Vertex 3D Visualization Platform
Vertex SoftwareReviews from AWS customer
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Vertex University is Great
What do you like best about the product?
I have used Vertex university and love the content and user friendliness
What do you dislike about the product?
I have not used vertex much as I am new in the industry so cannot answer this question yet.
What problems is the product solving and how is that benefiting you?
N/A
Working with Vertex and it is a great product if I compare with Sovos
What do you like best about the product?
Easy to understand or configure. Great customer support
What do you dislike about the product?
some complex scenarios. Struggling on finding solutions
What problems is the product solving and how is that benefiting you?
Ecommerce - the best to have verrtex
Great experience meeting vertex experts and networking
What do you like best about the product?
Full integration with other systems and .
What do you dislike about the product?
Would like to have more access to behind the scenes tables
What problems is the product solving and how is that benefiting you?
Tax situs, classification and rates
Sales and Use Tax Manager
What do you like best about the product?
Flexibility, highly customizable with excellent tax calculation results
What do you dislike about the product?
Dates are very complex, frequent changes requiring updates and product support front line lack of knowledge
What problems is the product solving and how is that benefiting you?
Vertex continues to include additional sales tax returns in Vertex Returns products and adding new taxability categories to Vertex O Series OD
My vertex experience
What do you like best about the product?
Product Support Team answeres in a timely manner
What do you dislike about the product?
Too many fields that are not user friendly
What problems is the product solving and how is that benefiting you?
Right now there is a problem that is currently not solved
Very easy to use, support always very helpful
What do you like best about the product?
For On Demand, I like the automatic updates
What do you dislike about the product?
I haven't had any issues with Vertex as of today
What problems is the product solving and how is that benefiting you?
They make it easy to stay up to date with tax law updates/changed
Senior IT manager
What do you like best about the product?
Very comprehensive option to define tax rules
What do you dislike about the product?
A small, traditional display for setting rules.
What problems is the product solving and how is that benefiting you?
Nothing special in mind
Awesome integration with SAP
What do you like best about the product?
Accurate and performance is great in production environment.
What do you dislike about the product?
Improve UI and error investigation tools.
What problems is the product solving and how is that benefiting you?
Complex tax scenarios and up-to-date rules
Tax Engine on a global scale
What do you like best about the product?
Sophisticated content and very knowlegdeable staff
What do you dislike about the product?
Sometimes slow internal processes to get to a satisfying answer
What problems is the product solving and how is that benefiting you?
Multinational company with a big amount of tax rules
Great Product
What do you like best about the product?
Vertex O series is configured to handled standard data as well as providing flexiblity. Using flexible fields, tax assist rules, and lookup tables have allowed our business to configure our indirect calculations properly and provided detail reports for returns.
What do you dislike about the product?
More training is needed to better understand everything Vertex can do. Not necessarily a bad thing, however, if a cost is involved the company may not be happy to allow us to enrol.
What problems is the product solving and how is that benefiting you?
We are currently implementing Vertex O series after using Q series for many years. We have so many exceptions that the billing team has to manual calculate tax for TN, FL discretionary, out of city limits, etc. We are excited to fix these issues.
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