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Freshsales has been easy to use for day one.
What do you like best about the product?
It is very easy to use and understand. Not a lot of training needed to use the system.
What do you dislike about the product?
Changes without notification. When you log in the will be changes to the layout.
What problems is the product solving and how is that benefiting you?
Helping me keep track of my sales and activity pipeline.
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FRESHSALES IS BEST
What do you like best about the product?
Very hand alot of features very economical price
What do you dislike about the product?
when any update is coming sometimes it got stuck for a while
What problems is the product solving and how is that benefiting you?
just try when new updates are coming user dont be intrupt
Freshsales Review
What do you like best about the product?
Very easy to setup Contracts, clients ,lead and service at one place, gather all communication channels with customers under one dashbaord, excellent analytical reports with ability to download the source data , Admin have full control on customization of screen, options and layouts
What do you dislike about the product?
need some more controls in adding custom fields
need to add some on screen help for users to get fimiliar with CRM
pricing module should be more flexible to enable multi level pricing
need to add some on screen help for users to get fimiliar with CRM
pricing module should be more flexible to enable multi level pricing
What problems is the product solving and how is that benefiting you?
Freshsales is helping sales team to record all the leads , follow them to convert into a succes or loose, successful lead will convert into a client with complete details of company business, expected volume of sale monthly / yearly. Management can review the sales performace on a single clickto view all analytics and progress reports and view the weak area where sale is getting low or team is unsuccessful in getting business.
Excellent Customer Service - Great Product
What do you like best about the product?
Freshsales went above and beyond to help onboard our company. They took the time to train my staff and help us get fully setup and ready to go with zero downtime. I am very pleased with Freshsales as it meets all our communication and marketing needs.
What do you dislike about the product?
The only downside is that the system is a bit complex... but this is good because with the proper training and setup you have powerful tools at your use. Just invest the front end time to get setup properly.
What problems is the product solving and how is that benefiting you?
Freshsales helped us put all our email marketing and customer communications in one place.
The CRM I recommend to each and every client!
What do you like best about the product?
I love all of the tools available at the free level, with the ability to upgrade for a reasonable price.
What do you dislike about the product?
Reporting is still difficult to set up and I find myself always in need of support.
What problems is the product solving and how is that benefiting you?
Ensuring all of my clients are being interacted with and no conversations are lost.
It has been interesting.
What do you like best about the product?
It has an effective CRM tool for a sales team.
What do you dislike about the product?
No plan to train the many actual users on the sales team
What problems is the product solving and how is that benefiting you?
Lead management and sales pipeline management.
Freshsales, my sales booster
What do you like best about the product?
I can organise and approach my sales data easily from single page, the Deals Page. Easy to pick and action deals that need attention and this help boost my sales quota with minimal effort.
What do you dislike about the product?
Not able to create Account, Deals and Contacts form just one page. I need to do this separately and assign Deals to Accounts and Contact to Deals
What problems is the product solving and how is that benefiting you?
Freshsales helps in organising my sales data in bhronological manner so I can approach a lead when it most relevant for me to approach thm.
Can't live without it
What do you like best about the product?
Freshsales helps keep myself and my team organized and on track throughout the day. We're able to offer ample customer support and easily review interactions.
What do you dislike about the product?
The only thing I dislike is how few of the features I use daily. I wish I used more features of the program more frequently.
What problems is the product solving and how is that benefiting you?
Freshsales offers a level of organization that other programs we work with does not.
UI Made Better and More User Friendly.
What do you like best about the product?
I like that is had always been easy to navigate and now it is more user-friendly.
What do you dislike about the product?
Activities Dashboard does not have option to choose number of items to show.
What problems is the product solving and how is that benefiting you?
I get to do many tasks all in Freshsales -- send emails, save/access contacts, create and manage tasks/meetings/sequences and track these, among many others.
Maximizing Efficiency with Ease: A Freshsales Review
What do you like best about the product?
Exceptional Value and Support:
Freshsales stands out in the CRM market for its exceptional value. The commitment of their team goes beyond expectations, as they proactively reach out to ensure users are well-versed in utilizing the platform. The availability of training sessions is a testament to their dedication to customer success.
Simplicity and User-Friendly Interface:
The simplicity of Freshsales is its most striking feature. Unlike other platforms that often feel cumbersome and clunky, Freshsales offers a streamlined, intuitive user experience that makes it accessible even to those who might not be tech-savvy.
Comprehensive CRM Solution:
Freshsales exceeds expectations in facilitating sales, marketing, and client relations. The platform’s robust features align seamlessly with business needs, ensuring that the investment in the tool pays off by contributing significantly to the success of these core areas.
