies or incidents involving groups of people. The application manages the workflow between individuals to negotiate and confirm these policies.
Appian Platform
AppianExternal reviews
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Creating user interfaces is highly productive when these interfaces are integrated with the original database
What is our primary use case?
How has it helped my organization?
Appian is managed and upgraded regularly.
What is most valuable?
The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity.
What needs improvement?
The case management studio is still immature, but it looks very nice. However, the VPN should be improved. The case management system needs improvement, but it has some promising features. Appian has the commitment to continuous improvement. With each new release, they enhance the platform for all users.Currently, making changes requires too much backend development work. They're working on streamlining this process, particularly with VPN integration. As it stands, storing everything in memory doesn't effectively handle large datasets. Transitioning VPN processes to a more traditional database approach would greatly improve scalability and usability in real-world scenarios
When the sentences are too long, they become difficult to manage. The scalability is low, when they become complex. The integrations are fine. There are some minor errors and details, but it does a great job in explaining errors within Appian. Internally, there is much information to help you understand what's going on, but not always. Sometimes, it's difficult to know what's happening, but these instances are rare.
Architecturally, there is an issue with Appian that it tends to put all the applications in the same infrastructure. Big customers resort to having several installations of Appian to deploy different applications in different infrastructures. They face the problem of managing assignments. Appian should make it easy to deploy different applications in separate infrastructures. Additionally, there needs to be a way to unify them because without using VPN, users are left without a unified inbox. Applications can't use the VPN and have to resort to their own solutions to show users their work, leading to inconsistency. Since each application is different, it becomes crucial to have a centralized point where users can find their work. Even if the applications are split into different installations, there needs to be a single way for users to find all their work.
For how long have I used the solution?
I have been using Appian for two to three years. We are the using V24 of the solution.
What do I think about the stability of the solution?
The solution's stability is better.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is difficult to scale. 1,000-2,000 users are using this solution.
I rate the solution’s scalability a six out of ten.
Which solution did I use previously and why did I switch?
I have used SoftEther VPN.
How was the initial setup?
I rate the initial setup a seven out of ten, where one is difficult, and ten is easy.
What about the implementation team?
The platform was set up by third party.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
I rate the product’s pricing an eight out of ten, where one is cheap and ten is expensive.
Which other solutions did I evaluate?
We evaluated Outsystems. Appian is much proactive to create solutions applications.
What other advice do I have?
The most frustrating aspect is its DPM offering. It fails to support VPN due to its limited scalability. You can only use the VPN for isolated cases. When attempting to apply it in a real-world scenario with multiple applications, it becomes unusable due to its lack of scalability. It boosts everything into memory.
It is very easy to develop interfaces and access data with Appian. The local code acts as a communicator. The interfaces function as record types, and the logic you program use special rules, which resemble a kind of functional language exclusive. This combination of user interfaces and record types, along with the special rules, is very productive. You typically need to write much less code compared to other platforms
Intergration is good.
I recommend the solution, One should evaluate the VPN needs very closely. Not everybody needs VPN, but those who do should take a closer look to avoid surprises. You can use VPN in Appian, but it's somewhat different from what you might expect.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Appian. Path to hyper automation
What do you like best about the product?
Great UI
Refined data fabric layer
Addition of process mining and RPA
Evolving platform
Refined data fabric layer
Addition of process mining and RPA
Evolving platform
What do you dislike about the product?
The need to make adjustments to your code to be able to make it mobile reactive. Also the issue of not being able to inject custom code using java script
What problems is the product solving and how is that benefiting you?
We are a fund management service and Appian is used for onboarding different customers and funds into our system using Appian's Connected Onboarding Solution
Facilitates quick and efficient application development with minimal coding required but has limitations regarding the use of external components
What is our primary use case?
Appian is a good workflow solution. So, I use it for workflow and low-code application development.
Workflows can basically be embedded in any domain. For example, we use Appian as a workflow solution primarily in chunks. We have a couple of use cases that we have built.
From a personal marketing perspective, it basically supports the end-to-end building of an awesome product, wherein you can use it primarily for data orchestration, and then for building process workflows, and then for building approval workflows.
So, you can set it all together. You can bring in the data through Appian, and then I use this to integrate with different solutions, different products, and different platforms that exist in the company. It brings them all together. It can then be automated. We have a couple of new steps available to us.
How has it helped my organization?
For one of the clients, we've used this to build a complete end-to-end claim cycle, where we built a portal that integrates into various systems.
We get emails that get processed. From there, a claim is received. It goes through the entire claim designation lifecycle. It goes through different people, different approvals, and then finally, there's some integration with the payment system.
Once the claim is approved, the payment happens. And it is one seamless process. And then if any litigation is required, it can be directed to the finance team and so on. So, there is an end-to-end claim cycle that has been automated using Appian.
So, this is just an example of a workflow we've optimized using Appian.
What is most valuable?
From a feature perspective, Appian has quick development, given it's a low-code platform; you can quickly use it to build a solution.
And then, if we need to make changes, we don't need to do a lot of coding.
With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment.
We can manage versions, do field deployment, and manage all these smaller incremental changes that need to be done. It's self-sufficient, from my perspective.
What needs improvement?
From a product perspective, it's good. There are some restrictions with respect to using external components within Appian.
So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on.
Another area of improvement is pricing.
