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Domo

Domo | 1

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External reviews

788 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jared K.

Intuitive, powerful cloud-based BI that is constantly evolving

  • July 28, 2023
  • Review verified by G2

What do you like best about the product?
It's an all-in-one solution that allows us to manage our reporting in an entirely cloud-based environment
What do you dislike about the product?
Many new features either require pricey add-on packages or moving to the Domo consumption model, which is cost prohibative for our company.
What problems is the product solving and how is that benefiting you?
We use Domo for executive reporting, operations alerting, customer presentations, and to allow our customers to see content relevant to them with Domo content embedded in our portal.


    Michael G.

Great Tool!

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
I like that DOMO is up to date imediately and tracks all our sales and metrics in real time.
What do you dislike about the product?
Can be hard to navigate some charts when trying to drill down on numbers.
What problems is the product solving and how is that benefiting you?
Not neccisarly solving any problems. Giving an up to date/ real time view of sales and analytics.


    Ariel C.

Great to for enterprise BI

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
Real-time data insights and intuitive visualizations. Seamless data integration and user-friendly interface. Efficient collaboration and sharing capabilities.
What do you dislike about the product?
The learning curve, the interface is good but learning how to use the tool to start getting value if you want to customize reports, that would take time, so be ready to invest.
What problems is the product solving and how is that benefiting you?
I solve is gaining actionable insights from my data. With Domo's powerful data integration, visualization, and analytics features, I can easily bring together data from various sources and transform it into meaningful information.


    Sam H.

Domo helps businesses consolidate data and action it.

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
I like Domo's ease of use and powerful technical capabilities. It is so nice to have a platform that lets you use it based on your technical ability. As a highly tecnical user, I use Domo for things that most people wouldn't, but those that are not highly technical can still get a ton from the platform.
What do you dislike about the product?
It can be difficult to get feature requests granted. I understand it is a product that is undergoing constant changing and prioritizing so many request can be difficult, but I have found support to be difficult to work with at times.
What problems is the product solving and how is that benefiting you?
Domo is helping our business consolidate our data and report on it. We are able to curate dashboards for different levels of management and lines of business. In addition, we use it to automate our business processes so that we can reduce manual load.


    Brian B.

Great all-in-one BI product.

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
Love that we can do all of our data warehousing, transforms, and modeling in once place. The number of out-of-the-box connectors accessible is also a huge benefit.
What do you dislike about the product?
I've been unimpressed with some of their scheduled reporting functionality. Specifically, I find it irritating that I don't have more control over the formatting & types of attachments included in the main product.
What problems is the product solving and how is that benefiting you?
Create customized, live reports that offer insights that would be otherwise timely and/or impractical to create and update. It also gives us a way to distribute data with all our stakeholders.


    Health, Wellness and Fitness

I love the clear information provided by domo

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
Understanding my business in a clear way that is easy to navigate
What do you dislike about the product?
Some of the metrics are not able to be clicked into easliy- instead it just adds a filter which is annoying.
What problems is the product solving and how is that benefiting you?
Clear understanding of my business KPI's


    Kendal S.

Everything You Need!

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
I appreciate that it's user friendly, even for non-IT people
What do you dislike about the product?
I was a bit intimidated by everything on the platform at first.
What problems is the product solving and how is that benefiting you?
All departments in our company can pull any data they need for whatever purposes they find necessary. It's great that we can all go to the same place to pull different sets of data.


    Banking

Good Platform Overall

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
The UI is pretty intuitive and there are a lot of applications and feature to utilize.
What do you dislike about the product?
It can be challenging to transition from other BI platforms like Tableau to Domo. Since users are more familiar with other platforms, we have trouble with adoption.
What problems is the product solving and how is that benefiting you?
We use Domo to display sales dashboards.


    Bryce C.

Domo is powerful and intuitive, but good luck getting your bugs fixed

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
Domo is one of the most powerful and intuitive platforms I've ever used. Their propritary no-code Magic ETLv2 transformation software is brilliantly fast, helping run day-long SQL transforms in as little as a few minutes. What's nice about Domo is it is a full end-to-end soltuion. It provides the connectors to pull data from thousands of APIs, the transformation tools to get that data into a form that is usage and combine it with other data, and the charting software to display that data in clean, effective charts with proper governance to ensure consumers only see what they need to.
What do you dislike about the product?
Domo's customer service is some of the worst I've seen for a SaaS product. Their customer service reps are very non-technical and don't understand the product very well. Worse is they operate under the assumption until proven wrong that your using the product wrong, instead of their being an actual issue. In additon, Domo rarely roles out improves to preexisting features and seems to ignore product feedback from customers on the whole.
What problems is the product solving and how is that benefiting you?
We use Domo across our businees, from marketing and sales to finance and accounting. We've found Domo most useful in creating curated reports for users to consume their data in a centralized place, in an easy to understand manner. But we also use Domo to power any data in our other systems like managing active users, automatically creating expense reports, and keeping projects synced from one system to another.


    Telecommunications

Satisfied with the capabilities of Domo

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
I like the wide range of visualizations I can create using data pulled from Snowflake. It becomes a very easy process once I have a SQL query written that summarizes my data.
What do you dislike about the product?
I don't like how much Domo "pre-analyzes" a dataset for me when I'm trying to create a visualization. For example, I would create a visualization using a dataset, and Domo will automatically summarize a field that doesn't make sense to summarize (like count of a data variable)
What problems is the product solving and how is that benefiting you?
Domo gives me the ability to create reports that are run and sent to email distros at set intervals. Seeing that many of my tasks are repeated monthly, this is very useful.