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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,200 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dumi S.

Freshsales is a very informative system

  • August 16, 2023
  • Review verified by G2

What do you like best about the product?
The options in display. Table and Kanban
What do you dislike about the product?
The ability to not see all the details on a deal
What problems is the product solving and how is that benefiting you?
It give you a option to filter leads according to your needs. Makes it quicker to get hold of clients


    Reggie S.

A likely lifelong user of Freshsales

  • August 15, 2023
  • Review verified by G2

What do you like best about the product?
Freshsales is easy to use and has great marketing features.
What do you dislike about the product?
I honestly can't say what I do not like about Freshsales.
What problems is the product solving and how is that benefiting you?
1. Tracking task and meetings
2. Email Marketing
3. Client management


    Computer Software

Good CRM but lacks integrations

  • August 12, 2023
  • Review verified by G2

What do you like best about the product?
It has an easy to use interface and it's not too costly
What do you dislike about the product?
Integrations are weak. Not many cal recording softwares for example integrate with freshsales
What problems is the product solving and how is that benefiting you?
Helps me tracks my leads and gives out team visibility into how the outbound process is working


    Amit B.

Flawless CRM

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
I like the User interface. Its simple & smart. Overall the interface is very clean & easy to understand. When you use a cluterless CRM you focus on what you are looking for instead of extra distractions. I like the feature that it gets easily linked to clients Linkedin profiles so we can easily connect & send connection requests.
What do you dislike about the product?
Please add features like widget on Outlook to link emails from the Outlook pane to the Freshsales similar to what Salesforce has feature like Salesforce lightning. This will help in maintaining accurate records.
What problems is the product solving and how is that benefiting you?
Reducing time in searching for leads, classifying leads & keeping us updated on activities etc.


    José Manuel S.

Freshsales Review

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
Their ease to use and friendly interface
What do you dislike about the product?
Some important functions needs technical skills
What problems is the product solving and how is that benefiting you?
Allow to hace an order and noot miss any business opportunity


    Cristian P.

Great Experience, easy to use

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
It is user friendly and you can organize wey well your customers
What do you dislike about the product?
I have not seen anything that I dislike.
What problems is the product solving and how is that benefiting you?
It lets me be orginzed with my leads and be able to send emails from it.


    Darlene H.

one of the great advantages of Freshsales!

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Truly, one of the greatest advantages of Freshsales is the ability to access the contact information via the cell phone.
When I am out of my office and need a client's telephone number, all I have to do is access the Freshsales mobile application.
What a marvelous convenience !
What do you dislike about the product?
At this time, I cannot think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
All of the informationt at my immediate disposal. People ask me how many clients I have. Until I had everything added to the CRM, I had NO idea how many clients I had.


    Mark C.

Great tool, very sales focused, could do with some extra CRM features but definitely recommend.

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
The integration with linkedin really helps build a picture of the person you are communicating with and the suggestions for who might be connected to them are very helpful to build a better understanding of the organisation.
What do you dislike about the product?
It can be challenging to find historical information from older conversations and to pin or highlight important info.
What problems is the product solving and how is that benefiting you?
We needed a place to store our customer information and make our conversations visible to others. Freshsales has definitely helped us achieve that goal.


    Priya Rajkiran S.

One of the best CRM tools

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
User friendly,easy to adopt,Customer support
What do you dislike about the product?
Reporting limitations.Row limit in reports is a bottleneck.
What problems is the product solving and how is that benefiting you?
Integration between objects, sales sequence, worflows.


    Consumer Services

Easy to use, intuitive interfacing, excellent CRM

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
Ease of use; intuitive user interfacing; integration features
What do you dislike about the product?
I wish the cost per user was less so that we could utilize more agents on a better budget.
What problems is the product solving and how is that benefiting you?
The biggest problem that Freshsales solves is allowing all of our Customer Support and Sales Performance management being integrated in one space since we have multiple agents crossing into both fields.