Great network protection, a centralized view, and user-friendly
What is our primary use case?
We use Trend Micro XDR to enhance our security framework.
One of our partners was the victim of a major attack, and we realized that our environment was susceptible to the same thing because we were only using an antivirus solution.
Trend Micro XDR is deployed on-premises, and we use it on our core business servers, clients, and the management portal to protect all of our network nodes from attacks.
How has it helped my organization?
Trend Micro Vision One provides centralized visibility and management across protection layers, which is important. It is part of our monitoring tool. The visibility gives us a centralized view of our network nodes, activities, and possible attacks.
The risk index feature plays an important role in our KPIs, which we report to the management team. Our business is dependent on our systems running 24/7.
Trend Micro XDR has helped decrease our time to detect and respond to threats.
Trend Micro XDR has reduced the time we spend investigating false positive alerts by 50 percent.
What is most valuable?
The most valuable feature is the network protection shield on every server, which isolates attacks and prevents our clients from being affected.
What needs improvement?
The deployment process could be more streamlined over the existing infrastructure, as it was not as easy as we thought. We are working with an expert from Trend Micro to improve the rollout process, but it has taken some time and we do not yet have a concrete understanding of the issue. There are some features that we have to install repeatedly before they start running.
For how long have I used the solution?
I have been using Trend Micro XDR for one year.
What do I think about the stability of the solution?
Trend Micro XDR is stable.
What do I think about the scalability of the solution?
Trend Micro XDR is scalable.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
How was the initial setup?
The deployment took six to eight weeks to complete. We had around five part-time people involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
Trend Micro XDR is expensive but we got a good deal from Trend Micro. We pay for an annual license.
Which other solutions did I evaluate?
Currently, we are researching the question of whether to use Trend Micro XDR when we switch from our classic NPLS internal corporate lines to an SD-WAN solution. Or if we should use an integrated solution from the SD-WAN and firewall provider, such as Palo Alto or Fortinet.
What other advice do I have?
I would rate Trend Micro XDR eight out of ten.
We have 300 people in our organization that use the solution.
Maintenance is easy and done by two people, who update, patch, and install new servers; client-side, they also update user stations and analyze logs.
I recommend Trend Micro XDR. It is user-friendly.
A comprehensive solution that is not overly complex to use or manage
What is our primary use case?
Trend Micro XDR is utilized for security management, and we apply it to our email, network, and endpoints.
Trend Micro XDR is based on its proprietary cloud.
How has it helped my organization?
Trend Micro provides us with centralized visibility and management across protection layers, which are important to our organization.
The centralized visibility and management across both layers improve our efficiency by offering central security without the need for extensive management or fine-tuning. Trend Micro is also comprehensive and user-friendly. We have confidence in the results.
The risk index provides us with insights into potentially vulnerable areas or aspects that we may need to double-check to ensure everything is working as expected. In other words, it's a useful tool to obtain a quick overview of parts that could be more exposed to risks and other potential issues.
Trend Micro helps reduce our MTTD and MTTR.
Trend Micro presents results in a comprehensive and easy-to-read manner, which helps reduce the time we spend investigating false positive alerts.
We utilize Trend Micro's automation capabilities for alerting and categorizing emails into specific categories based on their risk level.
What is most valuable?
Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage. The security results have been quite good.
What needs improvement?
I would like to have more integration with mobile device management.
For how long have I used the solution?
I have been using Trend Micro XDR for three years.
What do I think about the stability of the solution?
Trend Micro XDR is stable.
What do I think about the scalability of the solution?
Trend Micro XDR is scalable. As a small company, the licenses we have are sufficient to meet our needs.
How are customer service and support?
The technical support team is excellent, and they were able to answer our questions to our satisfaction.
How would you rate customer service and support?
How was the initial setup?
The deployment did not appear to be complex, but it was managed by Pro-Axis, who utilized a large workforce to ensure the swift completion of the deployment.
What about the implementation team?
We engaged an external partner named Pro-Axis to assist us with migrating from Trend Micro on-premises to Trend Micro XDR. Their services were excellent, and we did not encounter any unexpected issues. We were fully satisfied with the migration process as Pro-Axis promptly restored our services.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive, and the cost aligns with the features we receive. The license fee covers all of our needs.
