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Freshsales has helped our organization manage & convert Sales to Leads
What do you like best about the product?
- Good support team
- Cost-effective solution
- Integrates well with other Freshworks Products
- Easier implementation while starting out compared to other CRM's
- Cost-effective solution
- Integrates well with other Freshworks Products
- Easier implementation while starting out compared to other CRM's
What do you dislike about the product?
- Lesser features
- Product needs to be more stable
- Wait time on requested features is long
- Can prioritize on core features over UI updates
- Product needs to be more stable
- Wait time on requested features is long
- Can prioritize on core features over UI updates
What problems is the product solving and how is that benefiting you?
Freshsales helped our Insurance agents assist leads & convert them to paid customers. Existing customers have also benefitted from a better customer experience.
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freshworks useful
What do you like best about the product?
All products of freshworks are loved by our employees.
What do you dislike about the product?
no bulk application, separate license fee for each application
What problems is the product solving and how is that benefiting you?
call center chat and crm are used with a single license.
Freshsales for
What do you like best about the product?
Freshsales CRM is an exceptional customer relationship management (CRM) software that has proven to be a game-changer for businesses of all sizes. From startups to enterprises, Freshsales CRM provides a comprehensive suite of tools that streamline sales and marketing activities, leading to increased productivity, better customer engagement, and ultimately, higher revenue.
What do you dislike about the product?
Freshsales CRM's pricing can be a bit expensive compared to other CRM solutions in the market.
The software's customization options could be more flexible, and certain features could be more intuitive.
The software's customization options could be more flexible, and certain features could be more intuitive.
What problems is the product solving and how is that benefiting you?
We have smooth integration between our website besides the ability to manage our sales processes, we have full integration for marketing purposes, and the marketing campaigns, and the integration with CRM is a game changer.
I am a fresh sales specialist
What do you like best about the product?
I have done many projects in freshsales suite.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
What do you dislike about the product?
needs to improve on searches.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
What problems is the product solving and how is that benefiting you?
freshsales especially has call center integration.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.
Freshsales features lead and deal management, as well as contact management.
What do you like best about the product?
With its numerous features, Freshsales allows users to learn more about their customers and make their sales processes more efficient. It also has a mobile app so users can stay in touch with their customers anytime and anywhere.
What do you dislike about the product?
Some users have mentioned that Freshsales may experience performance issues, particularly with large datasets or complex reports. Additionally, certain features like email campaigns and lead scoring might lack the desired robustness or customization options.
What problems is the product solving and how is that benefiting you?
Freshsales offers a centralized platform for managing customer interactions, assisting businesses in streamlining their sales process and ensuring that no leads are overlooked.
With a better support team they'll be the full suite they are
What do you like best about the product?
full suite of tools needed by a starting business
What do you dislike about the product?
support team is weak, investigation takes time
What problems is the product solving and how is that benefiting you?
automating emails and newsletters
A Comprehensive CRM Solution for SaaS Businesses
What do you like best about the product?
With a user-friendly interface, intuitive features, and a range of customization options, Freshsales is definitely the first choice for most users.
What do you dislike about the product?
One potential drawback of Freshsales is its pricing structure, which may be a bit steep for small businesses or startups with limited budgets. While the software offers a wide range of features and customization options, some businesses may find it difficult to justify the cost, especially if they are not yet generating significant revenue.
What problems is the product solving and how is that benefiting you?
One of the main problems that Freshsales solves is the difficulty of managing marketing and sales leads and tracking interactions with potential customers. With the ability to make two different pipelines and an easy board view, it becomes easy to see a comprehensive view. Freshsales provides a comprehensive platform for managing leads, tracking interactions, and monitoring deal progress, making it easier to prioritize sales efforts.
Freshsales Review
What do you like best about the product?
That I can use it as a comprehensive CRM system that integrates into other functionalities that are needed.
What do you dislike about the product?
At times the connection can be finicky, requiring some additional input and vigilance to ensure all synced items are correctly pulled from one account to another.
What problems is the product solving and how is that benefiting you?
Allows us to keep track of all contractors that have signed up for the program.
Freshworks is great crm
What do you like best about the product?
a great application call center chat and crm together
What do you dislike about the product?
The custom modules are too bad. The cpq module does not allow html to be loaded for the template.
What problems is the product solving and how is that benefiting you?
We do crm projects for our customers. It gathers all channels on a single platform.
Overall good
What do you like best about the product?
Like the analytics, customization, and many features.
What do you dislike about the product?
I wish we can upload multiple files at the same time; a lot of our agents did not upload because this feature was lacking. Most importantly, I wish you were SCC compliant so our securities advisors can use this platform!!!!!
What problems is the product solving and how is that benefiting you?
help send out requirements.
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