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Freshsales we love it for its sales tracking system
What do you like best about the product?
We like the organization that grants for the management of tasks. These can be easily integrated into our email. Its integrated CRM is excellent at allowing us to make phone calls on its own, without the need to resort to other communication softwares. Your channel system has made our customer management much simpler. We like your views of business processes to be customizable.
What do you dislike about the product?
We do not like the customer account manager to be confused with the contact manager (they look a lot like each other). We are annoyed that the column editor can not organize them by using automated filters (dates and type of sales project, for example). We have found that their customer service management tools are quite poor, as in the case of their analysis function, or the email response tool.
What problems is the product solving and how is that benefiting you?
Freshsales has proved to be very beneficial for marketing by email, and therefore to improve the automation of our sales force. With freshsales it has become easier to manage leads, as well as sales contracts. We are also in better contact with customers, thanks to its internal chat integration.
Recommendations to others considering the product:
Freshsales is a completely recommended service to work with large contact lists, and to track interactions with them. It is perfect for the distribution of potential clients, as well as for their evaluation. We also recommend it for the management of sales funnels.
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Freshmarketer has integrated a good system of sales funnels
What do you like best about the product?
We really like your A / B test management system. It is excellent to be able to create statistical relevance analysis, and sales funnels. In addition, freshmarketer allows the creation of maps terms for testing, and the segmentation of marketing campaigns, and public. We also like your landing page management tool, with which you can also manage forms online. Its communications panel is quite centralized.
What do you dislike about the product?
The platform does not allow handling surveys within our website, which limits us a bit when making feedback collections. It does not allow to create radial or territorial cartographies, in the case of thermal maps. These are not integrable either. We do not like its function of optimization of conversion rates, nor its manager of work objectives.
What problems is the product solving and how is that benefiting you?
Freshmarketer has helped us a lot with the management of thermal maps, and with the conversion of visitors to our website, thanks to functions of A / B tests and session repetitions. Its price of $ 99 per month seems very convenient to us, because we do not have a big budget for software, since we are a small company.
Recommendations to others considering the product:
Freshmarketer is a very robust tool for the conversion of web page visitors. It is excellent for making public segmentations, and for the cartography of behaviors. This is a recommended platform for small sales teams, since with it it is very easy to organize. It's very good.
The Metrics Help So Much
What do you like best about the product?
Automatic emails with information regarding performance
What do you dislike about the product?
It seems like it isn't the main focus of the freshworks suite, so I'm a new user and it just was thrown in as a bundle, but it has a ton of potential.
What problems is the product solving and how is that benefiting you?
We didn't know what our funnel conversion and drop off % were - and this absolutely solves that issue.
Recommendations to others considering the product:
This is my first experience with this type of software, so I don't have anything specific to compare it with. I just know that trying to use Google Analytics alone for measuring conversions is a nightmare and it was much easier using FM.
Very Helpfull
What do you like best about the product?
I am owner of a travel company we used another software before for marketing but now i choose fresh marketer as our partner it is very helpful for us to manage all inquiries and marketing. I will recommend to use this as your partner because they have great team always ready for my help.
What do you dislike about the product?
fresh marketer is a little bit lengthy to understand but when i am working in to it their team help me a lot and give me free hand set my own requirements.
What problems is the product solving and how is that benefiting you?
we used another software for marketing our travel company but with fresh marketer it is very easy to connect with social media also and start marketing everything on one portal.
Recommendations to others considering the product:
best software and their google chrome extension feature is also best
Easy and robust at the same time.
What do you like best about the product?
We like how easy it was to configure it, the different tools it offers us for analysis, A / B tests, funnel and many others, it shows us everything in a main page, which makes it manageable to handle it. Freshmarketer is a robust tool ideal for marketers and marketing teams, in our organization we are very familiar with their way of working so efficiency and dynamism are growing all the stronger.
What do you dislike about the product?
The price seemed high to us; but in fact it was worth the investment, Freshmarketer fulfilled and fulfilled our expectations, the work flow is kept clean in the same place, possibly it should have deeper functions and it is not of great inconvenience for our company.
What problems is the product solving and how is that benefiting you?
The point of time is what has solved us the most, its tools are designed for digital advertisers, and that's great very useful, it has several alternatives and adapts to each need is a powerful tool for testing, without complications or mistakes as long as you manage to manage it completely, this is a tool that has made our company grow potentially.
Recommendations to others considering the product:
It is based on the cloud and the web can do an excellent job at any time, we love the way it is configured in the connection of the tests and other applications, it has a free version but it is very basic, no clutter its cost is high for the small business; but it's worth it for its characteristics.
A complete system for your sales area
What do you like best about the product?
The tools of Freshsales to track sales are quite complete. These tools give you a lot of important information to analyze the process of selling a product from the beginning to the end. Being able to review all the details in an integral way helps you to access more data and improve the sales process to see what is most wrong and what is best working.
You can make contacts through mail, calls and also identify potential customers who may be interested in your products. The calls are a good way to establish contact with potential customers, since it is a more direct way to know their interests and to be able to better inform them about all the characteristics of the products.
You can make contacts through mail, calls and also identify potential customers who may be interested in your products. The calls are a good way to establish contact with potential customers, since it is a more direct way to know their interests and to be able to better inform them about all the characteristics of the products.
What do you dislike about the product?
