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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,201 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Excellent frontend

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
I like how freshsales is organized and give users the best expiriencce
What do you dislike about the product?
nothing, freshsales is on of the best crm systems ive tried
What problems is the product solving and how is that benefiting you?
Voip , following up with leads and keeping everything steady


    Bunty J.

Good Job

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
The reporting system is very as we get a lot of and accurate data.
What do you dislike about the product?
you can only fetch 25,000 data at a time
What problems is the product solving and how is that benefiting you?
sales, equal lead distribution for agents


    Pav D.

Very useful and does what you need.

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
The fact that it tracks when a client opens their e-mails and lets you know is very handy.
What do you dislike about the product?
Currently you can only upload one file at a time and this can be time consuming.
What problems is the product solving and how is that benefiting you?
We can now allocate sales to the correct people.
Recommendations to others considering the product:
To be able to drag and drop files in to upload would be useful.


    Information Technology and Services

Best Lead Management Sofware

  • April 23, 2018
  • Review verified by G2

What do you like best about the product?
Lead flow can be managed easily under same window
What do you dislike about the product?
Sometime bug resolution time extends but it get resolved
What problems is the product solving and how is that benefiting you?
Detailed analysis of reports along with the chart which is helpful in business analytics


    Information Technology and Services

User-friendly

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
The Lead scoring of Freshsales, it really helps me to qualify Leads.
What do you dislike about the product?
None so far. I love how does Freshsales build for.
What problems is the product solving and how is that benefiting you?
Freshsales is a very user-friendly system, we can now use it more conveniently and hassle-free. I can monitor my Leads, Contacts, and Deals without missing any appointment or tasks associated with each. I love it when I can generate reports and extract it as a backup file.


    Marketing and Advertising

Smooth and efficient

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
I like the way data is managed by freshsales and made available easily.
What do you dislike about the product?
When a few tabs are open, freshsales is consuming my RAM and making my system slow.
What problems is the product solving and how is that benefiting you?
Managing different types of clients
Recommendations to others considering the product:
Awesome


    Marketing and Advertising

Amazing Work Flow

  • April 21, 2018
  • Review provided by G2

What do you like best about the product?
The best part about this is we have all the possible required details under one roof instead of opening and working on many portals. From lead generation to locking the deal, its all done very easily. Its always a great and important part of my work. Helps in getting productivity efficiently.
What do you dislike about the product?
Nothing as such. working great for me :)
What problems is the product solving and how is that benefiting you?
Hassle free for any information searching.
helps in maintaining the monthly reports.
Helps in getting relatives leads.


    John Edison R.

Excelente herramienta de gestión comercial y clientes

  • April 20, 2018
  • Review verified by G2

What do you like best about the product?
Excelentes herramientas para la gestión de prospectos y leads, particularmente las funcionalidades de centralización de comunicación con los clientes y el avance automático en el pipeline del cliente ayudan en gran medida a organizar el flujo comercial de cualquier compañía.

Las características de personalización según el negocio que lo desee utilizar permite que se adapte fácilmente a cualquier lógica de negocio o flujo que exista.
What do you dislike about the product?
Posiblemente la única funcionalidad que no me gustó es el hecho que al vincular una cuenta de correo se realiza un escaneo automático de dicho correo lo que genera una serie de conversaciones que posiblemente no estén relacionadas con el flujo comercial.
What problems is the product solving and how is that benefiting you?
Mejora del proceso de comunicación con nuestros clientes, gestión de prospectos, leads y seguimiento particularmente la gestión de estos solía ser realizada por cada asesor de ventas, sin embargo esto hace que la atención de dichos clientes se descentralice y sea difícil de organizar, validar y controlar, al utilizar fresh sales se logra que todo el equipo comercial esté alineado en una misma dirección lo que finalmente permite una gestión centralizada y que en todo momento se conozca el estado de nuestros clientes.
Recommendations to others considering the product:
Recomiendo evaluar las caracteristicas de la plataforma, particularmente evaluar el módulo de personalización ya que aunque las funcionalidades que se encuentran en la versión base son super buenas, si efectivamente se utiliza un poco de tiempo en la personalización se logra llegar a un grado adicional de satisfacción.


    Sheila C.

Finally, a system that works seemlessly

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
Everything is so obvious and easy to follow.
What do you dislike about the product?
There is nothing at this stage that I would say I disliked.
What problems is the product solving and how is that benefiting you?
We are linking all incoming and outgoing emails straight into Freshsales.... bliss!
Recommendations to others considering the product:
If you love integration with your incoming and outgoing mail then this is the product to seriously consider


    Health, Wellness and Fitness

Very intuitive product

  • April 18, 2018
  • Review verified by G2

What do you like best about the product?
The selfservice model
subdomains
custom workflow
apis
What do you dislike about the product?
not able to assign dynamic value to customfield
What problems is the product solving and how is that benefiting you?
I want to manage /engage with my leads and partner leads