Upsides:
Ease of Use: The platform is user-friendly, allowing new users to navigate and utilize its features without a steep learning curve.
Customer Support: The Freshsales team is always within reach, ready to assist with any issues or questions, ensuring that users can maximize the platform's potential without delay.
Comprehensive Tools: The platform is equipped with a wide array of features that cater to various aspects of CRM, making it a holistic tool for businesses.
Freshsales stands out in the CRM market for its exceptional value. The commitment of their team goes beyond expectations, as they proactively reach out to ensure users are well-versed in utilizing the platform. The availability of training sessions is a testament to their dedication to customer success.
Simplicity and User-Friendly Interface:
The simplicity of Freshsales is its most striking feature. Unlike other platforms that often feel cumbersome and clunky, Freshsales offers a streamlined, intuitive user experience that makes it accessible even to those who might not be tech-savvy.
Comprehensive CRM Solution:
Freshsales exceeds expectations in facilitating sales, marketing, and client relations. The platform’s robust features align seamlessly with business needs, ensuring that the investment in the tool pays off by contributing significantly to the success of these core areas.
Upsides:
Ease of Use: The platform is user-friendly, allowing new users to navigate and utilize its features without a steep learning curve.
Customer Support: The Freshsales team is always within reach, ready to assist with any issues or questions, ensuring that users can maximize the platform's potential without delay.
Comprehensive Tools: The platform is equipped with a wide array of features that cater to various aspects of CRM, making it a holistic tool for businesses.
What do you dislike about the product?
To be candid, there isn't a component of Freshsales that falls short for me. Any time I've encountered a hurdle or had a question, the support team has been there to assist me in learning and overcoming the challenge. Their customer service and the platform's capabilities have ensured that any potential dislikes are swiftly addressed and resolved.
What problems is the product solving and how is that benefiting you?
Information Accessibility:
Freshsales serves as my informational hub, presenting a crystal-clear snapshot of vital data when I need it. This immediacy in accessing relevant information has been a game-changer, allowing me to make informed decisions swiftly.
Account Management and Follow-ups:
One of the common challenges in CRM is keeping up with the myriad of accounts and ensuring timely follow-ups. Freshsales has provided a solution with its intuitive interface, reminding me to re-engage with accounts I haven't touched in a while. This helps maintain and nurture customer relationships without letting any slip through the cracks.
Streamlined Communication:
Communication is the backbone of customer relations, and Freshsales has significantly simplified this aspect. With customizable templates and sequences, sending out emails has become a breeze. The ability to automate and personalize correspondence saves time and enhances efficiency, ensuring that my outreach is both consistent and impactful.
Benefits of Using Freshsales:
Enhanced Productivity: By reducing the time spent on administrative tasks, Freshsales frees up my schedule to focus on strategic activities that drive sales and growth.
Improved Customer Engagement: The CRM's reminders and automation capabilities ensure that no customer is forgotten, leading to better engagement and customer satisfaction.
Simplified Workflows: With email templates and sequences, I can reach out to customers and prospects with ease, creating a smooth workflow that eliminates the tedium of manual input.
In essence, Freshsales is not just a CRM platform; it’s a comprehensive solution to several complex problems, facilitating a more organized, efficient, and effective business operation.
Freshsales serves as my informational hub, presenting a crystal-clear snapshot of vital data when I need it. This immediacy in accessing relevant information has been a game-changer, allowing me to make informed decisions swiftly.
Account Management and Follow-ups:
One of the common challenges in CRM is keeping up with the myriad of accounts and ensuring timely follow-ups. Freshsales has provided a solution with its intuitive interface, reminding me to re-engage with accounts I haven't touched in a while. This helps maintain and nurture customer relationships without letting any slip through the cracks.
Streamlined Communication:
Communication is the backbone of customer relations, and Freshsales has significantly simplified this aspect. With customizable templates and sequences, sending out emails has become a breeze. The ability to automate and personalize correspondence saves time and enhances efficiency, ensuring that my outreach is both consistent and impactful.
Benefits of Using Freshsales:
Enhanced Productivity: By reducing the time spent on administrative tasks, Freshsales frees up my schedule to focus on strategic activities that drive sales and growth.
Improved Customer Engagement: The CRM's reminders and automation capabilities ensure that no customer is forgotten, leading to better engagement and customer satisfaction.
Simplified Workflows: With email templates and sequences, I can reach out to customers and prospects with ease, creating a smooth workflow that eliminates the tedium of manual input.
In essence, Freshsales is not just a CRM platform; it’s a comprehensive solution to several complex problems, facilitating a more organized, efficient, and effective business operation.
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