What other advice do I have?
I give Trend Micro XDR a nine out of ten.
We were initially using Trend Micro on-premises and then expanded our usage by implementing XDR. We were satisfied with the solution and its features, so we made the decision to stick with Trend Micro.
A small team is required for maintenance, which will not impose a significant burden on our IT team.
Our entire organization uses the solution.
I suggest trying out the trial of Trend Micro XDR to assess its suitability for their environment. It can be a good solution for small or medium-sized organizations, but keep in mind that everyone has their own specific requirements.
Web Security At its best...
What do you like best about the product?
Easy to handle Admin panel, options and configurations
What do you dislike about the product?
Dashboards and intelligence is fairly basic
What problems is the product solving and how is that benefiting you?
Filter dangerous and malicious websites, can filter unwanted traffic and and can be used to reduce congestion on network bandwidth
Real time web protection and advanced machine learning techniques
What do you like best about the product?
Trend Micro Web Security has real-time web protection capabilities. It has an advanced algorithm to analyze web pages and block phishing attempts and online threats. Users can use the internet with protection against various types of threats. Trend Micro Web Security has also an accurate URL filtering system that prevents access to malicious web pages. It has added anti-malware and anti-spyware capabilities that monitor files and attachments for suspicious activities. It is user-friendly and with flexible deployment features making it easy to configure and manage.
What do you dislike about the product?
Considering the outstanding solution and good performance, the cost of the solution may be an issue.
What problems is the product solving and how is that benefiting you?
Comprehensive protection against web and online threats
Provided decent protection to systems.
What do you like best about the product?
Provided decent protection to our servers and systems.
What do you dislike about the product?
Nothing really. I liked the product and have no complaints.
What problems is the product solving and how is that benefiting you?
Trend was our primary AV for many years. It provided decent protection for our systems.
A Good Security tool
What do you like best about the product?
It has very good scores in our antiphishing and malicious url blocking tests, social media privacy scanner
What do you dislike about the product?
Parental control is ineffective, no firewall, limited licensing choices.
What problems is the product solving and how is that benefiting you?
Hardened browser for online banking, many useful bonus features
Good app for web security
What do you like best about the product?
The UI is really easy to use and makes me feel safe and confident while using the web browser
What do you dislike about the product?
There is chances of improvement in the reporting feature rest other things are fine.
What problems is the product solving and how is that benefiting you?
so it is protecting us from all the threats from its kool features like URL filtering thus we are safe from all malicious data
Need to be more userfriendly
What do you like best about the product?
It's overall a good application, but the interface is not easy to use. When I want to see the information on the scans done on the last day. I don't get to the part of the module that easily... it's a bit stressful. If there is an alert and I want to find it fast, I can't get to it as soon as possible!
What do you dislike about the product?
I think this program should be more of a silent helper because I get too much for my taste, promotions, and all around. And being in your face always is not something I'm a fan of.
What problems is the product solving and how is that benefiting you?
It is supposed to help, but it causes too many blocks overall. I could not connect to the systems I needed when I had this program. And I tried to look up this on the web and
Trend Micro Web Security - Review
What do you like best about the product?
The best thing about the tool is it helps us get away with malware too well for any web threats. It helps to make URL filtering to ensure we know the appropriate website and don't fall into the trap.
What do you dislike about the product?
I think even though the product is not marketed well being having all the features which any other competitive product gives. At the same time, other products degrade the performance a lot. The feature with cloud app security is not available with others so marketing well the product will help.
What problems is the product solving and how is that benefiting you?
The product helps us block any kind of malware esp becomes more prevalent after the ransomware attack in 2021. It has helped a lot in prior filtering websites which is not legitimate and make us fall into traps. Even though we did not use the whole functionality, the features with emails are awesome. It was tried well with a few of the attacks for internal testing purposes and it sounded well.
Easy to use - reliable
What do you like best about the product?
It's easy to use, intuitive and doesn't raise too many false alerts
What do you dislike about the product?
I typically use free protection for basic services
What problems is the product solving and how is that benefiting you?
anti-malware
