Freshservice
Freshworks Inc.External reviews
1,280 reviews
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External reviews are not included in the AWS star rating for the product.
Review of freshservice
What do you like best about the product?
they provide very good customre support.
What do you dislike about the product?
there is nothing major dislike about freshservice.
What problems is the product solving and how is that benefiting you?
when ever i face any issue releted to it, it will helpfull to raise a ticket on portal.
Review of freshservice.
What do you like best about the product?
it's ease to use there is a number of featuers.
What do you dislike about the product?
there is no major dislike about it, it's esay to use
What problems is the product solving and how is that benefiting you?
we raise a ticekt on freshervice and it's esay to highlite probleam and fresherservice help us on it.
Ticketing for the win
What do you like best about the product?
Easy to use, it is fast compared to other ITSM apps.
What do you dislike about the product?
There are uncustomizable features such as the service alerts and other reporting features.
What problems is the product solving and how is that benefiting you?
solving problems in collating all incidents tickets in one GO very efficient particularly in extrating reports.
Total IT Sollution
What do you like best about the product?
we like best about Freshservice are helpdesk portal is asset managment, ticketing sollution, change
What do you dislike about the product?
we dislike about Freshservice are some limitation
What problems is the product solving and how is that benefiting you?
ticketing portal, asset managment, incident management
Review | Freshservice
What do you like best about the product?
Easy to use, with so many useful features
What do you dislike about the product?
No major issue, quite easy to use with so many features
What problems is the product solving and how is that benefiting you?
Easy ticket handling
Best support tool
What do you like best about the product?
Incident management, asset management, change process, etc
What do you dislike about the product?
as there is no any major point that not up to mark but have some limitation
What problems is the product solving and how is that benefiting you?
Overall IT Support Sollution
Review for freshservice
What do you like best about the product?
It is easy to use.
It has lot of feature.
It has lot of feature.
What do you dislike about the product?
There are no major dislike about this software.
What problems is the product solving and how is that benefiting you?
Ticket management is very easy with Freshservice.
Review for freshservice
What do you like best about the product?
it's quite easy to use,
it has so many features.
it has so many features.
What do you dislike about the product?
nothing to dislike about it,
no major issue found
no major issue found
What problems is the product solving and how is that benefiting you?
ticket management is very easy with freshservice.
User friendly & easy to use.
What do you like best about the product?
It is easy to understand. many features to explore.
What do you dislike about the product?
There is nothing to dislike about freshservice.
What problems is the product solving and how is that benefiting you?
its organise ticket for end user to solving theri technical issue.
Easy to use
What do you like best about the product?
Easyness of the service
Features are very useful
Features are very useful
What do you dislike about the product?
Not major anything
All things are good generally
All things are good generally
What problems is the product solving and how is that benefiting you?
It's very easy to use and helps us supporting the users very smoothly
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