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A fresh sales tool that makes it easy for your salespeople to sell from day one, Freshsales
What do you like best about the product?
Freshsales unifies every aspect of your business process, from marketing to data management.
What do you dislike about the product?
Sometimes there were some errors, but helps us a lot
What problems is the product solving and how is that benefiting you?
With Freshsales, businesses can analyze clients and prospects in-depth. Lead management becomes more accessible, faster, and more efficient.
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Run your business with Freshworks CRM.
What do you like best about the product?
It allows me to keep track of new leads and business.
Set holdovers for tasks and follow-ups.
Organize contacts.
Automatically send emails to contacts.
Sales sequence.
Module for easy navigation.
Set holdovers for tasks and follow-ups.
Organize contacts.
Automatically send emails to contacts.
Sales sequence.
Module for easy navigation.
What do you dislike about the product?
The user interface should be more intuitive and easy to use.
The technical support is not up to par.
The technical support is not up to par.
What problems is the product solving and how is that benefiting you?
It shortens the sales cycle, which allows me to know the intentions that a potential client has when visiting our website and to know how to proceed with our sales marketing tactics.
Helpful task reminders to stabilize both follow-ups to close more deals.
Keeps all contacts and inquiries in one place.
Helpful task reminders to stabilize both follow-ups to close more deals.
Keeps all contacts and inquiries in one place.
Amazing CRM for Sales Funnel
What do you like best about the product?
I loved using Fresh sales it really helps me to have track of my accounts, contacts, and the current stage of the sale.
The UI is really great, If I forgot something it reminds me to do it via notification.
The UI is really great, If I forgot something it reminds me to do it via notification.
What do you dislike about the product?
Nothing was found to dislike. I really enjoy using fresh sales.
What problems is the product solving and how is that benefiting you?
Having track of the account that I'm persuing, Deal stage and comments helps to crack my sale. Its more productive
Super easy to use!
What do you like best about the product?
Freshsales has been very easy to use! It allows us to upload lists of clients to follow up with and makes our workflow so much easier. It has been a huge value add!
What do you dislike about the product?
It has taken a few weeks for me to understand how to use Freshsales. There are a few idiosyncracies in how the software works that can limit functionality, such as the inability to search multiple contact owners in a filter.
What problems is the product solving and how is that benefiting you?
Our Sales Development team was working out of a spreadsheet exclusively. FreshSales has helped us to move that to a streamlined process that is very visible and provides significant transparency.
Robust and potent CRM
What do you like best about the product?
I like how easy it is to shorten the sales cycle; it has powerful technology that allows me to figure out the intentions that a prospect has while visiting our website and know how to proceed with our sales marketing tactics. One of the most potent tools that Freshsales has is its sales sequence automation; it allows me to schedule many emails and SMS in bulk to ensure that the marketing campaigns are sent in a timely manner so we can reach the most clients, it is highly advantageous and it allows me to customize all the campaigns so I can make it more personalized for different prospects that want or are looking for something different from one another.
What do you dislike about the product?
The support help is very poor, I have reached out to them a few times about different questions that I had regarding the use of the software, and I received late responses from the support team. It is something that needs to be improved because a support team that works helps the software feel more reliable to me, and I will know that I can actually rely on them if something more serious happens with our data.
What problems is the product solving and how is that benefiting you?
I think that Feshsales has helped a lot when it comes to providing an automation service that helps process all the sales and helps close deals efficiently without taking hours to do so. It has created an impactful workflow that helps us speed up the daily work when dealing with clients, as well as helping us keep in contact with them by automating welcome emails and reminders, and it is a system that keeps everything in place for easy access. It organizes all the customers' basic information, and that comes in handy when trying to close a deal as we can easily access different details quickly
A lesser known Jewel that many must know
What do you like best about the product?
The best thing is its ability to synch the data from other CRMs. I mostly used it for Sales management purposes. It served the purpose.
What do you dislike about the product?
Its user interface and experience. Yes, I do think it could look better than it looks right now
What problems is the product solving and how is that benefiting you?
Sales sequence, Forms, customised layout and workflows.
Best CRM after Salesforce
What do you like best about the product?
The best thing is that the CRM gets integrated with all the software
What do you dislike about the product?
The only dislike is it's quite slow when used on mobile
What problems is the product solving and how is that benefiting you?
The freshsales helping to generate more revenue along with the customer acquisition and helping with sales funnel
Excellent CRM tool with minimal drawbacks
What do you like best about the product?
We have been using FreshSales for nearly seven years and it has been a great resource for pipeline management and reporting. It is a feature-rich platform with the ability to segment views based on territories and permissions.
What do you dislike about the product?
It is structured with two separate databases - one for leads and one for contacts - which becomes difficult to manage when integrated with other systems. They have some features to help identify duplicates, but it's not perfect. We've also had some deliverability issues with emailing out of FreshSales.
What problems is the product solving and how is that benefiting you?
Freshsales allows us to manage pipelines and territories for a global reseller network.
Fresh Sales Review
What do you like best about the product?
Fresh Sales is a CRM tool helps to store data of all leads
What do you dislike about the product?
Nothing much to dislike the freshsales tool
What problems is the product solving and how is that benefiting you?
It helps to note down leads and sales punch of all sales agents
Affordable CRM for small teams
What do you like best about the product?
Coming from a Salesforce background, Fresgsales is very intuitive and easy to setup. It integrates natively with the rest of Freshworks products and is also easy on pricing. Sales automation is very helpful in setting up cadences.
What do you dislike about the product?
- lack of flexibility to customise the product and third party integrations
- reporting is graphically nice but rudimentary
- tracking task history
- support could be better for a customer support platform
- reporting is graphically nice but rudimentary
- tracking task history
- support could be better for a customer support platform
What problems is the product solving and how is that benefiting you?
Source of customer records. With sales campaigns, our teams can reach out to prospects directly from within the CRM without having to use a different tool.
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