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Invaluable sales tool
What do you like best about the product?
Simple to set up, Simple to use, powerful tool for any professional sales organization.
What do you dislike about the product?
pipeline display should be in sprout acc
What problems is the product solving and how is that benefiting you?
Having a simple to use CRM
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Easy to organise leads, allocate leads. We have a clear picture of warm/cold leads and what needs to
What do you like best about the product?
Its superbly organised and is has everything at the same place.
What do you dislike about the product?
Nothing as of now. I am quite comfortable using it.
What problems is the product solving and how is that benefiting you?
Leads organisation.
Good and getting better
What do you like best about the product?
a "can do" approach to new ideas that make you feel your working together
What do you dislike about the product?
not much to dislike - I ask they listen, and between us, I think we are truly getting what we as a customer wants. this is not normal for other companies though it should be.
What problems is the product solving and how is that benefiting you?
tracking new sales and managing servicing of existing sites
Recommendations to others considering the product:
ask for things you want them to develop - they listen
flexible and integrated solutions for SME
What do you like best about the product?
1. extremely flexible and integrated solutions for SME
2. Implementation was super fast, we manage to do this during one week
3. good support from local freshworks partner
2. Implementation was super fast, we manage to do this during one week
3. good support from local freshworks partner
What do you dislike about the product?
if you want to use inteligent contact forms on web site you need to upgrade all account to much more expensive plan
What problems is the product solving and how is that benefiting you?
too many sales contacts and leads in the same time, customer data in more than 3 applications, problem with raporting and forecasting. we connected frashsales with freshdesk - it works perfect
Recommendations to others considering the product:
trial period is the best way to check if system meets your requirements.
Easy to Use and Customize
What do you like best about the product?
I love how simple they make it to build an API, so that we can integrate with out current operating systems.
What do you dislike about the product?
Currently waiting for the ability to manage emails through the phone app, but I understand that it is in the works.
What problems is the product solving and how is that benefiting you?
The ability to manage our leads and contacts in the most efficient way possible.
Awesome solution to manage sales pipeline
What do you like best about the product?
Visibility of leads in the pipeline according to stages of the deal. Also the automatic call pop up to record notes on the mobile app after you've called a lead is extremely convenient. Reports can be created and generated as desired
What do you dislike about the product?
I think it will be nice to have all account details directly available when you click on a Deal instead of having to click on the linked account and then the linked contact.
What problems is the product solving and how is that benefiting you?
I manage the end to end said process for a business vertical. Fresh sales helps in making the entire process streamlined. More visibility and no risk of duplication of effort in the team
Recommendations to others considering the product:
Got to have it if you want to manage your sales process better.
The best experience in CRM for Sales
What do you like best about the product?
With freshsales, I can do a content management with my product through a score. This is the best in my opinion.
What do you dislike about the product?
With freshsales, I can't get a clear view of the timeliness of my deals in kanban view.
What problems is the product solving and how is that benefiting you?
I'm getting faster sales and getting better leads.
A One-Stop CRM
What do you like best about the product?
I like best their tech support. I spoke to a live person and had someone follow up on me immediately.
What do you dislike about the product?
Nothing yet so far I have aspects of this software to discover as I am just implementing.
What problems is the product solving and how is that benefiting you?
CRM - prospects follow up and creating a pipeline that others can follow up on when I'm out of the office.
Recommendations to others considering the product:
Do the 1 month trial to familiarize yourself with the menu and all its amazing options
Cleanest CRM Used To Date
What do you like best about the product?
The import function of company/personal information from other CRMS has been seamless. In addition, I love the score that is given to prospects as more information/activity is logged under that contact/company. The ability to move a prospect through different stages of a deal has been great for transparency to upper management. By telling me the last time i had contact with a lead, it is keeping me follow-ups much more regular yet not too frequent.
What do you dislike about the product?
I think the account section should not populate your "deals" until they have been won. When i put potential deal worth amounts in the deals tab, they are automatically being moved to the "accounts" tab even though they are not accounts yet. I think it is more than appropriate to pull information for someones linked in the account but I think it is just creepy and counterproductive to be pulling in peoples twitter and other social media account information and pictures.
What problems is the product solving and how is that benefiting you?
Staying accountable with current prospects. Freshsales also prevents other salesmen from stepping on each others toes.
Satisfied user
What do you like best about the product?
Using Freshsales in our workplace makes our tasks more easy and independent. It gives us freedom from micromanaging people, makes it more effective for our people in doing their tasks and meeting deadlines because of the features of Freshsales. We can directly call our client thru this app and see if they have opened the proposal email we sent to them. We can also get an Uber directly thru appointment schedules. All in all it was great using Freshsales!
What do you dislike about the product?
Slow loading when it comes to lead list
What problems is the product solving and how is that benefiting you?
Micromanaging people
More independency in workplace
More independency in workplace
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