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User friendly, stable, well thought, well integrated CRM
What do you like best about the product?
I like the visual components and how easy it is to create reports for my sales team. I also love how the Freshsales team is constantly improving the product!
What do you dislike about the product?
The servers went down one or two times in the past 6 months.
What problems is the product solving and how is that benefiting you?
It allows my sales team to manages their regions in a very efficient way while allowing me to have great visuals on their progress.
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Sales & Marketing
What do you like best about the product?
It is a straightforward tool, with little to none configuration. Anyone can start managing their sales efforts with a top of the line CRM. It´s freshly intuitive and the UI allows anyone to catch up and start contributing. It allows you to go mobile which is a great advantage to keep all your information sync at all times.
What do you dislike about the product?
It could include a sales catalog, for any given product. Enabling a sales portfolio or catalog could motivate more businesses to start using it.
What problems is the product solving and how is that benefiting you?
We are documenting and tracking all our business efforts on the tool.
Recommendations to others considering the product:
Adding a product catalog or portfolio.
Freshsales Gets it DONE
What do you like best about the product?
Simple, affordable, great intuitive interface.
What do you dislike about the product?
There are a couple of features I just haven't played with yet. Figuring out the transition of a lead to contact took me a few minutes. Not enough of a problem to really complain. I haven't worked with Deals yet, so it keeps wanting to make everything associated with a deal. Just have to know this.
What problems is the product solving and how is that benefiting you?
Just a great product that helps us get the job done. Great CRM! Great for sharing leads. We are still prior to launch, so we will see. I am so excited about how much time we will save in training.
Recommendations to others considering the product:
It's a great product, simple to use, VERY robust! We LOVE IT!
Easy to use!
What do you like best about the product?
Freshsales can hook up to your phone and email and you can log every interaction with your customers and easily go back and access them. You can also save picture to customer files. It has made keeping up and progressing the customer relationship easier than it has ever been.
What do you dislike about the product?
I have not found anything that I have not loved about this CRM.
What problems is the product solving and how is that benefiting you?
On top of an extremely user friendly interface, Freshsales lets you connect with your calendar to set appointments and tasks for you to work on. You can also set it to send a friendly reminder to the person you are meeting with.
Recommendations to others considering the product:
Just check it out! It's really hard not to like. It takes a bit to learn all of the different features but once you learn them, you will never go back to another CRM. Freshsales is the best and it is only getting better.
Great CRM software
What do you like best about the product?
All the integrations and built in dashboards
What do you dislike about the product?
A little bit more support videos on how to structure the lead and sales pipeline would be ideal
What problems is the product solving and how is that benefiting you?
Managing deal pipeline and all prospective leads.
Benefit is that everything is well structured and available at one place
Benefit is that everything is well structured and available at one place
Recommendations to others considering the product:
Good Sales CRM at great price
Best in use
What do you like best about the product?
1.Comfort while using
2.Valid option for sales action
3.Best in support
4.It reduce lots of time for an individual
2.Valid option for sales action
3.Best in support
4.It reduce lots of time for an individual
What do you dislike about the product?
There was nothing in freshsale to dislike .
What problems is the product solving and how is that benefiting you?
Sales track.Its very useful
Recommendations to others considering the product:
Nothing
Freshsales - A CRM to attract customers
What do you like best about the product?
The best feature I like about Freshsales is bulk mailing and report generation. When we need to send an email to a large audience then this is the tool for it.
It helps us in generating new leads for the business.
It helps us in generating new leads for the business.
What do you dislike about the product?
Nothing much as of now, all the features in the Freshsales are great and i personally don't have any dislikes
What problems is the product solving and how is that benefiting you?
We use freshsales as our primary CRM to send and receive emails from the users, sending bulk mailers when required, adding manual call logs, and tagging the lead status.
Recommendations to others considering the product:
The best CRM available in the market to solve the business problems, when we implemented this in our office we didn't have a much of exposure but the training given by freshsales was very good and we are now an expert of this product
Perfect for leads management
What do you like best about the product?
UI is very user friendly.
Easy kanban view to manage different stages of leads.
All in one software
Easy kanban view to manage different stages of leads.
All in one software
What do you dislike about the product?
Sometimes get slow while sending emails but overall no dislikes
What problems is the product solving and how is that benefiting you?
Deals and leads management
Recommendations to others considering the product:
Must use software for sales people
Leading App for Lead
What do you like best about the product?
Best part is to gather all the information on single platform.
What do you dislike about the product?
Should have desktop app or mobile app too.
What problems is the product solving and how is that benefiting you?
We are able to track the current sales and deals easily.Hope it would be in graphical format too.
Also looking froward for the reporting part if it is there.
Also looking froward for the reporting part if it is there.
Recommendations to others considering the product:
Freshsales we do not need to search more because everything is there in Name only.
Freshsales provides a systematic and intuitive approach to CRM
What do you like best about the product?
leads scoring analysis is the best one for me. Also i like the feature of email tracking to see when its been read by prospective lead or client.
What do you dislike about the product?
it should send an email of things to do in the morning on my email. Third party integrations are also a challenge currently but i am sure they are working on it.
What problems is the product solving and how is that benefiting you?
leads may go quiet after sometime and follow up is a pain to remember then. freshsales helps me keep everything in perspective
Recommendations to others considering the product:
if you in services industry and are looking for a streamlined approach towards sales. then this is the thing
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