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Solid CRM System
What do you like best about the product?
The tasking feature is a good way to share the same account information, within the company. You are able to direct another user to the account and notes in question and have your Q and A right there for reference. Also, the ability to EASILY create your own search parameters for your assigned accounts means you can use your own style with ease when tracking/coordinating your work.
What do you dislike about the product?
I wish I could see my notes, at the same time I am updating a contact. You do have to save, close, recall - you can't just look from side to side at the account. It's really not that big of a deal as a rule but is cumbersome.
What problems is the product solving and how is that benefiting you?
I am able to see several users work and easily stay on top of their follow-up, as well as my own, so that the clients get the most accurate detail. Also with the replies to emails coming directly to my account, I save a step. There are many step savers built in, from scheduling an email, to the listing of tasks, and the sorting of data in many different ways.
Recommendations to others considering the product:
All CRM's have their "quirks and perks" I like Freshsales, and find it easy to pick up, learn, use and customize to fit my needs. Take time to look for the extras that they have available in the app, that you may have overlooked.
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Fresh Sales Review
What do you like best about the product?
It's streamlined, cloud based and not over developed
What do you dislike about the product?
layout of the lead screen. It would be nice to have more info in quick view
What problems is the product solving and how is that benefiting you?
Having a solid contact manager. Tracking and rating leads. Best benefit is having it accessible by other team members. FS allows us to keep nice clean data, without having to sync to a database on a hard drive that never seems to be online
Recommendations to others considering the product:
Definitely a major contender for any company that needs a solid cloud based contact manager that is easy to use, but comprehensive enough for any sales needs
Awesome application with some awesome features
What do you like best about the product?
Things which I like the best is ease to manage leads in one platform , earlier we used to use different software for each function like email , pipeline etc etc . But with fresh sales I can easily manage sending emails , viewing my pipeline , winning or loosing a deal , managing my calendar right here from one application . Best feature is email tracking so that I can see who has opened my mail and who has not
What do you dislike about the product?
frankly speaking I have not faced any problem using this software but the time delay in moving from one page to another should be reduced .
What problems is the product solving and how is that benefiting you?
I am working with sales department and our major problem which fresh sales solved was managing leads, earlier we used to use 5-6 different software for different function but now with fresh sales I can manage everything under one roof, i can send emails to customer , see lead scores and also set automatic follow up mails.
Recommendations to others considering the product:
if you are a growing company or a well established company I will recommend using it for your organization specially for sales team
Great product, must have for sales development and outreach
What do you like best about the product?
Easy to setup, learn, and use to add scale and sophistication to your sales process.
What do you dislike about the product?
A few minor things related to usability but the team there is very, very responsive
What problems is the product solving and how is that benefiting you?
Improved prospecting, better insight, ability to standardize approach via templates and lead scoring.
Recommendations to others considering the product:
Full featured 30 day trial. Set it up and see how it works for you.
Great experience !
What do you like best about the product?
Fresh Sales is an awesome way to manage sales team's pipelines & communicate with customers thru phone / emails! the variety of filters for summarizing your data which makes it possible to group and organize results and reporting analytics the way you want it. Its a must for every growing sales focused business and considering the affordable price options, it definitely delivers much more for every $ invested.
What do you dislike about the product?
Would love for the Outlook calendar also to be integrated at the earliest. As of now this is not yet available.
What problems is the product solving and how is that benefiting you?
We were using only Excel sheet before. Now with FreshSales, we are able to sort and qualify leads better, able to follow up on sales opportunities more systematically and on time, prioritize & rationalise our follow up activities and increase our target reach rates faster.
Recommendations to others considering the product:
Please go for it
Great tool for CRM
What do you like best about the product?
Some of the feature that I like are Bulk email feature, ability to rank the customers based on the conversation, synchronizing our email accounts.
What do you dislike about the product?
There is an option for adding an appointment option, but it only works if you have an app in your mobile. we dont get a email notification and we cant add it to our Google calender or any other calender.
What problems is the product solving and how is that benefiting you?
Following up with various National and International customers
Recommendations to others considering the product:
Every startup needs a CRM tool for following up with their customer., When if comes to CRM freshsales is the best one.
Solid CRM Platform
What do you like best about the product?
Freshsale's UI/UX is great, especially when compared to the competition. I have tried them all, and the aesthetics and organization of Freshsale's features is what ultimately won me over. Their pricing model is also extremely affordable and fair. We are excited to see the other apps Freshworks rolls out with.
What do you dislike about the product?
Having the ability to create quotes, contracts, and invoices would be great!
What problems is the product solving and how is that benefiting you?
We are currently utilizing Freshsales to manage sales, organize tasks, and enhance customer relationships. Being able to integrate with Freshwork's and other third-parties' applications has been a major benefit as well.
Recommendations to others considering the product:
We found the bottom line to be that Freshsales provides an extremely thorough CRM solution at a fraction of the cost of other less-capable systems.
Very efficient sales erp
What do you like best about the product?
seamless integration of accounts, contacts and opportunities
What do you dislike about the product?
in the mobile app search is segregated as accounts, contacts and leads whereas in the website one single search bar helps in looking up the entire database
What problems is the product solving and how is that benefiting you?
I'm having all of my accounts contacts on the go whenever I need it on my phone.
WOW! Fresh Sales is the most extensible and robust CRM I have used sense Sales Force
What do you like best about the product?
I like how intuitive it is and how it is seeming to have been designed by someone in sales
What do you dislike about the product?
I dislike the click to call bad functionality
What problems is the product solving and how is that benefiting you?
Business problems that are being solved are the need for a one stop shop for CRM and workforce optimization
Recommendations to others considering the product:
Definitely want to have an auto dialer along with it that has Fresh Sales Intergrationb
No fuss CRM System; Built for the modern Sales Team
What do you like best about the product?
- The Clean User Interface
- Pricing
- Deals Section of Freshsales
- Pricing
- Deals Section of Freshsales
What do you dislike about the product?
Since I lead the account management team, my use case (renewals and upsells) is a little different from the primary solution Freshsales and other CRM solutions provide - Drive New sales.
Because of this, I find several challenges in using CRM systems (Freshsales, Salesforce etc)
Because of this, I find several challenges in using CRM systems (Freshsales, Salesforce etc)
What problems is the product solving and how is that benefiting you?
It helps our sales team know what renewals and upsells we are working on...
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