I primarily use Domo for building reports and dashboards against our Snowflake data warehouse. It is utilized in a university setting with a couple thousand students.
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Domo is a great platform!
What do you like best about the product?
I like their ability to enhance my data investments and impact.
What do you dislike about the product?
nothing, i love to use domo. why haven’t i used it more?
What problems is the product solving and how is that benefiting you?
everything data related
Great Visualization
What do you like best about the product?
I love Domo Visualization tools that they provide.
What do you dislike about the product?
Could be a little easier to use for beginner users.
What problems is the product solving and how is that benefiting you?
Still evaluating.
Still pretty new
What do you like best about the product?
The amount of options available for cards, dashboards, etc.
What do you dislike about the product?
Not being able to regulate what is put out there. Everyone has access and create cards and dashboards without any validation
What problems is the product solving and how is that benefiting you?
Being able to consolidate all of our subsidiaries.
Easy to use and quicker to make visualizations, but needs improvement in analysis capabilities
What do you like best about the product?
I like that it is really easy to make basic graphs, dashboards, etc as well as being very visually appealing
What do you dislike about the product?
Domo graphs & beast modes cannot handle some complex calculations like nested beast modes / calculated fields, as well as window functions for Year over Year, month over month, etc. Additionally, not as many graphs available at your disposal as other softwares, and the platform tends to glitch a lot.
What problems is the product solving and how is that benefiting you?
Easy and quick data importing and reporting
Very easy to use BI tool
What do you like best about the product?
Really like the charts options and ease of creating filters
What do you dislike about the product?
Could have better visualizations - other tools have prettier options
What problems is the product solving and how is that benefiting you?
It serves as the internal BI tool
BI Tool that is finally user friendly.
What do you like best about the product?
The interface is comparable to that of iOS software, why use anything else? With it being tailormade to the user, I have created beautiful reports and trackers that my executives praise highly. Thank you DOMO.
What do you dislike about the product?
I would like to see how an app on the computer would work for DOMO, just giving it a cleaner look and feel.
What problems is the product solving and how is that benefiting you?
Domo gives the ability to create powerful, self powered reports that once had to be manually curated and maintained in a spreadsheet.
Solid and Improving
What do you like best about the product?
Magic ETLs are great to bridge gaps between skill levels to be able to work to manipulate data and I like being able to visually see/preview what I am doing.
What do you dislike about the product?
Limitations of the pivot cards and preview limitations make it a little difficult to display large datasets.
What problems is the product solving and how is that benefiting you?
Domo is pretty essential to the whole company from supply chain planning, sales goals, sales projections, machine forecasting. And is really great to have something to where all of this lives and can be combine at anytime.
Enables us to build detailed dashboards enabled by local support but comes at a high cost
What is our primary use case?
What is most valuable?
Domo is a local company, and I have found it to be rock solid. I have been using it for four years and have been able to extract the information I need from it.
What needs improvement?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensive to maintain and support. Additionally, data caching issues, limited scheduling options, licensing, and AI feature costs need improvement.
For how long have I used the solution?
I have used the solution for four years.
What do I think about the scalability of the solution?
Sigma, which is written for Snowflake, scales more easily than Domo. Domo's ability to handle scalability is limited.
How are customer service and support?
Domo's customer service gets back fairly quickly but can be slow at times, especially for smaller clients. While they eventually provide the correct answers, their support for smaller customers could be improved.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup of Domo is more complex compared to Sigma. I would rate Domo as a six or a seven in terms of complexity, whereas I might rate Sigma as a nine in terms of ease of use.
What's my experience with pricing, setup cost, and licensing?
Domo is expensive compared to other solutions.
Which other solutions did I evaluate?
I am considering Sigma and am evaluating its features compared to Domo.
What other advice do I have?
Overall, I would rate Domo as a six. In the early years, I might have rated it an eight, but as I have learned more about it, my assessment has gone down. We are a university, and we did not originally choose Domo; it was selected by a previous CFO. Our current evaluation indicates it might be oversized and costly for our needs, so we're considering alternatives.
Pipeline efficiency enhanced but dashboard settings need refinement
What is our primary use case?
We use Domo as a platform for our officials. It is used for high-level data submissions.
How has it helped my organization?
Domo has streamlined data submissions for our high officials.
What is most valuable?
The pipeline features and data ingestions in Domo are quite good.
What needs improvement?
Dashboard settings in Domo are not much different from other platforms like Power BI. Data integration is okay, but not the best. Additionally, sometimes, if you want to revert data, Domo lacks features for rectifying these errors effectively.
For how long have I used the solution?
We have been using Domo for around one year.
What do I think about the stability of the solution?
The stability of Domo is reliable. It does not break down, and support is also good.
How are customer service and support?
The support provided by Domo is good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using Domo for a long time. We did not use any other product prior to Domo.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the pricing. We just use it.
What other advice do I have?
I would recommend Domo. It is okay for dashboard use and easy to use.
I'd rate the solution six out of ten.
Visualization tool
What do you like best about the product?
It's no code low code
Support line is very good
Support line is very good
What do you dislike about the product?
Need more users who are trained on domo
tool
tool
What problems is the product solving and how is that benefiting you?
Analytics platform within the company
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