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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,208 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Pretty good till now

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
We use it do it all our sales activities. The best thing being the email campaigns.
What do you dislike about the product?
Not much to dislike but sometimes bugs do come here and there
What problems is the product solving and how is that benefiting you?
We at currently channelling our sales activities


    Bharatratna K.

A great platform to have for prospecting as well as closing deals.

  • June 19, 2019
  • Review provided by G2

What do you like best about the product?
It really helps me to up to date with my all day activities as well as with the help of this feature i can able maintain the good relationship with my clients.
It also helps me to close the deals & Freshsales provide me the great visibility in order to taking follow up with clients.
What do you dislike about the product?
Currently I didnt observed such cons about the freshsales.
What problems is the product solving and how is that benefiting you?
I can clearly see my improvement as well as my business profit.
Recommendations to others considering the product:
One of the most easiest platform to do better business and sales.


    Albert H.

"CRM for Business"

  • June 18, 2019
  • Review provided by G2

What do you like best about the product?
Freshsales has a well-planned interface that is truly agreeable to utilize and simple to explore. It is very efficient by subcategories, client database and the board of potential customers, we couldn't be progressively agreeable, it has everything incorporated and the important conditions to build the offers of your business, its cost is open and has a free form. Freshsales arranges and tracks the undertakings of our clients, doing consequent meet-ups and regulating future associations. It can empower making calls and sending messages to potential customers, it impacts reports and ordered examination of our customers to improve our arrangements and streamline work shapes.
What do you dislike about the product?
I haven't yet gone over a specific confinement in Freshsales. Up until now, so great!
What problems is the product solving and how is that benefiting you?
With Freshsales we have a superior followup and speedier reactions to messages. We are rapidly picking up bits of knowledge into our business channel and how to help our customers all the more deliberately. This gives more an incentive to the business and our customers.
Recommendations to others considering the product:
The general experience is incredible and it's consoling to realize that the help group are so useful. Keep your group profitable and hold customers, call customers legitimately from CRM and a point by point outline of leads and clients. I recommend!


    Financial Services

It is amazing!

  • June 17, 2019
  • Review provided by G2

What do you like best about the product?
I love the bulk email feature and the ability to get rid of leads that have bouncing emails very quickly and efficiently!
What do you dislike about the product?
I don’t dislike anything. I like that the CRM has custom settings and you can send custom bulk emails depending on what stage of the deal they are in.
What problems is the product solving and how is that benefiting you?
I am solving the problem of weeding out any leads that have non working emails.
Recommendations to others considering the product:
If you like email campaigns then this is the product for you!


    Ryan O.

Great product, very happy

  • June 17, 2019
  • Review provided by G2

What do you like best about the product?
simple, intuitive interfaces with great power and intelligence. Feature rich without being complicated.
What do you dislike about the product?
SMS is not functional yet. They have the feature, but you have to go outside the platform to read messages. I am told they are working on it.
What problems is the product solving and how is that benefiting you?
Every business needs a CRM - I guess the problem is organizing, initiating, responding and tracking customer data.


    Computer Software

Freshsales is completing our customer support pipeline

  • June 17, 2019
  • Review verified by G2

What do you like best about the product?
Freshsales is a clear, easy to use CRM without a lot of the clutter of some of the systems I have used. The integration into the complete Freshworks SAAS suite meant it was a clear winner for us.
What do you dislike about the product?
The thing I dislike about Freshsales is the same thing I dislike about all CRM systems, the inability to create business connections who are influencers only and not linked directly to a 'deal' but we are speaking to them about this.
What problems is the product solving and how is that benefiting you?
Creating a customer focused solution from the heart of our online product through to support and sales.
Recommendations to others considering the product:
Ease of on-boarding


    Information Technology and Services

Freshsales

  • June 17, 2019
  • Review provided by G2

What do you like best about the product?
A very user friendly software. Campaigns scheduling is the best feature.
What do you dislike about the product?
Email status is sometime not recorded correctly.
What problems is the product solving and how is that benefiting you?
I am currently using freshsales as a CRM and to schedule my campaigns.


    Environmental Services

Great Product

  • June 15, 2019
  • Review verified by G2

What do you like best about the product?
The ease of using the CRM. Being able to customize it to your needs. I really like the look of it and the ease of use from lead to deal.
What do you dislike about the product?
I like it all. The one area I would say I would like to see is to be able to download recordings.
What problems is the product solving and how is that benefiting you?
Organization of data and sales cycle.
Recommendations to others considering the product:
Download call recordings


    Kenzman L.

Comfortable

  • June 14, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use search engines, segmented and result driven platform.
What do you dislike about the product?
Freshsales makes your work easier, the platform gives room for great experiences and better access the storage of information.
What problems is the product solving and how is that benefiting you?
Swift and easy input of freshworks, leaving all details stored up and easy to find for use later.
Recommendations to others considering the product:
Use for easier works


    Cristina T.

A versatile alternative to mainstream CRM solutions

  • June 13, 2019
  • Review provided by G2

What do you like best about the product?
Freshsales is very user friendly, it took me 10 minutes to asimilate. It is also highly customisable. Although there are plenty out of the box settings that you can use, the tool also offers advanced admin and integration features.
What do you dislike about the product?
I haven't yet come across any particular limitation in Freshsales. So far, so good!
What problems is the product solving and how is that benefiting you?
It helped me track campaigns, leads and deals in a neat, structured manner
I could bundle and organise contact information exactly as needed
Communication through system generated alerts/emails is very helpful
Adding attachments to deals and all additional features made follow up a lot easier
I can generate custom reports which proves handy when having close contact with customers