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Easy to get started and intuitive to use
What do you like best about the product?
Everything just works and the automatic rules for scoring and updating leads reduces the need for manual input.
What do you dislike about the product?
I wish that when I sent a mass email to multiple people it would give an option to customize a few of the emails.
What problems is the product solving and how is that benefiting you?
Keeping sales organized
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Customizable, User Friendly, Efficient, Affordable, Success Oriented
What do you like best about the product?
How easy it is to customize to my own specifications and to navigate.
What do you dislike about the product?
The email section is not as user friendly as outlook.
What problems is the product solving and how is that benefiting you?
Note Taking and Follow ups are my main use of FreshSales. The report section and template section really allow me to pin point best practices .
Recommendations to others considering the product:
implement texting feature and calling feature
More Sales with Fresh Sales
What do you like best about the product?
The integration of the CRM, Freshdesk, with Fresh Sales as well as the functionality and features in the blossom version
What do you dislike about the product?
Too much profile fields, it would be good to choose which fields you want to add.
What problems is the product solving and how is that benefiting you?
Converting more leads into customers as you would not always know when to follow up for payment
Recommendations to others considering the product:
A must have
Easy yet sophisticated intelligence for your business
What do you like best about the product?
FreshSales provides sophisticated intelligence on your business in a simple and easy to use manner.
What do you dislike about the product?
There should be an option to combine/consolidate accounts and leads into one. I understand the need to break them into two, but in some cases (like ours), a deal and account are actually the same thing, yet we're required to input duplicate information as it relates to contacts, activities, etc....
What problems is the product solving and how is that benefiting you?
Sales cycle, sales activities, lead management, pipeline management, etc
Seamless
What do you like best about the product?
The product is easy to use, and fast in the app.
What do you dislike about the product?
Lot of variables, Can improve this by better understanding the Business you are designing the product for.
What problems is the product solving and how is that benefiting you?
In time status update.
In time access to the records.
In time access to the records.
Greate CRM tool
What do you like best about the product?
The Freshsale is very easy to use and on the other hand it gives you all the required features for a small business
What do you dislike about the product?
i didn't find anything to dislike so far
What problems is the product solving and how is that benefiting you?
mainly Leads followup
Has all that is needed
What do you like best about the product?
The integration with other tools in the platforms makes it a breeze to work with.
What do you dislike about the product?
Nothing in particular that I disliked in freshsales.
What problems is the product solving and how is that benefiting you?
Use of workflow makes automation a breeze.
User friendly CRM
What do you like best about the product?
Pretty user friendly. Everything right on your finger tips
What do you dislike about the product?
Would like more reporting features! I would like to see it a bit more interactive or complex.
What problems is the product solving and how is that benefiting you?
Sales cycle, monitoring the pipeline etc
Freshsales make your work easy and convenient
What do you like best about the product?
Filters and other features lessen the time and efforts
What do you dislike about the product?
some field like email cannot fully viewed that if does it may help a lot distinguished prospected client because of email domain
What problems is the product solving and how is that benefiting you?
The main challenges Freshsale resolve are keeping our leads/clients information, also all the transaction and activity may help to know more about how we close this deal or how it goes on that may improve our client relationship and transaction in the future.
Pretty awesome platform with the occaisional bug
What do you like best about the product?
I really love how you can easily group different clients to strategically contact specific segments of your customer base. Creates a lot of efficiency in my day to day
What do you dislike about the product?
Occasionally, there will be some weird laggy stuff that happens. Not a huge deal though, normally if I log in and log back out, it goes away
What problems is the product solving and how is that benefiting you?
Freshsales is making segmenting my customer base really easy. I'm making more reveneue for the company because of my smart views
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