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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,200 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Janrail s.

not user friendly software

  • November 26, 2023
  • Review provided by G2

What do you like best about the product?
easy to understand sales reviwe and easy to manage sale revenue
What do you dislike about the product?
this is not use friendly filter option not easy to apply
What problems is the product solving and how is that benefiting you?
this is solve the sales issue easly manage the lead and cusromer relation lead utilization


    BrijMohan C.

It is very easy to use.

  • November 22, 2023
  • Review verified by G2

What do you like best about the product?
Easy to operate and easy to check the all details.
What do you dislike about the product?
Very Slow some times and not working properly.
What problems is the product solving and how is that benefiting you?
Sometime we found same lead with many time.

Please fix it so that I am not getting any duplicay


    Jim H.

Just gets better!

  • November 17, 2023
  • Review verified by G2

What do you like best about the product?
The product continues to "usefully" evolve! And, I get to "usefully" evolve with the software!
What do you dislike about the product?
There's a few small features that I'd like to see addressed that don't get addressed
What problems is the product solving and how is that benefiting you?
I am a start-up and keeping track of my evolving client base!


    Avaneesh T.

this is not user friendly need some modification

  • November 17, 2023
  • Review verified by G2

What do you like best about the product?
all search option given its good if go for filter this is not work properlly
What do you dislike about the product?
but not user friendly process very slow .
What problems is the product solving and how is that benefiting you?
best for lead management and analysis of lead utiliziation


    Joheb H.

Super easy and super useful

  • November 17, 2023
  • Review verified by G2

What do you like best about the product?
Keeps track of work. Lead, account, deal, payment, crm management all in one
What do you dislike about the product?
Nothing as of now. it is of full use to me
What problems is the product solving and how is that benefiting you?
All sales related things


    Computer Software

Gréât CRM for SMBs

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
It's native integration with freshdesk and google workspace is excellent. Automated workflows are a bit hard to grasp
What do you dislike about the product?
Automated workflows are a bit tricky. There is also no clear difference between automated sale sequences and journeys.
What problems is the product solving and how is that benefiting you?
Keeping track of all our customers and the discussions we have with them in once central place


    Maxwell M.

Smooth app,easy to work with.

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
Its easy to maneuver through and provides quick data analysis tools.
What do you dislike about the product?
Analytics should come with drop icons based on the data already entered.
What problems is the product solving and how is that benefiting you?
Leads generation and Management. Able to track deal movement and categorize them accordingly.


    Vasundhara B.

The best CRM out there at the moment

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
I like how easy reporting is. We are a sales-driven company, and CRM for us is crucial.
What do you dislike about the product?
Web forms have limitations. It cannot easily automated with Google Forms.
What problems is the product solving and how is that benefiting you?
Reporting is easy with FS. Its highly customizable nature is superior.


    Muskan M.

It's easy and fast to use, also it works very smoothly and does not lag

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
FS is very handy to use and everything about the lead displays on the screen at once.
What do you dislike about the product?
Sometime they totally change the system, in starting it creates a bit uneasiness to use
What problems is the product solving and how is that benefiting you?
To keep an account of all the task that i need to perform on respective days


    Andrey F.

Highly customizable, easy to integrate and use

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use and integrate with your own application. Great UI and highly customizable.
What do you dislike about the product?
UI is not consistent for all app modules. and not all functionalities have API endpoints for managing/mass update.
What problems is the product solving and how is that benefiting you?
Put all information and interactions with customers in a single place, in addition to relationships between customers.