Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

458 reviews
from

External reviews are not included in the AWS star rating for the product.


    Wayne O.

Top-Tier Tax Solutions, But Pricey for Small Businesses

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Providing top-tier tax solutions that effectively address sales tax compliance needs.
What do you dislike about the product?
Costly and difficult for smaller companies to justify.
What problems is the product solving and how is that benefiting you?
Use tax module for O-series along with Workday implementation.


    Entertainment

Simplifies Tax Complexity, But On-Prem Support Needs Improvement

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
simplify the complexity of tax determination
What do you dislike about the product?
the logging is hard to manage, on-prem solutions doe snot get enough love
What problems is the product solving and how is that benefiting you?
Solving US tax complexity


    Computer Software

Simplifies Tax Management, Needs Better On-Premise Support and Monitoring

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
We don't have to manage complex tax rules
What do you dislike about the product?
The are some gaps in monitoring and logging. I want better support for on premise solutions
What problems is the product solving and how is that benefiting you?
Tax rule management for US Indirect Tax


    Automotive

Reliable and Flexible, But Exemption Manager Needs Improvement

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Reliable. Flexible. Making product enhancements
What do you dislike about the product?
Some functionality with the exemption certificate manager is very manual and clumsy (entering multi-state exemptions)
What problems is the product solving and how is that benefiting you?
Sales Tax Calculations


    Joshua H.

Technical Product Owner

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
The company cares for the customers and treats them well
What do you dislike about the product?
Error logging from Linux app server is tough to understand
What problems is the product solving and how is that benefiting you?
Several O Series issues. They are being responsive


    mona a.

Excited to Implement—Looking Forward to Full Experience

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
we are still in the implementation process.
What do you dislike about the product?
not applicable. nothing to mention yet..
What problems is the product solving and how is that benefiting you?
not applicable


    Amanda M.

Great for Sales Tax Reporting, But Exporting Tax Matrix Is Complex

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Report generated on sales tax paid to vendor. Provides insight to what we are paying sales tax for a possible reverse audit. Also provides what we are not taxing and should be.
What do you dislike about the product?
The complexity of how to find our tax matrix based on our mapping and export out of Vertex
What problems is the product solving and how is that benefiting you?
Provides a better tax determination. We implemented Vertex O in 2023 and it has delivered on performance handling our volume.


    Dhanya V.

Exemption Certificate Wizard Makes Tax Management a Breeze

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Exemption Certificate Wizard. I have had great experience with this wizard
What do you dislike about the product?
None. I would recommend Vertex to all my contacts
What problems is the product solving and how is that benefiting you?
Tax calculation and automation


    Barbara M.

Flexible and Accurate,

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Its flexibility; precise tax rate updates; partnership
What do you dislike about the product?
Their Vertex O tax assist / is a bit confusing and not user friendly. need more help 'advice' on mapping.
What problems is the product solving and how is that benefiting you?
cost of the license


    Computer Software

Reliable Rates and Time Savings, Improved Support Experience

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
The rates are reliable and saves me a TON of time
What do you dislike about the product?
Early on, we did not have a good rep, but the one we have now is great
What problems is the product solving and how is that benefiting you?
Maintaining correct sales tax rates and providing not only filing,but also audit documentation