Vertex 3D Visualization Platform
Vertex SoftwareReviews from AWS customer
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User friendly excellent product
What do you like best about the product?
Vertex continues to improve and evolve for the customer, with current availability as well as listening to customer's for continuous improvements.
What do you dislike about the product?
Log files available in the cloud environments instead of having to request them.
What problems is the product solving and how is that benefiting you?
Simplifying the indirect tax process for customers, exemption certificate management.
Manager Indirect Tax
What do you like best about the product?
I like the flexibility tax decision making. The complete set of rates and tax area codes are great.
What do you dislike about the product?
The cost. Taxability drivers are a bit difficult to use and it would be helpful to be more intuitive .
What problems is the product solving and how is that benefiting you?
eCommerece US and Canada tax calculations
Two cutting edge products
What do you like best about the product?
Easy implemetation and great customer support.
What do you dislike about the product?
TPE query limitations that allows complex queries
What problems is the product solving and how is that benefiting you?
Global Tax complaince for VAT and Tax data hub.
Vertex
What do you like best about the product?
consultants are top notch and responsive
What do you dislike about the product?
nothing - always responsive to customer issues
What problems is the product solving and how is that benefiting you?
data management
Indirect Tax Determination
What do you like best about the product?
The content and the integration works flawlessely and is their team is always available to navigate the complexities.
What do you dislike about the product?
not much to dislike about their product.
What problems is the product solving and how is that benefiting you?
Indirect tax calculations on all the transactions at the time of transaction booking
Built with everything Tax in mind
What do you like best about the product?
I am a Sr. Tax Analyst at my company, and I really enjoy that Vertex already has the mapping configurated for our business. The research has already been done and we are not having to guess the tax code for our products.
What do you dislike about the product?
Because Vertex already has the research done for our business specific tax codes, it would be very useful for Vertex to implement a feature where the research is done. Currently, we have to 1) go to state websites to find the research or 2) go to another tax research engine to find results for the tax determination already provided by Vertex. It would be great if Vertex was a one stop shop when it came down to retrieving the research.
What problems is the product solving and how is that benefiting you?
Vertex is our tax engine and provides all the tax outcomes for our customer's invoices.
tax technology
What do you like best about the product?
excellent product for sales and use. Good with SAP and Oracle integration
What do you dislike about the product?
complexity and some time support is not good and on time
What problems is the product solving and how is that benefiting you?
Calculation and rules complexity
Vertex ITR has been great!
What do you like best about the product?
Vertex ITR has completely changed the way we work. The efficient process and ease to generate our returns has saved so much time.
What do you dislike about the product?
The rate application is not always the easiest to use.
What problems is the product solving and how is that benefiting you?
The AI feature as a tool to aid in support and make things quicker seems like a great move forward.
They have been very helpful whenever we've experienced issues or had product questions.
What do you like best about the product?
Availability to assist with any problems that have come up.
What do you dislike about the product?
We have run into issues in the past with correct TAIDs assigned to addresses
What problems is the product solving and how is that benefiting you?
Providing us with accurate tax rates and various updates necessary in MDU.
Vertex O Series
What do you like best about the product?
The software is very customizable and user friendly. Not matter the situation Vertex can be customized to work with suitatution in multiple different ways.
What do you dislike about the product?
Customer support is very hard to use. Submit a case and wait then if it needs to be sent on you can wait days or weeks for a response.
What problems is the product solving and how is that benefiting you?
The ability to determine taxability of the same product in multiple different states and tax based on unique business situations and complexity at local and county levels.
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