Vertex 3D Visualization Platform
Vertex SoftwareReviews from AWS customer
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Great product for tax calculation
What do you like best about the product?
Vertex can easily integrate with ERP systems. Easy to use and flexible enough to handle different tax scenarios.
What do you dislike about the product?
Sometimes, content updates are slow. Certain logic only fits the US market such as line item level tax calculation
What problems is the product solving and how is that benefiting you?
One integrated shared tax engine for multiple billing systems. We only have to set up the tax calculation rules in Vertex and not separately for each billing systems.
My experience has been very positive with Vertex compliance and OSeries
What do you like best about the product?
The SALT rules and regulations are maintained and managed by Vertex
What do you dislike about the product?
Trouble shooting transactions when research is needed. Obtaining the SIC code is impossible as I do not have technical access
What problems is the product solving and how is that benefiting you?
SALT compliance. By Vertex filing the returns I can spend my time on reconciling and helping customers with their inquires
My experience with Vertex has been great!
What do you like best about the product?
Vertex's customer service is amazing, they are usually pretty fast and resourceful
What do you dislike about the product?
They should have some kind of loyalty program for long-term clients or something to overset the price increases
What problems is the product solving and how is that benefiting you?
Vertex is helping us centralizing sales tax collection and being compliant with all new sales tax legislation
Vertex is a market leader in transaction tax calculation software
What do you like best about the product?
There is a large customer community to discuss the product with and get ideas and feedback about configuration options.
What do you dislike about the product?
Customer support is sometimes not as quick or helpful as I would like.
What problems is the product solving and how is that benefiting you?
Vertex can successfully calculate tax throughout all jurisdictions in the United States, including specialty taxes and fees, like 911 fees, bottle deposits, bag fees, etc...
Vertex O series review
What do you like best about the product?
As an engineer using Vertex O series for tax calculation, the integration was seemless and I don't need to care about any tax updates as its done by Vertex for us.
What do you dislike about the product?
Some updates tends to stall/slow down responses from vertex O series, causing issues for our services which consumes tax calculation responses.
What problems is the product solving and how is that benefiting you?
It solves U.S tax calculation.
Perfect tool for tax code determination
What do you like best about the product?
New user interface is really good and easier to use.
Regular updates.
Includes all VAT related rules.
Regular updates.
Includes all VAT related rules.
What do you dislike about the product?
Implementation costs and licence fees are high.
Implementation needed much more time and effort (and cost) as anticipated.
Implementation needed much more time and effort (and cost) as anticipated.
What problems is the product solving and how is that benefiting you?
Tax determination rules can be much easier maintained in VErtex than in SAP.
For purchase invoices, we do not rely on manual input of AP clerks anymore.
For purchase invoices, we do not rely on manual input of AP clerks anymore.
Very Frustrated
What do you like best about the product?
Cloud/web-based. Portal is easy to use. On surface, tax rules and set up is fairly easy and straightforward.
Michelle Burns from the onboarding team is a complete rock star!
Michelle Burns from the onboarding team is a complete rock star!
What do you dislike about the product?
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns.
Several times leaving me to manually file without understanding the returns. Configuration changes are not retro to the beginning of current month. Does not support CO SUTS filings.
Several times leaving me to manually file without understanding the returns. Configuration changes are not retro to the beginning of current month. Does not support CO SUTS filings.
What problems is the product solving and how is that benefiting you?
Calculating tax within our online and financial platforms, filing returns
Exchange 2022
What do you like best about the product?
There were too many to have just one so I am going to list them here:
1. Philanthropy + Swag - I absolutely love the engagement motivated by the chips and the swag was pretty awesome too (blankets were the best)
2. I did like having the booths in the main dinning area because it was less walking and I was able to visit almost every one of them this time.
3. CANDY WALL - This is only third because I probably should not have been eating as much candy as I did.
4. I loved all the visual effects and the extra monitors everywhere with the agenda and such.
5. Loved having 2 keynotes with real companies.
6. The DJ and the performance!!!!!
7. The puppies were perfect and a post covid comfort.
8. My CSAM was on-site and it was another way to strengthen that relationship!
1. Philanthropy + Swag - I absolutely love the engagement motivated by the chips and the swag was pretty awesome too (blankets were the best)
2. I did like having the booths in the main dinning area because it was less walking and I was able to visit almost every one of them this time.
3. CANDY WALL - This is only third because I probably should not have been eating as much candy as I did.
4. I loved all the visual effects and the extra monitors everywhere with the agenda and such.
5. Loved having 2 keynotes with real companies.
6. The DJ and the performance!!!!!
7. The puppies were perfect and a post covid comfort.
8. My CSAM was on-site and it was another way to strengthen that relationship!
What do you dislike about the product?
All the sessions that were more technical that I wanted to go to seemed to be during the same time slots on both Tues and Wed.
The engagement hub sessions were extremely hard to hear and asking questions was very difficult for everyone. This was worse during breaks or when lots of people were in the large room.
Also, where were the Kittens? LOL
The engagement hub sessions were extremely hard to hear and asking questions was very difficult for everyone. This was worse during breaks or when lots of people were in the large room.
Also, where were the Kittens? LOL
What problems is the product solving and how is that benefiting you?
Edge is helping to address latency issues.
Vertex for Tax rules and rates outside ERP system for centralized VAT management system
What do you like best about the product?
Centralized VAT management system for more consistence tax determination across business.
What do you dislike about the product?
Complexity of tax laws, cubersome task to keep the tax system organized.
What problems is the product solving and how is that benefiting you?
End to end tax software solutions enabling to manage compliance accurately and effectively.
mid sized company uses Vertex O Series
What do you like best about the product?
automated tax calculations on invoices and sales orders
What do you dislike about the product?
Customer support is terrible, very hard to work with
What problems is the product solving and how is that benefiting you?
they automatically update new US tax rules so we do not have to manage this manually
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