For a product company, I used Domo. It was my client, and I cannot disclose details, but it was in long storage products. It was purely for marketing.
Domo
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User-Friendly and Powerful, But Limited for Data Scientists and Pricey
What do you like best about the product?
User friendly. Easy to create pipelines. Easy dashboarding. Easy data connections
What do you dislike about the product?
Analyze function is limited for data scientists. Domo jupyter power is too low. Cost is a bit high.
What problems is the product solving and how is that benefiting you?
Data governance, warehousing, data science VM, data sharing, dashboarding
Domo Makes Data Easy to Manage
What do you like best about the product?
Domo makes data easy. It has opened up the ability for me to dive into the data without knowing code.
What do you dislike about the product?
For some of my staff, it was hard to get started and they eventually quit. It was easier to go back to what they were use to. But I have been able to get over the barrier of entry and have been able to expose more in the ministry to data and became the go to guy for data.
What problems is the product solving and how is that benefiting you?
Domo allows me to get the data that should have been able to be given by my CRM. I now have the power in my hands to get what I need and answer the questions of the ministry
Easy Start with Magic ETL, But Agent Catalyst Needs Clarity
What do you like best about the product?
Magic ETL made it so easy to jump in as a new user and new to data analytics.
What do you dislike about the product?
Sometime things are easier to do than others. I want to use the Agent Catalyst but am having trouble figuring it out.
What problems is the product solving and how is that benefiting you?
We're gaining insights into parts of our business that we've never had before. We also have consistent measurement of KPIs across our organization.
Versatile Platform with Powerful Features, But Visualization Flexibility Needs Improvement
What do you like best about the product?
I really appreciate the overall functionality of DOMO. I don't see it as just another ETL or visualization tool; it offers much more. There are extensive possibilities for creating forms, building apps, and automating workflows, which makes it a versatile platform.
What do you dislike about the product?
Some of the visualization properties could use improvement, particularly in terms of allowing more flexibility for creating custom charts. Additionally, the WINDOWS functions do not seem to work as expected within the SQL tile.
What problems is the product solving and how is that benefiting you?
DOMO serves as a comprehensive tool that brings together data from various platforms, streamlining everything into a unified view. This makes it easier to identify trends and patterns, especially with features like Beast Mode. Now that I have learned about Workflows, I am definitely planning to use them to automate many of our processes. Additionally, the integration of LLM capabilities would be a significant advantage, further simplifying much of our analysis.
Domo Excels at Data Centralization and Visualization, Constantly Improving User Experience
What do you like best about the product?
Domo makes it extremely easy to centralize your data. Then it doubles dow to make it easy to visualize and tell the story of the data. Domo continues to push the bar higher and higher by continually communicating with their customers and innovating based on that communication.
What do you dislike about the product?
A lot of the dislikes get fixed. Such as the number of clicks to work inside of app studios is being reduced dramatically soon with the new beta update.
What problems is the product solving and how is that benefiting you?
Domo allows us to easily embed into our platform for our clients to use. Making it easy to update and fix bugs inside of Domo that immediately reflect to our clients.
Great Product Team, But Credit Management Needs Improvement
What do you like best about the product?
Product team always takes recommendations into consideration and new releases
What do you dislike about the product?
Credit consumption is not too user friendly especially for companies that serve multiple clients
What problems is the product solving and how is that benefiting you?
Dashboard and reporting
Powerful Visuals and Support, but Pricing Can Be Tricky
What do you like best about the product?
Ease of creating the visuals and a number of features that can help end users to tell a compelling story. It's easy to implement the solution from integrations to publishing the content. Great customer support helps to get answers to any technical questions quickly.
What do you dislike about the product?
Pricing model that can get complex and difficult to manage budgets.
What problems is the product solving and how is that benefiting you?
Creating compelling visuals for executive reporting and making business decisions.
Collaboration features have supported real-time teamwork and large data handling
What is our primary use case?
What is most valuable?
The most ideal aspect about using Domo is it can accommodate a huge amount of data. Apart from that, we loved the number of sources it provides in a single platform, such as the capability to connect it. These were the two major reasons we stayed with Domo for some time.
Domo helped our team work more effectively. None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously. In other tools such as Tableau or Power BI, you keep sharing the latest version of the dashboard and then someone else keeps updating. Working at the same time on the same dashboard is possible on Domo.
The Domo data visualization feature is situational. The type of dashboard and the type of data that I'm planning to represent to whatever KPI suits the picture. Another thing I appreciated in the dashboards was filtering within the chart itself. You can keep filtering on at two, three levels within the chart without moving out of the dashboard.
What needs improvement?
I have experience with Domo and Microsoft tools.
Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was something they were not comfortable with. That would be a good boost if you are trying to fetch more clients or a bigger volume of business. I haven't yet seen the AI features, so I cannot comment on those.
Different BI tools have their strengths and weaknesses. If you consider Tableau, it is very adjustable. You can make any kinds of dashboards in Tableau. You can do many things. Power BI has a good background of Microsoft helping it with its Microsoft services. Different tools have different plus points. The strength I found for Domo was collaboration while building dashboards and pipelines, and the volume of data it handled. Domo has its own place in the market, but I suggest the certification costs and the pricing for clients need to be reduced. It's a good tool. There should be a free version of it for people to learn easily so that they get adapted easily and get used to supporting the Domo community. That is very important.
For how long have I used the solution?
I have one and a half years of experience with Domo.
How are customer service and support?
I did not reach out much to Domo support, but a few seniors of mine who reached out found it satisfactory. Their general experience was good. Domo's support can be rated nine or ten on a scale of one to ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup with Domo was straightforward.
What other advice do I have?
I did not use Domo's self-service analytics tools because I was serving a client, so the self-service use cases were not enabled. That was not in our use case.
I did not use Domo's AI-driven analytics or insights for uncovering trends or forecasting outcomes. I was using Domo before the latest update, and I no longer use Domo as I'm working with a different client.
I did not use mobile accessibility with Domo.
I rate Domo 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great Dataset and Scheduler, But Pricey
What do you like best about the product?
I like how Domo easily connects multiple data sources and provides real-time, visual insights through intuitive dashboards.
What do you dislike about the product?
It can be limiting for complex data transformations and custom logic compared to traditional SQL or code-based tools.
What problems is the product solving and how is that benefiting you?
Domo solves data silos by integrating multiple sources into one platform, giving real-time insights and faster decision-making through interactive dashboards.
Powerful ETL and Workflows, But Credit Usage Is a Concern
What do you like best about the product?
I love Magic ETL and all the tools inside specially the SQL title and Workflows
What do you dislike about the product?
Credit consumption, I have been using Domo from last 5 years and this is new and have to think before creating stuff.
What problems is the product solving and how is that benefiting you?
A lot of business KPI and seeing progress
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