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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,208 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Best Lead Management Sofware

  • April 23, 2018
  • Review verified by G2

What do you like best about the product?
Lead flow can be managed easily under same window
What do you dislike about the product?
Sometime bug resolution time extends but it get resolved
What problems is the product solving and how is that benefiting you?
Detailed analysis of reports along with the chart which is helpful in business analytics


    Information Technology and Services

User-friendly

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
The Lead scoring of Freshsales, it really helps me to qualify Leads.
What do you dislike about the product?
None so far. I love how does Freshsales build for.
What problems is the product solving and how is that benefiting you?
Freshsales is a very user-friendly system, we can now use it more conveniently and hassle-free. I can monitor my Leads, Contacts, and Deals without missing any appointment or tasks associated with each. I love it when I can generate reports and extract it as a backup file.


    Marketing and Advertising

Smooth and efficient

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
I like the way data is managed by freshsales and made available easily.
What do you dislike about the product?
When a few tabs are open, freshsales is consuming my RAM and making my system slow.
What problems is the product solving and how is that benefiting you?
Managing different types of clients
Recommendations to others considering the product:
Awesome


    Marketing and Advertising

Amazing Work Flow

  • April 21, 2018
  • Review provided by G2

What do you like best about the product?
The best part about this is we have all the possible required details under one roof instead of opening and working on many portals. From lead generation to locking the deal, its all done very easily. Its always a great and important part of my work. Helps in getting productivity efficiently.
What do you dislike about the product?
Nothing as such. working great for me :)
What problems is the product solving and how is that benefiting you?
Hassle free for any information searching.
helps in maintaining the monthly reports.
Helps in getting relatives leads.


    John Edison R.

Excellent tool for commercial management and clients

  • April 20, 2018
  • Review verified by G2

What do you like best about the product?
Excellent tools for managing prospects and leads, particularly the functionalities of centralizing communication with clients and the automatic advancement in the client's pipeline greatly help organize the commercial flow of any company.

The customization features according to the business that wishes to use it allow it to easily adapt to any business logic or existing flow.
What do you dislike about the product?
Possibly the only feature I didn't like is the fact that when linking an email account, an automatic scan of that email is performed, which generates a series of conversations that may not be related to the commercial flow.
What problems is the product solving and how is that benefiting you?
Improvement of the communication process with our clients, management of prospects, leads, and follow-up, particularly the management of these used to be carried out by each sales advisor, however, this causes the attention to these clients to become decentralized and difficult to organize, validate, and control. By using Fresh Sales, the entire commercial team is aligned in the same direction, which ultimately allows for centralized management and ensures that the status of our clients is known at all times.
Recommendations to others considering the product:
I recommend evaluating the characteristics of the platform, particularly evaluating the customization module since although the functionalities found in the base version are super good, if a little time is effectively spent on customization, an additional degree of satisfaction can be achieved.


    Sheila C.

Finally, a system that works seemlessly

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
Everything is so obvious and easy to follow.
What do you dislike about the product?
There is nothing at this stage that I would say I disliked.
What problems is the product solving and how is that benefiting you?
We are linking all incoming and outgoing emails straight into Freshsales.... bliss!
Recommendations to others considering the product:
If you love integration with your incoming and outgoing mail then this is the product to seriously consider


    Health, Wellness and Fitness

Very intuitive product

  • April 18, 2018
  • Review verified by G2

What do you like best about the product?
The selfservice model
subdomains
custom workflow
apis
What do you dislike about the product?
not able to assign dynamic value to customfield
What problems is the product solving and how is that benefiting you?
I want to manage /engage with my leads and partner leads


    Apparel & Fashion

Clean-Easy CRM

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
Easy integrations, email services and simple to use
What do you dislike about the product?
Service can be slow, have to follow up a few times
What problems is the product solving and how is that benefiting you?
B2B business solution


    Information Technology and Services

Great Experience

  • April 17, 2018
  • Review provided by G2

What do you like best about the product?
The ease with which I can manage my sales pipeline!
What do you dislike about the product?
There is a bit of lag while loading pages!
What problems is the product solving and how is that benefiting you?
Managing my sales funnel, easy maintenance of tasks related to each prospect/ clients.
Recommendations to others considering the product:
Great product to manage all of your business!


    Computer Software

Works great!

  • April 15, 2018
  • Review verified by G2

What do you like best about the product?
Really like the way that Freshsales allows me to keep track of my leads. Everything is laid out in an easy to interpret manner, and I don't have to do much digging to find what I'm looking for. Wouldn't change anything about the layout, as it is very easy to navigate. This is the best CRM management tool that I have used thus far and hopefully will be the last one, as I am extremely satisfied with it's performance and the ability for it to take care of everything without me having to do anything different.
What do you dislike about the product?
If numbers are inputted without a country code it tries to dial the area code as if it's in a different country.
What problems is the product solving and how is that benefiting you?
Doing it all for me!
Recommendations to others considering the product:
Works really well! Haven't had any problems using it myself.