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LaunchDarkly

LaunchDarkly | 1

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External reviews

483 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Love LaunchDarkly features. Support could be a wee bit better.

  • April 15, 2024
  • Review verified by G2

What do you like best about the product?
Developing without feature flags? Thing of the past. It's so important to have the ability to turn features on and off. I can't say much about the percentage based targeting, but my team has reduced the number of bugs pushed into production code substantially just by the basis of not turning on said feature until we know everything is good to go.
What do you dislike about the product?
My only critique has been getting support at times has been frustrating. Days between replies, despite having dedicated support. Hopefully this can be improved, in addition to more 1:1 assistance, as yes, some developers may not consult documentation, but for those of us who do, that's why we're reaching out.
What problems is the product solving and how is that benefiting you?
Bug reduction.
Feature implementation.


    Computer Software

Very easy to use!

  • April 15, 2024
  • Review verified by G2

What do you like best about the product?
Using feature flags in our product used to be a hassle to deal with until we started using LaunchDarkly. Now we're able to quickly turn on and off our feature flags, as well as use any custom rules we want. It's simple to set up and helps us gate new features.
What do you dislike about the product?
Some settings can be confusing sometimes, and it can be difficult to find where the requests are located. Otherwise everything has been great.
What problems is the product solving and how is that benefiting you?
It helps us gate new features so that we can turn them on when we're ready


    Computer Software

Great Idea, But Very Targeted

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
Launch Darkly has a great idea in working "flags" to hide feature code for deployment and A/B testing in specific environments. Their interface is easy to use and the documentation is easy enough to follow. Their system is robust enough to handle several hundred calls per second from a very large company with minumal lag in connection times. Their server up-time has been almost perfect with the exception of one hour of downtime over a year+ of use. The code SDK implementation was smooth and supports all major programming languages. Both the C# API and Angular UI are capable of connecting to the server and retreiving data. Their customer support is impressive in their willingness to communicate and accept input.
What do you dislike about the product?
The initial concept, a turn-key options management system, is a great idea, but the implementation is more simple than the initial concept would indicate. The service is capable of only delivering a hard-coded string value based on a true-false flag set in the interface. To be complete, LauchDarkly should be able to do minor calculations, such as determine if a given date or bumber falls before, after or in between a set. or if a value is contained within a specific collection.
What problems is the product solving and how is that benefiting you?
We do not have to create our own methods to support A/B testing or feature management.


    Annafiani Q.

LaunchDarkly is easy to use and user friendly app

  • March 28, 2024
  • Review verified by G2

What do you like best about the product?
Easy to find feature flag by environments and turn on an off
What do you dislike about the product?
The feature flag is not sorted by alphabetical
What problems is the product solving and how is that benefiting you?
Managing our feature flags


    Marketing and Advertising

Does exactly what you expect it to do

  • March 07, 2024
  • Review verified by G2

What do you like best about the product?
It just works. It's reliable which is exactly what you need from a feature flag management solution.
What do you dislike about the product?
Nothing in particular. It does what you ecpect it to.
What problems is the product solving and how is that benefiting you?
LD allows us to ship WIP code behind feature flags, making feature releases simple and predictable. It also gives PM control over who gets access to new features when.


    Sports

Switching to launchdarkly at thescore

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Ease of flipping feature flags. Features comparing across environments.
What do you dislike about the product?
Expensive to add seats for use across the org.
Initial connectivity issues between pods and LD.
What problems is the product solving and how is that benefiting you?
Currently only ease of feature management by making feature flags easy to create, audit, and change.


    Computer Software

LD has proven to be an invaluable tool for our development and release management processes

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
The real-time monitoring features are exceptional. Being able to track the performance of feature flags and their impact on user experience has been instrumental in making data-driven decisions during deployment.
What do you dislike about the product?
While the platform is generally user-friendly, there is a slight learning curve for new users. A more comprehensive onboarding guide could be beneficial.
What problems is the product solving and how is that benefiting you?
The real-time monitoring features are exceptional. Being able to track the performance of feature flags and their impact on user experience has been instrumental in making data-driven decisions during deployment.


    Online Media

seamless

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
varitations and targetting feature is quite useful for various environments
What do you dislike about the product?
variations are not distinct within a project
What problems is the product solving and how is that benefiting you?
feature flagging is a useful feature
targetting based on rules is useful


    Bilal Z.

Amazing feature set; the outage raises reliability issues

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
Feature flagging and experimentations have been a core part of my work flow, and I have really enjoyed utilizing LaunchDarkly's suite of controlled rollout tools.

The SDKs for Node and React have been excellent as well, and I can't recall ever running into issues with them.
What do you dislike about the product?
The outage a few weeks ago raises serious concerns about reliablity. Strong SLA metrics are absolutely essiential for an app like this so LaunchDarkly needs to ensure this doesn't happen again; it's horrifying to think of us not being able to shut off a feature with a p0 bug because our flag provider is down.

I also don't like that you have to enable a flag before running an experiment; it seems unintuitive.
What problems is the product solving and how is that benefiting you?
Adding failsafes and granularity to feature rollouts. As a larger product, we need to experiment and ensure our features are effective and robust; we also need the ability to shut off larger functionalities if things go wrong. This mantains the integrity of our product.


    reece n.

Worry free releases

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
the ability to rollback new features without rolling back the code
What do you dislike about the product?
can be hard sometimes to figure out how to debug / target specific users
had one outage that proved difficult to manage
What problems is the product solving and how is that benefiting you?
launchdarkly gives us piece of mind with testing backend rewrites, we dont have to rollback a release if theres a serious issue and we can also release during riskier periods and then wait to turn on the flag