The interface is somewhat simple, it lacks some functionalities and the menu has difficult options to access. Many times when you are looking for a specific tool or configuration you must get into several different menus until you find one of them in one of them. They should better organize all the menus so that everything is more visible.
What problems is the product solving and how is that benefiting you?
Our sales are now more effective. With freshsales we have been able to improve the sales system and we have managed to see what mistakes we made in some parts of the process. Analyze the information of the entire sales process has served to adapt and make changes quickly.
We communicate more directly with our customers through Freshsales. We mainly use telephone calls, since it seems like a good way for the client to know our products better and we know what they want.
We communicate more directly with our customers through Freshsales. We mainly use telephone calls, since it seems like a good way for the client to know our products better and we know what they want.
Recommendations to others considering the product:
Getting your sales area to grow and your customers to be more satisfied with the products your company sells is very important. A tool like Freshsales is a great addition to make the sales process more complete, efficient and profitable.
Freshmarketer is a great option for digital marketing
What do you like best about the product?
There are quite a few things that we have liked about this software for heatmap. Firstly, its deployment in the cloud (very stable) and its orientation for sales management. Freshmarketer offers the user a test management tool, with which it is excellent to conduct market studies. It also allows the possibility of creating, organizing and segmenting marketing campaigns for email.
What do you dislike about the product?
What we did not like about this platform is its price. Freshmarketer costs an investment of $ 99 per month, which seems excessive that there are other software heatmap cheaper and with the same specifications. The visual editor of freshmarketer is slow and not very customizable (a problem for marketing automation) and its radial mapping management tool takes a long time to work.
What problems is the product solving and how is that benefiting you?
Thanks to our use of the freshmarketer platform our sales management has become much faster. Our handling of landing pages has become more varied, and now we are allowed to perform statistical relevance analysis of each marketing campaign. It has also facilitated the creation of thermal maps and the mapping of behavior in these.
Recommendations to others considering the product:
Freshmarketer is a highly recommended service if you take into account the limited availability of software on the market for the use of map terms for A / B tests. Its use is highly recommended to segment evidence either by public or by zones.
organizing our clients and analyzing potential customers is no longer a problem
What do you like best about the product?
As we were managing this software, Freshsales has excelled in effectively doing the tracking and tracking to make a timely sale. Through this software has driven our production, since in a short time makes its processes effective and timely, it is a high performance software, easy to feed and store data so that our sales are safe and efficient.
What do you dislike about the product?
The disadvantages of this software may be that it lacks many functions, they must add more functions and tools to lead to an efficient and timely optimization, its interface is simple, its main task is to improve its interface to make it more striking and pleasant for administrators.
What problems is the product solving and how is that benefiting you?
Freshsales can be said to be practical, with good functions, its traces are effective, it can make calls and send corporate emails, it allows us to organize our clients and to analyze potential clients.
Recommendations to others considering the product:
Without demerit is a software with great advantages, which can help a micro and macro company, is good tools, which quickly support your company, is the best
Freshmarketer: The software that optimizes the conversion rate.
What do you like best about the product?
Its multiple functions and applications and it is of great help to me and my team, the excellent A / B testing tool and the sales funnel even more.
We save a lot of time which is an advantage to my company, the Chrome extension is great I can not complain because creating and managing campaigns directly from the browser is another level.
We save a lot of time which is an advantage to my company, the Chrome extension is great I can not complain because creating and managing campaigns directly from the browser is another level.
What do you dislike about the product?
Freshmarketer is expensive, the free plan is very basic is not what I need, as marketers, we like to save money.
We are aware that these tools must be expensive because of their quality, however, it does not hurt anybody to save money, otherwise it is very useful for my company.
We are aware that these tools must be expensive because of their quality, however, it does not hurt anybody to save money, otherwise it is very useful for my company.
What problems is the product solving and how is that benefiting you?
It is a powerful tool, we have done very well with A / B tests, split URL tests, and funnels.
The company has better understood the behavior of users, and has many features to experience, great documentation and its interface is nice.
The company has better understood the behavior of users, and has many features to experience, great documentation and its interface is nice.
Recommendations to others considering the product:
For its ease of use and great functions Freshmarketer is recommended by my company, its technical support is considered.
This tool could give you great optimization to your organization, be it marketing marketing or digital marketers, maybe a price for many (I include myself) high but it's worth it.
This tool could give you great optimization to your organization, be it marketing marketing or digital marketers, maybe a price for many (I include myself) high but it's worth it.
very timely our sales, simple that makes its handling easy.
What do you like best about the product?
We identified a progress through this software, Freshsales has been an essential strengthening for this company, through it we monitor our sales, we also identify potential customers to run our corporate businesses, it is new and practical because we can send emails, make calls, phone conversations, very timely, their traces are effective, it is agile to perform any operation.
What do you dislike about the product?
Disadvantages would be the interface, it is very simple, they should improve it a bit more, when it is opened by means of Android mobile devices it is very slow and sometimes it does not open, they should make a light application to be more practical when driving by mobile.
What problems is the product solving and how is that benefiting you?
Our company is pleased with this acquisition, this software, despite the little time that has been used, has greatly strengthened our labor management, making our sales very timely, we are happy to have this software, it is very complete compared to other software similar, also has a simple interface that makes it easy to use.
Recommendations to others considering the product:
We can say that they can acquire this software without any fear, it is a very good software and it carries out organization to its follow-ups and sales management, it is very effective in carrying out each process.
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