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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,208 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Suneet B.

Wonderful

  • February 28, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use ,proper way to maintain huge database, can keep a tap on various activities happening at different locations
What do you dislike about the product?
nothing to dislike about fresh sales as its improving on daily basis and keeping up with the change
What problems is the product solving and how is that benefiting you?
follow ups, record on number of meetings done by over all sales team , very well data management


    Arts and Crafts

Customer care with Freshsales is a pleasure

  • February 28, 2018
  • Review provided by G2

What do you like best about the product?
The decision for Freshsales has fallen very quickly after a short test phase. The training in the CRM was very short, the applications on the phone are very stable and the customer care is a pleasure.

Above all, we value the Android app to record every customer call in the CRM and edit it immediately.
What do you dislike about the product?
We are from Austria and unfortunately the translations are not yet 100 %
What problems is the product solving and how is that benefiting you?
Customer care, customer acquisition


    Arthur S.

My experience of Freshsales

  • February 28, 2018
  • Review verified by G2

What do you like best about the product?
The ease of use and simple navigation stand out the most. Not to date myself, but I was an early Telemagic user back in the dos days... a goldmine reseller and an MS Dynamics user, as well as SalseForce. At FreshSales, what is unique is how you pull yourself through a record and process with their unique slider technology that draws you to the next field. If you don't need all the bells and whistles of SalesForce and want something robust for the price, Freshsales is the way to go. Their service and support is responsive and second to none.
What do you dislike about the product?
Sometimes there is a delay to move to the next field. This is because of the speed of the internet. I would also like to see better navigation when jumping between tasks.
What problems is the product solving and how is that benefiting you?
Simple campaigns, easy customization, quick search and a friendly, simple interface.


    Nav G.

Excellent CRM for a Startup

  • February 27, 2018
  • Review provided by G2

What do you like best about the product?
Pipelines and Scoring System , Email capability along with tracking
What do you dislike about the product?
few customisation , but Support team is good
What problems is the product solving and how is that benefiting you?
Sales pipeline and Tracking


    Accounting

Just too good

  • February 26, 2018
  • Review verified by G2

What do you like best about the product?
i was staring with this software some crittical. whenever i know it's too good for me!
What do you dislike about the product?
i have nothing say to you. if any need to reuire i will surely connect with you.
What problems is the product solving and how is that benefiting you?
Tax


    E-Learning

Freshsales

  • February 26, 2018
  • Review verified by G2

What do you like best about the product?
I like the fact that it is easy to use and very user friendly. I was quickly setup and could start managing leads, contacts and deals. For a startup company like ours Freshsales really helped us with an easy solution. I see a lot of options that can come in handy as our business grows.ddd
What do you dislike about the product?
It would have been nice to have some reporting on the free version as well.
What problems is the product solving and how is that benefiting you?
Managing my customers and deals
Later I would also like to use the campain features


    Warren S.

Clean, Easy and Fast

  • February 26, 2018
  • Review verified by G2

What do you like best about the product?
The clean interface, the very simple and straightforward.
What do you dislike about the product?
Nothing, great product. Can't fault it in any way.
What problems is the product solving and how is that benefiting you?
Task management, task completion, SLA tracking.


    Non-Profit Organization Management

Great CRM

  • February 25, 2018
  • Review verified by G2

What do you like best about the product?
The ease of use - simple, clean design and very easy to make changes to fields.
What do you dislike about the product?
No direct Shopify integration yet. More integration options with other platforms would make a big difference.
What problems is the product solving and how is that benefiting you?
ability to scale and see what is happening.
Recommendations to others considering the product:
Very easy to use compared to the others and setup in a day compared to all


    Information Technology and Services

An honest review of FreshSales

  • February 24, 2018
  • Review verified by G2

What do you like best about the product?
* Focused design
* Handy reports
* Unlimited users
What do you dislike about the product?
* Smart phone app could have been made a little better, user friendly & few handy features on homescreen or sidebar.
What problems is the product solving and how is that benefiting you?
I needed a streamlined sales process for my team, thus FreshSale's role came into picture.
Recommendations to others considering the product:
I was searching for alternatives to costly CRM products, that's how I found out about FreshSales.
I tried other products too, I liked FreshSales in comparison.


    Oil & Energy

Effective Sales Tool-Easy to Follow Along!

  • February 23, 2018
  • Review verified by G2

What do you like best about the product?
Integration of all the features and easy of use to implement the task are why I like it.
What do you dislike about the product?
Not sure I do not like anything...probably need some more time to learn all of the features
What problems is the product solving and how is that benefiting you?
Managing the Sales Process, keeping up with Suppliers and overall its a "one stop shop" for all my contacts