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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,208 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Darwin N.

Working easy and more effective.

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
I can work faster and be concentrate on important things which I should do. I also like the thing that I can manage all sale. I guess it is good tools which are better to have.
What do you dislike about the product?
Very good and easy to use. Great step for new marketing things. Perfect that every time when issues come you will receive all the time support. Very good helper and nice platform.
What problems is the product solving and how is that benefiting you?
Perfect software. Gives to us an ability to work with simple and clear way. Also, we are have rights to manage our clients. All of controlling tools in one place.
Recommendations to others considering the product:
I'm glad that I can work with more productive. Glad to use that software.Keep your product effective. With this powerful tools, you will manage a lot.


    Santhanakrishnan s.

CRM to gather customers

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
One of the best features I like about Freshsales is generating leads by bulk mailing, managing the contacts under one place and finally, you can import leads as a CSV file.
What do you dislike about the product?
Nothing much as of now, all the features are very useful in solving our business problems
What problems is the product solving and how is that benefiting you?
We are using Freshsales as our primary CRM to generate leads for our business. Also it acts as a gap between our team and the customers. The option to mark a lead as important and overall stages of the leads are available in real time metrics.
Recommendations to others considering the product:
If you are running an online business and you want a tool that can act as a CRM to bring in leads for your business then freshsales does that for you easily. The various options it has makes the product unique from other competitors.


    Real Estate

Best CRM available.

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
The user friendly interface is really the best part.
What do you dislike about the product?
Nothing to be disliked. It has everything a user needs to manage his contacts and prospects.
What problems is the product solving and how is that benefiting you?
Managing contacts have become really simple. Sending emails directly and also having a track of every little detail has been helpful.


    Verified User in Information Technology and Services

One of the best CRM out there

  • December 22, 2017
  • Review verified by G2

What do you like best about the product?
It's user-friendly. The visuals are outstanding, and the configuration is fast and easy. We recommend our clients to use Freshsales. Our leads are imported to this CRM, it's a great way to explore the usage statistics of our prospects (logs in, email attachments, last imports, and if they have been contacted technical support). All of this is talking about the trails. We can see if they have used the trials or not. In that way, we can conclude if they are interested in this platform or not without even asking them.
What do you dislike about the product?
I wish that it can be faster, sometimes is a bit slow. Also, our clients always ask for a native integration with Facebook and social networks in general. And one more thing, the comments section is a bit small and you can't customize the font. These minor details can be fixed quite fast within the next update.
What problems is the product solving and how is that benefiting you?
We can analyze the usage of the trials by our prospects and generate strategies by the time we contact them by phone call the next opportunity that arrives. It's a vital feature to know the overall activity that they spend during this period of time.
Recommendations to others considering the product:
It's one of the best CRM out there. I recommend all to try it for yourself. You can enter the website and start a free trial for a month. The configuration is not rocket science. With little support, you can start right away to explore this platform.


    Udhaya K.

CRM to generate sales so called Freshsales

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
We previously used a different CRM to generate sales and later on, we switched to Freshsales the rate of sales we had has improved a lot. The ability to search, download report makes this tool unique to generate sales for a business
What do you dislike about the product?
The API integration between tools sometimes does not work due to the limitations they have on Freshsales.
What problems is the product solving and how is that benefiting you?
We use freshsales to generate leads and convert those leads to revenue. It is our primary CRM to import leads from other sources and send them bulk mailers and cold calling is done and finally the leads are converted to users.
Recommendations to others considering the product:
Don't think too much go ahead and get Freshsales and you will never regret.

The best tool available on the market right now to solve the business needs and it ensures a lot of leads are converted to the revenue.


    Real Estate

I find the programmevery intuitive

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Ease of Use although I have not explored the possibilities fully yet.
What do you dislike about the product?
Nothing at present. The items I am using are working well. I have not explored all features as yet.
What problems is the product solving and how is that benefiting you?
Client and deal management
Recommendations to others considering the product:
Absolutely


    Jaromir T.

Fits all my needs

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
I can register all info I need. It has a clear overview and is accessible through all my devices.
What do you dislike about the product?
The login procedure, I have to go to my own domain to login.
What problems is the product solving and how is that benefiting you?
I'm a startup and needed to inventory my contacts. I was able to note all conversations, so before each meeting I knew all specs from earlier meetings.


    Andy K.

awesome CRM tool with many features

  • December 11, 2017
  • Review verified by G2

What do you like best about the product?
Easy way to effectively manage leads within the team and track and monitor them. I like the built in functionality with email and calendar and the dashboard. Unlike many of Freshsales competitors, even the lower priced bundles allow for high customization!
What do you dislike about the product?
I hope the different products from Freshworks (i.e. freshdesk, freshsales and freshchat) will be easier integrated in the future.
What problems is the product solving and how is that benefiting you?
We can easily manage leads within the team and make the team work more effective together and effectively create and progress on leads.
Recommendations to others considering the product:
Try the trial version for 30 days or even the (forever) free version. There are much more features available for a low pricing than on many other CRM systems.


    Naeem I.

This is simply awesome to have such useful CRM sales assistant. This is making my job easier :)

  • December 11, 2017
  • Review verified by G2

What do you like best about the product?
> User friendly interface
> Time Saving
> Easy to manage contacts
> Keeping record of each development during the sale process
What do you dislike about the product?
Nothing to dislike. As this is one of the best app which I can use even when I am away from system.
What problems is the product solving and how is that benefiting you?
> Timely Follow -ups
> Detailed information
> Real time picture of current status of a particular lead
> Easy to update the info
Recommendations to others considering the product:
Good to go for this if you are in sales.


    Insurance

Sanjeev is the Man!!

  • December 11, 2017
  • Review provided by G2

What do you like best about the product?
Everything! The entire system is on point
What do you dislike about the product?
that you cannot remove fields - this is minor
What problems is the product solving and how is that benefiting you?
CRM - SALES AND MUCH MORE
Recommendations to others considering the product:
do it - you wont be disappointed.

even if you are B2C like i am it will rival any other CRM out there. and the costs is so competitive i still cant believe i get what i get for just 15£

thanks again Sanjeev