For how long have I used the solution?
I have been using it for two years now.
What do I think about the stability of the solution?
It is a stable product. I would rate the stability a ten out of ten. We have not faced any challenges with respect to the platform in the last two years.
What do I think about the scalability of the solution?
Since it is on the cloud, it is easy to scale.
There are around 200 end users using this in our company. The usage depends on the end user.
Appian is scalable, especially from an integration standpoint. It offers low-code integration capabilities, eliminating the need for external integrators.
It comes with many components and connectors that facilitate system integrations.
How are customer service and support?
The customer service and support are very responsive. We haven't faced many issues, but when we have, the support team has been very helpful.
The Appian community is strong and open. You can often find solutions or discussions relevant to your issues. Consulting with community members through platforms.
How was the initial setup?
The initial setup is straightforward and easy to use.
Deployment is quick.
What about the implementation team?
We did it in-house. It depends if you have the skills in-house, it can easily be done.
So, there are not many things that you have to do. The solutions can be built in Appian itself, there's a pipeline that exists. You just have to kind of tag the components that need to go into deployment and use them to deploy easily.
What's my experience with pricing, setup cost, and licensing?
It is a little bit expensive when compared to other platforms, it is somewhat expensive.
The license is not very cheap. It's on the expensive side.
The licensing is on an annual basis.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
I would recommend it, especially if you're looking to quickly develop workflow solutions with low-code integrations. Among similar platforms, I'd place Appian in the top tier.
Easy, quick development for the right use cases
What do you like best about the product?
It doesn't take long to learn and once learned, you can quickly and easily build some really impressive apps.
What do you dislike about the product?
It's all enterprise-grade and might also suit well to smaller developers
What problems is the product solving and how is that benefiting you?
It speeds up a lot of processes that currently exist over email, where tasks are triaged to users.
On the development side, it allows rapid iteration and deployment.
On the development side, it allows rapid iteration and deployment.
Strong workflow solutions
What do you like best about the product?
Low code empowers non technical people.
Host it on kubernetes relatively simply
Host it on kubernetes relatively simply
What do you dislike about the product?
Very hard to integrate with any other automation tool. Impossible to manage configuration via api. Loads of overhead to run on prem
What problems is the product solving and how is that benefiting you?
Case management workflow for operator team
About Appian
What do you like best about the product?
Appian's low-code approach simplifies the application development process, allowing users to create robust and functional applications with minimal coding. In my opinion ,this not only accelerates the development cycle but also makes it accessible to individuals with varying levels of technical expertise. With that in mind Appian allows rapid application development is commendable. Appian enables users to swiftly bring their ideas to fruition, resulting in a faster time-to-market for software solutions. This agility is crucial in today's dynamic business environment.
Appian also excels process automation, streamlining complex business workflows. Im my opinion, this capability enhances operational efficiency by automating repetitive tasks and ensuring a smoother flow of processes. This not only saves time but also reduces the likelihood of errors in critical business operations.
Appian also excels process automation, streamlining complex business workflows. Im my opinion, this capability enhances operational efficiency by automating repetitive tasks and ensuring a smoother flow of processes. This not only saves time but also reduces the likelihood of errors in critical business operations.
What do you dislike about the product?
Cost: Some of my clients have expressed concerns about the cost of Appian, stating that it might be on the higher side compared to other low-code platforms.
Limited Customization in UI: Although Appian offers tools for designing user interfaces, some of my clientes have mentioned limitations in terms of highly customized and intricate UI designs. Depending on specific design requirements, users may find the options somewhat restrictive.
Limited Customization in UI: Although Appian offers tools for designing user interfaces, some of my clientes have mentioned limitations in terms of highly customized and intricate UI designs. Depending on specific design requirements, users may find the options somewhat restrictive.
What problems is the product solving and how is that benefiting you?
In my oppion appian helps my clients streamline and automate complex business processes. By offering solutions that address process inefficiencies, I can demonstrate how your Appian services improve operational efficiency, reduce manual errors, and enhance overall productivity for your clients.By aligning my Appian services with this problem-solving aspect, I position myself as a partner who understands the unique challenges that my clients face and offers tailored solutions using the capabilities of the Appian platform. This can enhance the value proposition of my services and benefit your consulting business.
Appian developer
What do you like best about the product?
I like the possibility of continuing coding even if it is quicker than ever
What do you dislike about the product?
I don't appreciate releases that make your work become obsolete
What problems is the product solving and how is that benefiting you?
In my company we are using Appian to delivery better solutions for clients helping them solving their latency problems on making work done
The best choice for your business success
What do you like best about the product?
Simplicity in deploying powerful app with very little code and great flexibility
What do you dislike about the product?
Some components of Appian are not so flexible
What problems is the product solving and how is that benefiting you?
It is helping my clients to save time and create more accurate results
Appian review
What do you like best about the product?
A powerful tool to deliver fast, atractive, customer oriented business solution
What do you dislike about the product?
The fact that we can not develop/ work on the same object în the same Time and do a smart merge
What problems is the product solving and how is that benefiting you?
Help to deliver fast and atractive business solution
Better than last year
What do you like best about the product?
Automation and AI is exiting so far but not utilized yet on our application
What do you dislike about the product?
Slow UI thus had to use external ui applications
What problems is the product solving and how is that benefiting you?
We are trying to build erp for shippong
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