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Very user friendly
What do you like best about the product?
Best CRM for all your sales need. Easy to access and very helpful to keep all your data in it.Great work by the team!!
What do you dislike about the product?
As of now its good, but remainder notification in mobile app will be more useful.
What problems is the product solving and how is that benefiting you?
Regular followup of your customers and remainder in mail.
Recommendations to others considering the product:
Yes go for it!
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Good for Starters, but lacks detailed reporting that is required
What do you like best about the product?
One of the best things about Freshsales is its deals page, this gives us a birds-eye view of the entire sales pipeline for the month.
And for salespeople it became easier to prioritize and segregate deals based on their usecase and probability of closure.
Another thing we liked was the ability to autoasign / distribute leads to all the sales people available. That saved a lot of development time which we would have wasted.
The integration with Freshcall made it possible to track all sales calls , which was essential for us since our entire team is inside sales and conversation over a call needs to have certain quality standards. The integration allowed us to associate each call to a deal/contact based on their phone number. Which made it easier for our quality to check the same.
And for salespeople it became easier to prioritize and segregate deals based on their usecase and probability of closure.
Another thing we liked was the ability to autoasign / distribute leads to all the sales people available. That saved a lot of development time which we would have wasted.
The integration with Freshcall made it possible to track all sales calls , which was essential for us since our entire team is inside sales and conversation over a call needs to have certain quality standards. The integration allowed us to associate each call to a deal/contact based on their phone number. Which made it easier for our quality to check the same.
What do you dislike about the product?
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights.
There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose
Unable to filter Deals in the pipeline view beats the entire purpose of a pipeline view
There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose
Unable to filter Deals in the pipeline view beats the entire purpose of a pipeline view
What problems is the product solving and how is that benefiting you?
We have been using Freshsales for sales and lead tracking, especially for our inside sales team. Another thing we wanted was detailed analysis and reporting which Freshsales lacks.
From benefits point of view, it was easier to track our sales lifecycle. We have been able to fathom the resources required for our sales volumes and adjust the manpower and shifts accordingly
From benefits point of view, it was easier to track our sales lifecycle. We have been able to fathom the resources required for our sales volumes and adjust the manpower and shifts accordingly
Recommendations to others considering the product:
wait for it to evolve another 6 months should be good,
Freshsales - Catch the future now
What do you like best about the product?
I have found Freshsales easy to use. The information flow works really well. I also greatly appreciate their rating system as to the strength of a contact. These all help to create a truly robust system.
What do you dislike about the product?
One thing that Freshsales could do to improve the entry flow is to have a pull-down menu of countries noted alphabetically. This way one would not need to type in United States for instance.
What problems is the product solving and how is that benefiting you?
Freshsales enables me to keep all my client information in one place. It also is terrific at managing my sales funnel by enabling me quickly to monitor last contacts, schedules, and priorities.
Recommendations to others considering the product:
I encourage you to dive right in with this product. It is very, very well done. I am extremely pleased with the Freshsales team!
Most complete CRM
What do you like best about the product?
Freshsales helps must my CRM experience integrating many tools like call, text, email giving more automated experience when using the tool, it's very useful
What do you dislike about the product?
App bugged at first, but it was fixed, but it wasn't a thing that bother me
What problems is the product solving and how is that benefiting you?
Controlling the sales force
Recommendations to others considering the product:
Totally
Great Tool to enlarge the Leads
What do you like best about the product?
The possibilities that this tool has is amazing, I mostly like the automaticly campagnes.
What do you dislike about the product?
Until now, I didn't notice any dislike about this Tool, maybe in future.
What problems is the product solving and how is that benefiting you?
Our benefits with this programm, it's easy to track leads and contacst in different stages, so that succession is very easy. And you will never miss a task again.
Getting closer to our customers
What do you like best about the product?
The ability to save all the customers information, including calls, messages, address, websites.
Creating tasks really helps a lot when you have plenty assignments a day.
The link between Freshsales and Helpdesk is really helpful when connecting both platforms.
This platform is really intuitive and easy to learn how to use, even if you learn all by yourself you will not have any problem.
Creating tasks really helps a lot when you have plenty assignments a day.
The link between Freshsales and Helpdesk is really helpful when connecting both platforms.
This platform is really intuitive and easy to learn how to use, even if you learn all by yourself you will not have any problem.
What do you dislike about the product?
The platform is kind of heavy and makes the webpage slow most of the time.
Sometimes you don't get to see a contact full information.
You should prepare some kind of presentation for us users to find things easier, some of us are a little new to these kinds of platforms.
Sometimes you don't get to see a contact full information.
You should prepare some kind of presentation for us users to find things easier, some of us are a little new to these kinds of platforms.
What problems is the product solving and how is that benefiting you?
Having the more information possible in one place.
It eliminated the need to have a bunch of files with contact information for the customers
It eliminated the need to have a bunch of files with contact information for the customers
Recommendations to others considering the product:
Use the trial, but you will love this platform, for real.
I've using it for a year
What do you like best about the product?
The best thing is to keep track of all the activities you made with your customer. It helps us a lot when trying to reach all the goals our boss propose us. Also, it helps us know how to close a deal. It has a lot of information on it, it has easy to read tutorials on the data base.
What do you dislike about the product?
It is hard to work with it when the Internet connection start decreasing. Meaning that you need to have the best internet connection ever. Sometimes it gets crazy when trying to get the data base. Also, we cannot export the .CSV information from the data feed sheet we have. That is something hard to use.
What problems is the product solving and how is that benefiting you?
Is possible to keep track of the deals or new leads we are working with. It is hard to do that on paper. Also, we learn how to send cool emails to our clients
Recommendations to others considering the product:
They have to take time to read all the data they provide. It has a lot of tutorials in them.
Freshsales has a great UI and Easy to Use
What do you like best about the product?
I like the user experience of freshsales the best. It is very easy to use this software. The software helps you at every stage which is incredible. Moreover, you can also create templates to send emails which is another great feature in this tool.
What do you dislike about the product?
It asks for updation after somedays and take sometime to load.
What problems is the product solving and how is that benefiting you?
I have been sending emails to customer using this software. I did an email outreach compaign using this software and it was extremely easy to create sales funnel and leads segmentation in this software. I got great results using this softeare
Recommendations to others considering the product:
I would like to recommend this software to all people who are serious about marketing and want to make their outrezch process easy. However, it is bit costly so if you are newbie then you should look for mailchimp and other mailing services.
Very Knowledgeable team and system is really flexible to be customized to our needs.
What do you like best about the product?
Fresh sales has great Flexibility...............
What do you dislike about the product?
No dislikes..................................
What problems is the product solving and how is that benefiting you?
Stay on top of sales team.
Streamline interaction with customers.
Streamline interaction with customers.
Easy and effective
What do you like best about the product?
I’ve just started to use Freshasales and I’ve been really impressed about the ease of use and flexibility of this solution.
What do you dislike about the product?
The main limit that I see so far is related to the mobile app.
What problems is the product solving and how is that benefiting you?
The main business problems and related benefits is to start to have a real CRM for my own company.
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