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Useful for heatmaps
What do you like best about the product?
The heatmaps are very useful for CRO purposes
What do you dislike about the product?
Inability to save/download interactive heatmaps - can only save/download static images
What problems is the product solving and how is that benefiting you?
The heatmaps are useful for CRO
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Amazing CRM for first timers
What do you like best about the product?
It is easy to set up and keep your sales process very tidy
What do you dislike about the product?
The is no option to add a lead stage pipeline
What problems is the product solving and how is that benefiting you?
Organizing the sales process of the sales reps
Recommendations to others considering the product:
Before making any changes be sure to understand what you can configure. Always make an outline of the sales process.
Working well!
What do you like best about the product?
I like how simple the interface is with Freshmarketer and also how easy it is to get the reporting that I need from it.
What do you dislike about the product?
Nothing so far. We have had a great experience using it over the last 2 months
What problems is the product solving and how is that benefiting you?
We are using it to track the effectiveness of several self-service processes with our customers. We have been able to see the impact of specific messaging and also what we may want to change.
Full-featured website UX testing
What do you like best about the product?
Freshmarketer has great heatmaps as well as a/b testing without any coding required. Using session replay, you can see what users do on your website to identify problem areas. The simple funnel tool is a good addition.
What do you dislike about the product?
It's a mish-mash of features, many of which we don't use like split URL testing, polls, and forms. It'd be good to see more intelligence added, e.g. pointing out certain buttons etc. that see a spike in clicks.
What problems is the product solving and how is that benefiting you?
Freshmarketer helps us see how users interact with our marketing website, and helps us optimize it to make the user's journey more streamlined to convert more users.
Freshsales is the perfect solution to help our customers and manage all our relationships
What do you like best about the product?
we love that we can link the system with my email, it facilitates many situations and I can be aware of its operation. the software is very light which makes sales more fresh and abundant
What do you dislike about the product?
for our company analyzing this software we are disgusted that when we want to modify my system of my works it can be a bit complicated for us, since it can not configure the alarms, it lacks many features
What problems is the product solving and how is that benefiting you?
is resolving the optimization of sales by this means, streamlines processes since it has search filters, very timely way the database of our contacts. It is very broad with the membership since with only one I can include ten of my employees and clients and it is something that very little systems have included.
Recommendations to others considering the product:
This is a good opportunity for you to acquire this product as it optimizes the databases of your contacts and has good features of easy handling
Cheaper Alternative to SalesForce with easy UI
What do you like best about the product?
I like that it is very easy to visually see all of your deals and their stage in the pipelien.
What do you dislike about the product?
Chrome extension is often glitchy and does not work.
What problems is the product solving and how is that benefiting you?
I am able to better forecast and predict my monthly revenue.
Cheaper alternative to SalesForce
What do you like best about the product?
Campaigns are good, the deals view is very useful.
What do you dislike about the product?
Chrome extension is often very glitchy - no way to automatically add new leads to FreshSales from emails.
What problems is the product solving and how is that benefiting you?
Keeping track of leads and deals, and useful for projection of revenue.
Freshsales-1st class
What do you like best about the product?
Freshsales is super easy to use, organized, and the price point is great.
What do you dislike about the product?
I have yet to find something that I do not like.
What problems is the product solving and how is that benefiting you?
We are organizing and optimizing our sales process and customer tracking.
Good tool to know and analyze about who see your website
What do you like best about the product?
Through my website grew they wanted to be aware of those who visited and maintain a good interaction with them. Freshmarketer offers me tools to perform good quality A / B tests, funnel analysis and heat maps. The best part is that it is an easy to use, intuitive and innovative software.
What do you dislike about the product?
Even with all the tools they offer I must admit that the interface is usually a bit slow, I could not know if it just happens to me, I hope this can be solved soon, meanwhile your support team always keeps up with the ' problems that users present and that is a step forward.
What problems is the product solving and how is that benefiting you?
Fresharketer has been very helpful in the way of developing my website, usually this used to cause me great inconvenience, but since I started using Freshmarketer I can easily know everything that is happening daily and keep integrating the analysis and archiving it.
Freshsales is simple & fantastic productivity
What do you like best about the product?
The product is very easy to use, top-class UX and feature-rich too. Lead, Account based sales and Sales Email campaigns features makes very good use for the sales team at Explara.
What do you dislike about the product?
I wish they have the Google Chrome plugin to work inside gmail for a few quick things.
What problems is the product solving and how is that benefiting you?
We need a Sales CRM tool that is simple, good reporting and helps the team to improve productivity. Freshsales has matched all these requirements.
Recommendations to others considering the product:
Freshsales is the best and heading in right direction. You will not regret using Freshsales.
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